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I'm still waiting for them to process my trade-in from a month ago.
Trade-in is anxiety inducing but at least with direct from Samsung refurb you're pretty confident it's in good shape
isn't a good deal. its just like what the other person said, $130-150 on ebay/online all day... would be a deal if you can get that extra $50 cashback though...
I believe if you buy from Samsung, it comes with a one-year warranty.
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from rh18
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+ New battery, which could be important for the S21.
EDIT to reflect my purchase experience:
In three words Run Away! Samsung certified renewed are equal to a new phone. The quality is there. That's not the issue. New battery, screen modem ect. Nothing like a refurbished from other sellers. BUT not worth dealing with Samsung.com, and their Philippines call center. Scores of hours of tedium and wasted time. Don't fall for the scam where they ask you to checkout at a higher price with a promise to credit you back overcharge after it ships. Even written assurances mean nothing. Two months of hell doing a bank charge back.
-- end edit.
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Samsung factory certified with a new battery and one year warranty is much better than used or questionable refurb on ebay. Plus its eligible for $5/month cancel any time Samsung care unlimited drop, breakage, mechanical failure repair. Instant trade-in credit on $300 or $150 cracked ancient phone is way better for me than 24 monthly credits like Xfinity tried to scam me with on an S24 FE. S21 still has one year security updates, great beater phone.
Last edited by timbertop May 14, 2025 at 09:15 PM.
trade in device was received by Samsung on 1/17, but Samsung has not processed the device yet even though the FAQ says the device will be inspected in 5 business, and the device receipt confirmation says "within 21 business days". Did Musk doged Samsung's ecommerce unit too?
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Trade-in is anxiety inducing but at least with direct from Samsung refurb you're pretty confident it's in good shape
Sign up for a Slickdeals account to remove this ad.
In three words Run Away! Samsung certified renewed are equal to a new phone. The quality is there. That's not the issue. New battery, screen modem ect. Nothing like a refurbished from other sellers. BUT not worth dealing with Samsung.com, and their Philippines call center. Scores of hours of tedium and wasted time. Don't fall for the scam where they ask you to checkout at a higher price with a promise to credit you back overcharge after it ships. Even written assurances mean nothing. Two months of hell doing a bank charge back.
-- end edit.
----
Samsung factory certified with a new battery and one year warranty is much better than used or questionable refurb on ebay. Plus its eligible for $5/month cancel any time Samsung care unlimited drop, breakage, mechanical failure repair. Instant trade-in credit on $300 or $150 cracked ancient phone is way better for me than 24 monthly credits like Xfinity tried to scam me with on an S24 FE. S21 still has one year security updates, great beater phone.
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