Dell Refurbished is offering 50% Off Select Dell Latitude 7420 Laptops (Refurbished; Various Specs / Configurations) on sale from $279.50 -> $284.50 -> now $299.50 when you apply promo code EXCLUSIVE7420 in the cart. Shipping is free.
Thanks to Deal Editor iconian for finding this deal.
Note: Availability will vary by configuration/specs. Quantities are limited. Must apply the listed promo code in cart to receive discount.
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Dell Refurbished is offering 50% Off Select Dell Latitude 7420 Laptops (Refurbished; Various Specs / Configurations) on sale from $279.50 -> $284.50 -> now $299.50 when you apply promo code EXCLUSIVE7420 in the cart. Shipping is free.
Thanks to Deal Editor iconian for finding this deal.
Note: Availability will vary by configuration/specs. Quantities are limited. Must apply the listed promo code in cart to receive discount.
Second this. One key gripe with the 7420 platform is the move to non-upgradeable memory and integral Wi-Fi module (Wi-Fi 6 via the AX201). See details here[notebookcheck.net].
The other complaint I have about this design is the carbon fiber lid, which doesn't seem to resist wear as well as the more traditional lids. Purely a cosmetic problem, but don't be surprised if a model you receive is functional but has more scuffs on the lid than you might expect for Grade A.
Good laptop, memory is non upgradable so get 16GB or 32GB versions. I purchased 3 similar refurb. Dell laptops over the last year or so and no issues so far.
Two Latitude 5-series laptops that we bought had system board failures in 1 & 10 months after the 90-day warranty expired with FedEx Recycling ("Dell Refurbished")... est. $600 total loss. It was well documented on Reddit and Dell Communities by I.T. managers who purchased hundreds of these units.
Investigate any potential model purchase thoroughly on Reddit, Dell Support Communities, etc. Take the responses from I.T. managers very seriously as they support thousands of Latitudes over many years. Dell Business Leasing ships these in very large quantities to government and business employees for 2-3 year leases.
I got a 7390 about a year and a half ago. May 2023. It was like brand new. No issues whatsoever.
For just under $200+ tax.
My only complaint is it's a 13.3. But they did not have any of the larger screens with 16GB and a touchscreen for less than $300.
Dell Latitude 7390 2-in-1 2-In-1, 1x Intel Core i5 Quad (i5-8350U) 1.70 GHz, 16 GB RAM, 512 GB SSD, No Optical, Intel Integrated Graphics, Backlit Keyboard, Windows 10 Professional
Dell Latitude 7-series is a bit better.Two Latitude 5-series laptops that we bought had system board failures in 1 & 10 months after the 90-day warranty expired with FedEx Recycling ("Dell Refurbished")... est. $600 total loss. It was well documented on Reddit and Dell Communities by I.T. managers who purchased hundreds of these units. Investigate any potential model purchase thoroughly on Reddit, Dell Support Communities, etc. Take the responses from I.T. managers very seriously as they support thousands of Latitudes over many years. Dell Business Leasing ships these in very large quantities to government and business employees for 2-3 year leases.
The line 5000/7000 doesn't have much to do with reliability. The 5000s are just a different trim level - materials, thickness, and weight.
If you bought them from Dell Refurbished you had an option to get a 1 year warranty for $49...
The failures really depend on the specific model. This goes for any manufacturer.
Well, that's even more damning of Dell ... that they're letting completely unrefurbished computers go out the door, in a subsidiary they own.
It was bad enough when I thought Dell was letting Fedex "use" dellrefurbished. But now it's clear that dellrefurbished.com IS an official Dell subsidary.
Well, that's even more damning of Dell ... that they're letting completely unrefurbished computers go out the door, in a subsidiary they own.
It was bad enough when I thought Dell was letting Fedex "use" dellrefurbished. But now it's clear that dellrefurbished.com IS an official Dell subsidary.
There is certainly very little oversight from the consumer side that should be expected of Dell as it relates to Dell Refurbished. The key benefit for Dell as a company is that they are monetizing the back end of their lease deals. And, considering the size of their lease business, this does make sense that Dell wouldn't just walk away completely from this market and leave it to 3rd parties.
When describing Dell Refurbished the shopping experience that comes to mind are the classic warehouse stores operated by some major retail stores and manufacturers. They're less common to find as companies such as Dell(!) have leapt into the space with sales channels for Dell Outlet - a completely distinct operation from Dell Refurbished - but which are more like traditional retail in many ways. Instead, the retail experience for such "true" warehouse stores was between barebones to non-existent in open warehouses or abandoned retail spaces staffed minimally with a cashier and one warehouse agent. And of course the sales and post-sales support was similarly barebones, with no floor staff and sales typically being treated AS-IS or with exceptionally limited and/or onerous return policies.
That is Dell Refurbished. This leaves a lot of work for the buyer... but does present some great values every so often.
Well, that's even more damning of Dell ... that they're letting completely unrefurbished computers go out the door, in a subsidiary they own.
It was bad enough when I thought Dell was letting Fedex "use" dellrefurbished. But now it's clear that dellrefurbished.com IS an official Dell subsidary.
They are not unrefurbished. They are used systems that have had a basic hardware diagnostics done, been factory reset, and had the keyboard, battery, and power brick replaced. That is, basically, the definition of refurbished. This was a decent deal - for about $300.00, you could buy a 3 year old system that originally sold for about $1700, or about 20% of the original price. Yes, there is risk involved, as there always is when buying used, but most systems have many years of life left in them - they just need to be stress tested as soon as they are delivered. For basic business use, they are just fine. And, if you get a dud, just return it.
The Dell Outlet is a totally different business model - those are sold as fundamentally new systems, either returns or overstock, and they come with the same warranty as new. For that, you tend to get about a 35% discount off the normal sales price. I buy from both sources, and I have actually had more issues with computers bought from the Outlet (they were returned for a reason) than with computers bought from Dell Refurbished (they were workhorses that were replaced because the lease was up). Of course, YMMV, but, with people having to replace perfectly serviceable Windows 10 systems right now, Dell Off-Lease is a reasonable alternative.
Many computers from dellrefurbished go out unrefurbished. If a computer is sent out by dellrefurbished with a fan that is completely caked up with who knows what, that is UNREFURBISHED. I have received 2 such computers from Dell Refurbished.
Others have reported similar problems.
Some years ago (5 or so), Dell used to have on their website, a very detailed list of what constituted "refurbished". It was a much more comprehensive list than what you've listed.
What is clear is that the quality of refurbished computers, coming from dellrefurbished, is a much lower quality product than used to be the case. Many that are sent out are not cleaned, do not have obviously problematic parts replaced.
They certainly don't test the batteries to ensure they charge to at least 80% of the original charge amount. Over half the computers I've received have had that problem. That did not use to be the case.
So the bottom line is the product being shipped by Dellrefurbished is a much lower quality product than used to be shipped by Dell 5+ years ago and marked "refurbished". I'm not the only one who has said this - there have been quite a few comments from IT people at slickdeals, and elsewhere on the internet, who have said this.
And to correct a comment above: Note that the link only states that link only states that "Dell Financial Services LCC (DFS) is a wholly-owned subsidiary of Dell Technologies". It says NOTHING about how Dellrefurbished is related to Dell. In fact, that sentence of the FAQ is written in a way that is deliberately intended to be misleading.
DellRefurbished.com is the largest source of refurbished, previously leased Dell computers and accessories.
Is Dell Financial Services and DellRefurbished.com affiliated with Dell Technologies?
Dell Financial Services LCC (DFS) is a wholly-owned subsidiary of Dell Technologies, the world's leading online computer systems company.
Quote
from carmen617
:
They are not unrefurbished. They are used systems that have had a basic hardware diagnostics done, been factory reset, and had the keyboard, battery, and power brick replaced. That is, basically, the definition of refurbished. This was a decent deal - for about $300.00, you could buy a 3 year old system that originally sold for about $1700, or about 20% of the original price. Yes, there is risk involved, as there always is when buying used, but most systems have many years of life left in them - they just need to be stress tested as soon as they are delivered. For basic business use, they are just fine. And, if you get a dud, just return it.
The Dell Outlet is a totally different business model - those are sold as fundamentally new systems, either returns or overstock, and they come with the same warranty as new. For that, you tend to get about a 35% discount off the normal sales price. I buy from both sources, and I have actually had more issues with computers bought from the Outlet (they were returned for a reason) than with computers bought from Dell Refurbished (they were workhorses that were replaced because the lease was up). Of course, YMMV, but, with people having to replace perfectly serviceable Windows 10 systems right now, Dell Off-Lease is a reasonable alternative.
Last edited by lazzlazz January 21, 2025 at 07:42 AM.
No, the FAQ does NOT say that Dell Refurbished is a Dell subsidiary. See post #60 (just above this one). The FAQ says that Dell Financial Services is a subsidiary. The FAQ is written with the intent to mislead.
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No, the FAQ does NOT say that Dell Refurbished is a Dell subsidiary. See post #60 (just above this one). The FAQ says that Dell Financial Services is a subsidiary. The FAQ is written with the intent to mislead.
Not completely certain about the distinction. Dell Financial Services is the subsidiary Dell uses to manage leases (see here). DFS is the company listing and selling the computers on the dellrefurbished.com site.
Good luck!
Jon
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The other complaint I have about this design is the carbon fiber lid, which doesn't seem to resist wear as well as the more traditional lids. Purely a cosmetic problem, but don't be surprised if a model you receive is functional but has more scuffs on the lid than you might expect for Grade A.
Good luck!
Jon
Two Latitude 5-series laptops that we bought had system board failures in 1 & 10 months after the 90-day warranty expired with FedEx Recycling ("Dell Refurbished")... est. $600 total loss. It was well documented on Reddit and Dell Communities by I.T. managers who purchased hundreds of these units.
Investigate any potential model purchase thoroughly on Reddit, Dell Support Communities, etc. Take the responses from I.T. managers very seriously as they support thousands of Latitudes over many years. Dell Business Leasing ships these in very large quantities to government and business employees for 2-3 year leases.
Join The Conversation
Share your experience with the Slickdeals community
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For just under $200+ tax.
My only complaint is it's a 13.3. But they did not have any of the larger screens with 16GB and a touchscreen for less than $300.
Dell Latitude 7390 2-in-1 2-In-1, 1x Intel Core i5 Quad (i5-8350U) 1.70 GHz, 16 GB RAM, 512 GB SSD, No Optical, Intel Integrated Graphics, Backlit Keyboard, Windows 10 Professional
If you bought them from Dell Refurbished you had an option to get a 1 year warranty for $49...
The failures really depend on the specific model. This goes for any manufacturer.
Sign up for a Slickdeals account to remove this ad.
Nonetheless, Dell Refurbished is indeed a Dell subsidiary (see here [dellrefurbished.com]).
Good luck!
Jon
It was bad enough when I thought Dell was letting Fedex "use" dellrefurbished. But now it's clear that dellrefurbished.com IS an official Dell subsidary.
It was bad enough when I thought Dell was letting Fedex "use" dellrefurbished. But now it's clear that dellrefurbished.com IS an official Dell subsidary.
When describing Dell Refurbished the shopping experience that comes to mind are the classic warehouse stores operated by some major retail stores and manufacturers. They're less common to find as companies such as Dell(!) have leapt into the space with sales channels for Dell Outlet - a completely distinct operation from Dell Refurbished - but which are more like traditional retail in many ways. Instead, the retail experience for such "true" warehouse stores was between barebones to non-existent in open warehouses or abandoned retail spaces staffed minimally with a cashier and one warehouse agent. And of course the sales and post-sales support was similarly barebones, with no floor staff and sales typically being treated AS-IS or with exceptionally limited and/or onerous return policies.
That is Dell Refurbished. This leaves a lot of work for the buyer... but does present some great values every so often.
Good luck!
Jon
It was bad enough when I thought Dell was letting Fedex "use" dellrefurbished. But now it's clear that dellrefurbished.com IS an official Dell subsidary.
The Dell Outlet is a totally different business model - those are sold as fundamentally new systems, either returns or overstock, and they come with the same warranty as new. For that, you tend to get about a 35% discount off the normal sales price. I buy from both sources, and I have actually had more issues with computers bought from the Outlet (they were returned for a reason) than with computers bought from Dell Refurbished (they were workhorses that were replaced because the lease was up). Of course, YMMV, but, with people having to replace perfectly serviceable Windows 10 systems right now, Dell Off-Lease is a reasonable alternative.
Others have reported similar problems.
Some years ago (5 or so), Dell used to have on their website, a very detailed list of what constituted "refurbished". It was a much more comprehensive list than what you've listed.
What is clear is that the quality of refurbished computers, coming from dellrefurbished, is a much lower quality product than used to be the case. Many that are sent out are not cleaned, do not have obviously problematic parts replaced.
They certainly don't test the batteries to ensure they charge to at least 80% of the original charge amount. Over half the computers I've received have had that problem. That did not use to be the case.
So the bottom line is the product being shipped by Dellrefurbished is a much lower quality product than used to be shipped by Dell 5+ years ago and marked "refurbished". I'm not the only one who has said this - there have been quite a few comments from IT people at slickdeals, and elsewhere on the internet, who have said this.
And to correct a comment above: Note that the link only states that link only states that "Dell Financial Services LCC (DFS) is a wholly-owned subsidiary of Dell Technologies". It says NOTHING about how Dellrefurbished is related to Dell. In fact, that sentence of the FAQ is written in a way that is deliberately intended to be misleading.
https://www.dellrefurbi
DellRefurbished.com is the largest source of refurbished, previously leased Dell computers and accessories.
Is Dell Financial Services and DellRefurbished.com affiliated with Dell Technologies?
Dell Financial Services LCC (DFS) is a wholly-owned subsidiary of Dell Technologies, the world's leading online computer systems company.
The Dell Outlet is a totally different business model - those are sold as fundamentally new systems, either returns or overstock, and they come with the same warranty as new. For that, you tend to get about a 35% discount off the normal sales price. I buy from both sources, and I have actually had more issues with computers bought from the Outlet (they were returned for a reason) than with computers bought from Dell Refurbished (they were workhorses that were replaced because the lease was up). Of course, YMMV, but, with people having to replace perfectly serviceable Windows 10 systems right now, Dell Off-Lease is a reasonable alternative.
Nonetheless, Dell Refurbished is indeed a Dell subsidiary (see here [dellrefurbished.com]).
Good luck!
Jon
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Good luck!
Jon
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