Item 1 of 2
Item 1 of 2
expiredthe-press-box posted Dec 19, 2024 11:58 PM
27.5" Haven Bikes Power Wave 250W Step Thru Electric Hybrid Bike (Small or Medium)
$450
$900
50% off
+ Free Shippingat Mendham Bikes
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+ Free Shippingat Mendham BikesDeal Details
Mendham Bikes has 27.5" Haven Bikes Power Wave 250W Step Thru Electric Hybrid Bike (Silver, Small or Medium) on sale for $899.99 - $449.99 with discount code RIDETHEWAVE during checkout = $450. Shipping is free.
Thanks to Staff Member the-press-box for sharing this deal.
About this Item:
Thanks to Staff Member the-press-box for sharing this deal.
About this Item:
- The Power Wave features a lightweight aluminum frame and fork, rear luggage rack, front and rear fenders and a versatile 8 speed drivetrain. The hydraulic disc brakes provide excellent stopping power. It's 250 Watt, 36V Mid-Drive Bafang motor will provide an extra power boost with higher effort pedaling, thanks to its intelligent drive unit.
- Max Weight: 250lbs.
- Boost Engage: Pedal Assist
Editor's Notes
Written by SaltyOne | Staff- Rated 4.7 out of 5 stars from customer reviews.
Community Notes
About the Poster
Deal Details
Community Notes
About the Poster
Mendham Bikes has 27.5" Haven Bikes Power Wave 250W Step Thru Electric Hybrid Bike (Silver, Small or Medium) on sale for $899.99 - $449.99 with discount code RIDETHEWAVE during checkout = $450. Shipping is free.
Thanks to Staff Member the-press-box for sharing this deal.
About this Item:
Thanks to Staff Member the-press-box for sharing this deal.
About this Item:
- The Power Wave features a lightweight aluminum frame and fork, rear luggage rack, front and rear fenders and a versatile 8 speed drivetrain. The hydraulic disc brakes provide excellent stopping power. It's 250 Watt, 36V Mid-Drive Bafang motor will provide an extra power boost with higher effort pedaling, thanks to its intelligent drive unit.
- Max Weight: 250lbs.
- Boost Engage: Pedal Assist
Editor's Notes
Written by SaltyOne | Staff- Rated 4.7 out of 5 stars from customer reviews.
Community Voting
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Top Comments
The first bike arrived damaged and unusable. They refused to honor their return policy, insisting that I either repair it myself (they sent me a link to a YouTube video wtf) or bring it to a mechanic at my own risk. Suffice to say, I opened a credit card dispute and am still fighting to retain my credit.
The second bike hadn't been shipped when the issues with the first began, so I requested a cancellation, which they confirmed. Then they shipped it anyway. I refused the delivery. It arrived at their facility 2 weeks ago and I still haven't received a refund. Another dispute was opened and I'm having to deal with that now.
Edit: just checked and the first dispute was finally resolved in my favor just this morning. Now on to the second dispute…
I ordered one of the Able bikes in the last deal. About three weeks went by between the time of the order and when I realized I hadn't received the bike. Meanwhile, they spammed the heck out of my email account with other "promotions". I emailed the general customer service email address demanding they provide me an update. No response. About another week goes by and I get a "your order shipped" email notification. Great! Fantastic! Except that a few hours after receiving that email, I got a retraction saying they had made a mistake and my order hadn't shipped.
I emailed them to demand cancellation of the order based on the long wait and my spidey senses telling me something was off. I actually got a response within a few hours that acknowledged my request and told me the order would be cancelled. Guess what? The next day, Mendham shipped the bike. Geez. When I got the shipment notification, I started checking the tracking and noticed it took them more than a day to actually ship the bike (they just issued tracking by creating a shipping label). In the interim, I again emailed them about cancellation and warned them not to ship. No response. The bike arrived and box and interior parts were beat to hell. I put in a dispute with my credit card company, who immediately issued a confirmation of successful dispute, a sign they know what Mendham is up to. I tried several more times to demand they take the bike back. They finally responded on the third email and asked for a huge list of items. I took the bike to a charity that fixes up bikes and gives to kids in need. I'll just rely on my CC underwriter.
Please save yourself from the same headaches and from having to write an equally painful testimonial on SD by just skipping this "deal". It's not a deal and if you research online, you find the bikes are junk anyways.
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257 Comments
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"It's being checked for quality, and pre-assembled to make your life easier when it shows up to your door."
So at a minimum, they "pre-assembled" it for you.
I will say the white large zip ties have yellowed heavily. The foam seems more brittle then usual as well. I didn't check Havens website for a model year in the bike but they may be real old stock
Also be careful when assembling the hex bolts for the handle bars. One of mine had a bad tap and won't thread. Only cross threads
I watched some other packaging images/videos. It seems to be semi inline with the common approach. But they lack a firm bottom in the box. As well as something to stabilize and brace the forks. I also do not recall any lithium battery warning sticker in the shipping box. If they had a large one it might add more handling care to the delivery.
https://kent.bike/pages/going-places-kent
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https://kent.bike/pages/going-places-kent
Thanks for this insight. Kent customer support reached back out when i called in to Mendham directly. Will update on the resolution process.
Anyone receiving these bikes let me know if they put LION stickers on the boxes. Ours did not...and its required by FedEx..a boom boom sticker might help keep handling better on shipments.
Also these are 2021-2022 manufacturer models. So they have been sitting around awhile.
If yours starts with "1Z" try copy/pasting the tracking number into UPS: https://www.ups.com/track?loc=en_..
Does anyone know if the return shipping is free?
Thanks!
Does anyone know if the return shipping is free?
Thanks!
It shouldn't matter what their policy is on who pays for return shipping. If they delivered a defective bike then it is their responsibility to make it right. - on their dime.
If they cannot do that, then they'll need to provide you with a prepaid return label. Otherwise file a chargeback with your credit card company. They did not supply you with what you ordered and paid for, and they implicitly promised - a new undamaged bike.
Sorry you're having to deal with this and fingers crossed that mine shows up in better condition. It baffles me that companies send out easily damaged goods without adequate packing. The customer service and replacement costs have got to outweigh the cost of packing them correctly.
It shouldn't matter what their policy is on who pays for return shipping. If they delivered a defective bike then it is their responsibility to make it right. - on their dime.
If they cannot do that, then they'll need to provide you with a prepaid return label. Otherwise file a chargeback with your credit card company. They did not supply you with what you ordered and paid for, and they implicitly promised - a new undamaged bike.
Sorry you're having to deal with this and fingers crossed that mine shows up in better condition. It baffles me that companies send out easily damaged goods without adequate packing. The customer service and replacement costs have got to outweigh the cost of packing them correctly.
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