Mendham Bikes has
27.5" Haven Bikes Power Wave 250W Step Thru Electric Hybrid Bike (Silver, Small or Medium) on sale for $899.99 - $449.99 with discount code
RIDETHEWAVE during checkout =
$450.
Shipping is free.
Thanks to Staff Member
the-press-box for sharing this deal.
About this Item:
- The Power Wave features a lightweight aluminum frame and fork, rear luggage rack, front and rear fenders and a versatile 8 speed drivetrain. The hydraulic disc brakes provide excellent stopping power. It's 250 Watt, 36V Mid-Drive Bafang motor will provide an extra power boost with higher effort pedaling, thanks to its intelligent drive unit.
- Max Weight: 250lbs.
- Boost Engage: Pedal Assist
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The first bike arrived damaged and unusable. They refused to honor their return policy, insisting that I either repair it myself (they sent me a link to a YouTube video wtf) or bring it to a mechanic at my own risk. Suffice to say, I opened a credit card dispute and am still fighting to retain my credit.
The second bike hadn't been shipped when the issues with the first began, so I requested a cancellation, which they confirmed. Then they shipped it anyway. I refused the delivery. It arrived at their facility 2 weeks ago and I still haven't received a refund. Another dispute was opened and I'm having to deal with that now.
Edit: just checked and the first dispute was finally resolved in my favor just this morning. Now on to the second dispute…
I ordered one of the Able bikes in the last deal. About three weeks went by between the time of the order and when I realized I hadn't received the bike. Meanwhile, they spammed the heck out of my email account with other "promotions". I emailed the general customer service email address demanding they provide me an update. No response. About another week goes by and I get a "your order shipped" email notification. Great! Fantastic! Except that a few hours after receiving that email, I got a retraction saying they had made a mistake and my order hadn't shipped.
I emailed them to demand cancellation of the order based on the long wait and my spidey senses telling me something was off. I actually got a response within a few hours that acknowledged my request and told me the order would be cancelled. Guess what? The next day, Mendham shipped the bike. Geez. When I got the shipment notification, I started checking the tracking and noticed it took them more than a day to actually ship the bike (they just issued tracking by creating a shipping label). In the interim, I again emailed them about cancellation and warned them not to ship. No response. The bike arrived and box and interior parts were beat to hell. I put in a dispute with my credit card company, who immediately issued a confirmation of successful dispute, a sign they know what Mendham is up to. I tried several more times to demand they take the bike back. They finally responded on the third email and asked for a huge list of items. I took the bike to a charity that fixes up bikes and gives to kids in need. I'll just rely on my CC underwriter.
Please save yourself from the same headaches and from having to write an equally painful testimonial on SD by just skipping this "deal". It's not a deal and if you research online, you find the bikes are junk anyways.
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Mendham is being cagey in their description regarding UL status. They state "Passed UL Testing" in their product specs - not that it is UL certified. That could mean that they themselves conducted testing that they think meets the UL criteria. It costs extra money to get an official UL certification of course.
Another sketchy thing that some Chinese sellers are doing is claiming a battery as UL listed when just the cells are listed and not the assembled battery itself. So Samsung may have paid to have their cell certified but the pack builder didn't pay get their assembled battery certified.
As for why they're dumping these bikes, who knows for sure… but I suspect these are excess builds from the post covid production surge that got built before demand dropped and left most builders with excess product.
Some other thoughts (highly speculative):
They may not be officially UL certified which is required in certain jurisdictions.
The drive system is several generations back from Bafang's current models. This is also built to a weird spec. It is configured with a class 1 speed limit of 20mph when most city bikes are now configured as class 3 at 28mph. That limits their appeal in the US market.
And because the M400 drive system is older, it may allow user customizations that run afoul of EU and other country's regulations. Bafang has locked down their newer generations of motors to prevent user changes in order to comply with newer regs. So these M400 systems may have limits on where they can be sold. They may meet the EU spec on speed limits but not meet current EU regs for other reasons.
But like I said, this is a lot of speculation on my part…
I'm fully prepared to go the credit card chargeback route if Mendham doesn't deliver, or if they deliver damaged, unusable, or out-of-spec bikes, and they refuse to make things right. I'm going into this deal with eyes wide open and I'm prepared to be disappointed!
If they ship from New Jersey I'm not that far so maybe that will reduce the chance of shipping damage.
Mendham is being cagey in their description regarding UL status. They state "Passed UL Testing" in their product specs - not that it is UL certified. That could mean that they themselves conducted testing that they think meets the UL criteria. It costs extra money to get an official UL certification of course.
Another sketchy thing that some Chinese sellers are doing is claiming a battery as UL listed when just the cells are listed and not the assembled battery itself. So Samsung may have paid to have their cell certified but the pack builder didn't pay get their assembled battery certified.
As for why they're dumping these bikes, who knows for sure… but I suspect these are excess builds from the post covid production surge that got built before demand dropped and left most builders with excess product.
Some other thoughts (highly speculative):
They may not be officially UL certified which is required in certain jurisdictions.
The drive system is several generations back from Bafang's current models. This is also built to a weird spec. It is configured with a class 1 speed limit of 20mph when most city bikes are now configured as class 3 at 28mph. That limits their appeal in the US market.
And because the M400 drive system is older, it may allow user customizations that run afoul of EU and other country's regulations. Bafang has locked down their newer generations of motors to prevent user changes in order to comply with newer regs. So these M400 systems may have limits on where they can be sold. They may meet the EU spec on speed limits but not meet current EU regs for other reasons.
But like I said, this is a lot of speculation on my part…
I'm fully prepared to go the credit card chargeback route if Mendham doesn't deliver, or if they deliver damaged, unusable, or out-of-spec bikes, and they refuse to make things right. I'm going into this deal with eyes wide open and I'm prepared to be disappointed!
"The next-generation battery with Samsung cells and charger are both UL Certified for added safety"
The way that's stated makes me believe the batteries aren't UL certified. Since they explicitly avoid saying that it is. They say the cells are certified and the charger is certified. But having the whole battery as a unit UL certified is much more than just the cells being UL certified. Also, it's common that some ebike manufacturers say UL certified but in the fine print they state it's only for the charger. Which is pretty meaningless.
Based on all the comments, my impression is that at least some of these bikes are factory rejects and customer returns. One poster even explicitly said the ebike he got was used.
From the wiki.
Kent International Inc is an American bicycle manufacturer based in Parsippany, New Jersey. It imports and distributes bicycles and bicycle accessories worldwide. As of 2014, it was considered the 2nd largest manufacturer of bicycles in the United States.[1]
Now that being said yes it's possible these are returns or factory rejects. Guess that's part of the gamble buying closeouts online.
I already bought one closeout bike from Kent and it worked out fine for whatever that is worth.
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So no, I wouldn't assume just because Kent is a large bike company that their products have been UL certified all along. Since until 1-2 years ago and ebike battery fires hit the news and local jurisdictions started requiring it, it wasn't really a thing. Especially since they just don't come out and say it. They dance around it saying the cells and the charger are. Why don't they just come out and say the ebike is?
The person who said they got a couple and didn't see any UL listed on it seems to confirm that it's not UL listed. Since if it was, there would be a UL logo on it.
So no, I wouldn't assume just because Kent is a large bike company that their products have been UL certified all along. Since until 1-2 years ago and ebike battery fires hit the news and local jurisdictions started requiring it, it wasn't really a thing. Especially since they just don't come out and say it. They dance around it saying the cells and the charger are. Why don't they just come out and say the ebike is?
The person who said they got a couple and didn't see any UL listed on it seems to confirm that it's not UL listed. Since if it was, there would be a UL logo on it.
Is a replacement available?
Is a replacement available?
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