Xfinity [xfinity.com] offers New Residential Customers in Northeast Locations: 300 Mbps Home Internet Service + 1-Line Xfinity Mobile Unlimited Cellular Phone Service (in select areas) on sale for $30/Month for 1 year when you enroll in both paperless billing and automatic payments (AutoPay).
Note: This offer is available for Xfinity Northeast Service Locations only; enter you address on the promotion page to see if you qualify.
Offer terms:
- Not available in all areas.
- New residential customers only.
- Service limited to a single outlet.
- Internet: Actual speeds vary and are not guaranteed. Reduced speeds after 300/GB of usage/line. For factors affecting speed visit www.xfinity.com/networkmanagement
- Offer requires enrollment in both paperless billing and automatic payments with stored bank account. Without enrollment, the monthly service charge automatically increases by $10 (or $5 if enrolling with credit or debit card information). The discount will appear on your bill within 45 days of enrolling in automatic payments and paperless billing. (If either automatic payments or paperless billing are subsequently canceled, the $10 monthly discount will be removed automatically.)
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personally though i think the sweeter deals are on the higher speeds
for $20 more a month you get 500mbps + 1 same free unlimited line + free wifi hardware + $100 amazon gift card (so if you were going to rent their equipment this is probably a better deal anyway)
for $30 more a month you get 1000mbps + 1 same free unlimited line + free wifi hardware + $200 amazon gift card
or another $10 aka $75 a month you can go from 1 gig to 2 gig. No way i'm not reaching their data cap with 2gig internet in the house, so it's damn good thing this also includes "unlimited data".
I personally think the 1 gig deal is the sweet spot, but for the price of a foot long sammich from subway i get another 1 gig and I don't have to sweat their stupid data cap? not sure I can pass that up.
Anyway here's the math as I see it for my current situation, obviously to each their own.
I'm already paying around $100 a month for my wireless plan for 3 people
Switch to the 500mbps plan add 3 unlimited lines and I'm saving a little $.
Go 1 gig and I'm prob going up another $10 a month
2 gig and I'm likely going up another $20 a month.
Toss in some new phones - $600ish trade ins, + $500 gift card per line to do the switch-a-roo over to them?
Not sure this is a deal I can pass up. Glad I didn't jump on the black friday 300+1 line deal... but now I need to figure out what phones to trade in and who wants what... that's probably going to be the hardest part.
Edit: looked into this a bit more. Seems like Comcast uses hybrid fiber / coax everywhere they service, which isn't nearly as reliable as 100% fiber and part of why it is offered for cheaper. Comcast also famously has a terrible reputation, though many of the complaints and rants I found online seem to be at least 5+ years old. Need a new phone plan so continuing to go back and forth on this deal ... would love to hear any input from Xfinity customers
Edit: looked into this a bit more. Seems like Comcast uses hybrid fiber / coax everywhere they service, which isn't nearly as reliable as 100% fiber and part of why it is offered for cheaper. Comcast also famously has a terrible reputation, though many of the complaints and rants I found online seem to be at least 5+ years old. Need a new phone plan so continuing to go back and forth on this deal ... would love to hear any input from Xfinity customers
CS:
Haven't had to use their customer service much. The last time I can remember using it was because some (yes only some? ik?) of my channels on TV changed to spanish. CS advised the box was probably bad and I should exchange it. So I did. Things were fine for a few days then those same 2 or 3 channels switched back to spanish again. This time I googled it myself, found there was a setting WAY down the menu system that was causing it, turned it off and i've been good since.
Internet:
has been 99.x% reliable. And yes, I know less than 100% really sucks when you work from home. I'd say at least twice a year through the 'rona years home internet has gone out during the day causing me to not be able to work. On the flip side of that coin I'd say my power has probably gone out the same, if not more, during that same time frame.
Wireless:
On their wireless i'm willing to roll the dice again, but i really didn't like it last time I was on it. Wireless coverage wasn't great (we went from at&t), so I actually jumped the whole family from xfinity to google fi after 3 or 4 months. After less than a month on fi my wife complained that xfinity was better so I reluctantly switched her back. To be clear though, I think we went to xfinity on a "bring your own phone get $$" deal so that might have been why my service was terrible and hers was not.
Complaints:
As far as I'm aware all the same complaints are still true, the chief being that they love to add this and that charge every so often driving your cost up for the SAME service. Let it go 5 years and your tv package you're now grandfathered on has bumped price 10 times so if you look at "new" deals they offer something that's nothing like what you have now, but it's more channels and 2/3 the price. Is it better? who knows? Who has time to compare 500 channels? They play the same "quiet bird gets no food" game with your internet, if you get in now at 300mb, the price is great, but it will bump every year, ignore it for 5 years and even regular prices will be better. I talk to people about this all the time and I've found people that were paying WELL over 100 a month for 20mb up 2 down. Also the equipment rental scam... always ALWAYS buy your own equipment unless (like the gig and 2 gig deal here) it's INCLUDED for free.
1. Is fiber available at your address?
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Not sure how much new customer pricing will shield you from the price hikes, but it's something to consider if deciding to get service before the end of the year.
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$100 + tax for Nov-Dec 2024 bill (35 internet + 64 mobile + activation)
$35+tax per month for Jan -Dec 2025 (35 internet + 0 mobile)
$60 + tax for Dec 2025-Jan 2026 (60 internet (full price wo promo) + 0 mobile) - If I cancel internet, then I will loose 1 month of free mobile.
Overall it's not Free mobile plan for me. Such a shady promo.
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