Joined Jun 2013
L6: Expert
Forum Thread
SAFETY RECALL SKIL 40V 5.0Ah Lithium-ion Battery (Model #BY8708-00)
January 2, 2025 at
12:10 PM
in
Home & Home Improvement
(8)
Thread Details
Received email today with subject line "SKIL recall notification" which read as follows:
December 2024
Dear Valued Customer:
Our records show that you may have purchased a SKIL 40V 5.0Ah Lithium-Ion Battery, Model #BY8708-00 (pictured above), that Chervon North America, Inc. ("Chervon") is voluntarily recalling in cooperation with the U.S. Consumer Product Safety Commission ("CPSC") and Health Canada. The recalled batteries, which were manufactured prior to May 1, 2021, and sold between October 2019 and December 2024, can overheat, posing fire and burn hazards.
Chervon is providing affected consumers with a free replacement, or a refund for the price of the battery, upon return of the recalled battery.
Please immediately stop using the recalled battery and register for the recall online at www.skil.com/recalls, by phone at 833-476-5325 from 8 a.m. to 8 p.m. ET Monday through Friday, or by email at BY8708-00recall@na.chervongroup.com. Chervon will provide a free battery collection kit in which to return the recalled battery, and will provide the requested remedy upon return of the recalled battery.
The recalled batteries were sold individually under the model number BY8708-00, and in combination kits with SKIL 40V Brushless 20-in Push Mowers (Model #PM 4910-10) or SKIL 40V Brushless 20-in Self-Propelled Mowers (Model #SM4910-10). Only the battery is recalled.
For more information or to participate in the recall, please visit Chervon's recall website at www.skil.com/recalls, or contact Chervon by phone at 833-476-5325 from 8 a.m. to 8 p.m. ET Monday through Friday, or by email at BY8708-00recall@na.chervongroup.com. CPSC's recall announcement is available on its website at http://www.cpsc.gov.
Chervon takes safety very seriously, and we appreciate your cooperation. We apologize for any inconvenience.
Sincerely,
Chervon North America, Inc.
I purchased the Skil lawnmower from Lowes from a SD back in April 2023. My selected remedy was to replace the battery as the lawnmower works great and suits my application perfectly. Not sure how they would determine refund since it was included in the mower purchase.
I followed the steps to determine eligibility then submitted my claim. Within an hour I received the below email with subject line "SKIL Battery Recall – Registration Confirmation – XXXXXXXX"
no-reply@expertinquiry.com
12:53 PM (1 hour ago)
to me
Dear Valued SKIL Customer,
Thank you for your recall submission of your BY8708 SKIL 40V battery.
Your confirmation # is: XXXXXXXX
We will ship your return packaging materials within the next 7–14 days, including detailed instructions. Please follow these instructions carefully.
Once we receive your returned shipment, the contents will be verified within approximately 7 days.
After verification is complete, we will process your selected remedy.
If you have any questions, please contact our recall support staff, available Monday to Friday from 8:00 AM to 8:00 PM EST.
SKIL
(833) 476-5325
December 2024
Dear Valued Customer:
Our records show that you may have purchased a SKIL 40V 5.0Ah Lithium-Ion Battery, Model #BY8708-00 (pictured above), that Chervon North America, Inc. ("Chervon") is voluntarily recalling in cooperation with the U.S. Consumer Product Safety Commission ("CPSC") and Health Canada. The recalled batteries, which were manufactured prior to May 1, 2021, and sold between October 2019 and December 2024, can overheat, posing fire and burn hazards.
Chervon is providing affected consumers with a free replacement, or a refund for the price of the battery, upon return of the recalled battery.
Please immediately stop using the recalled battery and register for the recall online at www.skil.com/recalls, by phone at 833-476-5325 from 8 a.m. to 8 p.m. ET Monday through Friday, or by email at BY8708-00recall@na.chervongroup.com. Chervon will provide a free battery collection kit in which to return the recalled battery, and will provide the requested remedy upon return of the recalled battery.
The recalled batteries were sold individually under the model number BY8708-00, and in combination kits with SKIL 40V Brushless 20-in Push Mowers (Model #PM 4910-10) or SKIL 40V Brushless 20-in Self-Propelled Mowers (Model #SM4910-10). Only the battery is recalled.
For more information or to participate in the recall, please visit Chervon's recall website at www.skil.com/recalls, or contact Chervon by phone at 833-476-5325 from 8 a.m. to 8 p.m. ET Monday through Friday, or by email at BY8708-00recall@na.chervongroup.com. CPSC's recall announcement is available on its website at http://www.cpsc.gov.
Chervon takes safety very seriously, and we appreciate your cooperation. We apologize for any inconvenience.
Sincerely,
Chervon North America, Inc.
I purchased the Skil lawnmower from Lowes from a SD back in April 2023. My selected remedy was to replace the battery as the lawnmower works great and suits my application perfectly. Not sure how they would determine refund since it was included in the mower purchase.
I followed the steps to determine eligibility then submitted my claim. Within an hour I received the below email with subject line "SKIL Battery Recall – Registration Confirmation – XXXXXXXX"
no-reply@expertinquiry.com
12:53 PM (1 hour ago)
to me
Dear Valued SKIL Customer,
Thank you for your recall submission of your BY8708 SKIL 40V battery.
Your confirmation # is: XXXXXXXX
We will ship your return packaging materials within the next 7–14 days, including detailed instructions. Please follow these instructions carefully.
Once we receive your returned shipment, the contents will be verified within approximately 7 days.
After verification is complete, we will process your selected remedy.
If you have any questions, please contact our recall support staff, available Monday to Friday from 8:00 AM to 8:00 PM EST.
SKIL
(833) 476-5325
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