- Even if the promotion shows up , wait at least 24 hours after becoming a customer before purchasing the phone so that Google Fi's systems properly register you as an existing customer
- Activate service with the sim that ships with the s25 (assuming you are not using eSim)
- Do not use the sim that comes with the s25 that you use to activate in any other phone (if its a physical sim)
- Don't use a different Google Fi sim, especially from another account in the s25 during the 120 day countdown
- It is fine to use sims from other carriers in the s25 after you activate and your countdown has started
I am copying the contents of the Wiki from last years s24 deal written by hpham_53, which is very helpful
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Info on Activating the Fi Phone, Tracking your Promo Discount, Completing the Promo and Pause/Cancel Fi Service after 120 days ====== added on 2/1/24 by hpham_53
* Activating the Fi S24 phone
When you get the phone:
1. The SIM is already installed in the phone, although the phone box is sealed.
2. Turn on the phone, connect it to WiFi and log into the same Google account that was used to purchase the phone.
3. Download and install the Fi app from Google Play Store.
4. Leave WiFi ON. Run the Fi app. It will insist that you turn Data ON. Go ahead and turn Data ON. It might use a few MB of Data before switching to WiFi. If FI charges you for that Data at all, it will be 1-3 cents added to the 2nd bill.
5. Go through the activation process with the app which will transfer your Fi service from yourl old phone to the S24.
6. Your S24 phone should be activated on Fi then. Make some test calls/texts to make sure that the phone is working on Fi.
* Tracking Your Promo Discount
Log into your Fi account on the web site. There's a countdown in your Billing-->Fi Savings-->In Progress that shows how many more days your Fi service has to remain active. About 24 hrs after you activated the Fi SIM, the In Progress Tracker should show a checklist with entries like: Bought a phone, Got a discount, Activated the SIM, Stay xxx more days on Fi. Make sure the "Activate the SIM" entry is checkmarked and it shows 120 days to go. Then for a few days after that, keep checking the In Progress to make sure the countdown is decreasing each day. The countdown is updated at the same time each day (around the time of day that you activated the Fi SIM).
* How to Verify that your S24 promo was Earned
There's a countdown in your Billing-->Fi Savings-->In Progress that shows how many more days your Fi service has to remain active. The countdown will never say zero day. On the 120th day, it will stay at "1 more day". On the morning of the 121st day, the countdown should say "Stayed (past tense) active on Fi for 120 days in a row". Then later in the day, the In Progress column disappears, and the promo discount gets moved to the Earned column. At that time or later, it's safe to Cancel or Pause your Fi service.
You can use this Date Calculator: https://www.timeanddate
Enter your activation date as the Start Date, select Add 121 days and it'll show the date when it's safe to cancel/pause your Fi service.
* How to Cancel your Fi service
In your Fi account, click on Account-->Your Plan, scroll down until you see "Leave Google Fi". Click on that and follow the on-screen instructions. You'll have the options to Let Go your Fi phone number, or Transfer To Another Provider. (There used to be an option to port it back to Google Voice, but I think it's no longer available). If you choose to let go your Fi number, your Fi service will be cancelled IMMEDIATELY. If you choose to port out, your Fi service will remain active until your Fi number has been ported out to another provider.
* How to Pause your Fi service
In your Fi account, click on Account-->Your Plan, scroll down until you see "Pause Service". Click on that and follow the on-screen instructions. Your Fi service will be paused and Automatically Resumed after 90 days, unless you cancel it before 90 days are up. Once it's Resumed, you can leave it Active, or Cancel it, or Pause again (I don't know how many times you can Pause). If you have a lot of remaining referral Fi credit (which is not refundable), you can choose Pause instead of Cancel to wait and see if there will be new Fi promotions in the future to use up your Fi credit.
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Steps I took as a former Fi subscriber to get this deal: https://slickdeals.net/forums/showpost.php?p=
Strong recommendation: For people who activate service on a BYOD device to become an existing customer, wait a minimum of 24 hours (recommended 48 hours) before purchasing the S24. Those who activate and purchase the same day usually have major issues. The countdown timer will not be triggered and you will have no choice but to forfeit the discount or return the phone. You can try to contact support and ask to escalate to a specialist which may or may not have success and will likely eat up your return window.
For those that purchased same day, it seems that given early data points including mine that Fi has manually approved the promo after escalating. Unknown if this will consistently be successful by others in future, though.
The link to the original wiki is here https://slickdeals.net/f/17239057-select-existing-google-fi-customers-256gb-samsung-galaxy-s24-ultra-unlocked-650-min-120-days-service-activation-req?peid=24d02e
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I don't see anything in the promotional terms that mentions it.
edit: confirmed with support it doesn't affect things. already sold the phone for $850 so didn't need their paltry $450 trade in value.
Buyer found the listing on swappa but we arranged to meet on Facebook marketplace. Great for me since I was paid $850 cash and didn't have to pay any marketplace, transaction, or shipping fees
So that $750 off offer has the same end date of Feb 7th?
Earlier I told you that I was opening a new account and did the old trick of ordering and canceling and then showing the promo.
So seems to me Referal code does matter.
Update:
- My new account (for parents with a new email with my referral code $60
showed $750 off for S25U
- I was able to place an order for both parents with $750 off and their counter started now it is at 119.
Just my 2 cents on it. You asked me to post an update on whether the counter moves or not.So seems to me Referal code does matter.
Update:
- My new account (for parents with a new email with my referral code $60
showed $750 off for S25U
- I was able to place an order for both parents with $750 off and their counter started now it is at 119.
Just my 2 cents on it. You asked me to post an update on whether the counter moves or not.Could you clarify something though?
In the first part, you said you said that the referral code matters - you were able to place the order with $750 off, even though you were counting down to receive the $60 referral credit?
I'm waiting to receive my $60 credit, but can't order the phone with $750 off, even though it shows as such in the order page. The discount drops off when I try to assign the device
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So seems to me Referal code does matter.
Update:
- My new account (for parents with a new email with my referral code $60
showed $750 off for S25U
- I was able to place an order for both parents with $750 off and their counter started now it is at 119.
Just my 2 cents on it. You asked me to post an update on whether the counter moves or not.After talking with 3 diff app, they all said, they can't do anything form their end. And the only option for now is to return it ! They said, I should have used the same number that google initially assigned me to be qualified for the promotion.
My number port-in screwed up the whole thing.
Could you clarify something though?
In the first part, you said you said that the referral code matters - you were able to place the order with $750 off, even though you were counting down to receive the $60 referral credit?
I'm waiting to receive my $60 credit, but can't order the phone with $750 off, even though it shows as such in the order page. The discount drops off when I try to assign the device
I assume that the referral code was used to create my Parent's account and I am an old customer with a long history.
Second, after creating the order, I ordered with the regular discount, and once the order was confirmed I canceled that order with less discount and waited for 24 hours bingo showed up the $750 offer to their account so I placed the order.
was about to deliver on Monday, but fedex delayed
two times
It would've started after they activated their service.
I'm thinking if you ordered immediately after a referral (without activating service), and then canceled, then perhaps that voided the referral offer.
Sharing a photo of what the referral offer should look like on that new account
Reached out to kingofdeal to see if they see a referral countdown - if they don't, I reckon that they aren't eligible for the referral offer anymore.
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