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expired Posted by vtec26 • Mar 13, 2025
expired Posted by vtec26 • Mar 13, 2025

YMMV - T-Mobile Free Line when you BYOD

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Called into T-Mobile today because I got a text saying my plan is increasing by $5/line since my older T-Mobile One plan has been the same price for 8 years. The rep told me that there is a targeted offer available to some older plans that started today 3/13/25. Bring your own device and get a free line. I had to pay $10 for a sim card, but they were able to credit me $10 to my account.

Worth a try to call in if you have an older plan. YMMV.

https://www.t-mobile.com/stores/locator
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Called into T-Mobile today because I got a text saying my plan is increasing by $5/line since my older T-Mobile One plan has been the same price for 8 years. The rep told me that there is a targeted offer available to some older plans that started today 3/13/25. Bring your own device and get a free line. I had to pay $10 for a sim card, but they were able to credit me $10 to my account.

Worth a try to call in if you have an older plan. YMMV.

https://www.t-mobile.com/stores/locator

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Pro
Mar 18, 2025
2,391 Posts
Joined Nov 2012
Mar 18, 2025
coloradoman_in_socal
Pro
Mar 18, 2025
2,391 Posts
Quote from HeatGun :
I asked the same rep change SOC, and no go, says its not available to change.
"Yes, your plan did change to TIULFM9. The plan FRLTULF9 isn't available to change to."
I guess at this point I'll wait and see if I get kickback discounts, if not then give a call. What is the best approach to have them to change rateplan? Can it be done at tmo store?

Not sure. Just contact T-Force on X or Facebook. They can do it for sure
Mar 18, 2025
13 Posts
Joined Jan 2022
Mar 18, 2025
Fanatick87
Mar 18, 2025
13 Posts
Quote from Hatsuharu :
Do I need to have a spare phone laying around in order to get the free line? Will they ask for a IMEI? Or can I get a SIM+Phone Number without having it tied to a phone when placing the order?
Nope, you don't need a spare phone. You can activate it through eSIM if you want. They'll ship the SIM card to you once they confirm you qualify. They waived the activation and SIM fee for me.
Mar 18, 2025
673 Posts
Joined Apr 2018
Mar 18, 2025
Fancy_Deer
Mar 18, 2025
673 Posts
Quote from ouloat :
You can check Promotions --> Service Promos to see if ID250259 is in your account. If you want the hidden details, follow the Self Service Instructions in this post, specifically looking at the promotions-experience package.
That reddit post seems to be deleted, no? My apologies if I am missing something. thanks
Pro
Mar 18, 2025
1,043 Posts
Joined Oct 2005
Mar 18, 2025
ouloat
Pro
Mar 18, 2025
1,043 Posts
Quote from coloradoman_in_socal :
Nice job! Two things, first, you may want to call again and ask them to switch the plan SOC to FRLTULF9. It is generally understood over at Reddit that TIULFM9 is not compatible with Kickback, even when the Kickback feature is active on the line. Just call and ask them if they could put you on that SOC since that is the base plan you came from. I myself have FRLTULF9 and Kickback generates with that one. Some Redditors claim that Kickback works with TIULFM9 but those reports are in the gross minority.

Second, just so you know, if you made a plan change mid-bill cycle the following bill will most likely not show Kickback discounts, but that is a one-time issue and they will return after the first full bill cycle on the new plan. Just chat with them after you get the next bill and they will credit you manually that one time.

Congratulations. Your account should hopefully reflect all the old and hopefully the new promo by now. Even if the new line is not free, you will most likely pay less than before. Fingers crossed that it is though
Referring to threads like these? [reddit.com] Basically everyone has a different experience with their SOC. I'm on TIULFM9 and kickback always worked fine.

Quote from HeatGun :
I asked the same rep change SOC, and no go, says its not available to change.
"Yes, your plan did change to TIULFM9. The plan FRLTULF9 isn't available to change to."
I guess at this point I'll wait and see if I get kickback discounts, if not then give a call. What is the best approach to have them to change rateplan? Can it be done at tmo store?
I recommend leaving the plan as is and just wait for the upcoming bill(s). The more changes you make the more possibilities of things messing up.

I get kickback on TIULFM9. If you do end up needing to change, FRLTULF9 does not exist (typo?). The other SOC is FRLTULFM9.

You can read all the different posts [reddit.com] about everyone's different experiences with these 2 SOCs.
Last edited by ouloat March 18, 2025 at 12:56 PM.
Mar 18, 2025
673 Posts
Joined Apr 2018
Mar 18, 2025
Fancy_Deer
Mar 18, 2025
673 Posts
Quote from coloradoman_in_socal :
Not "some accounts". KB on free lines doesn't do anything if you have up to 8 lines. However, if you have 9+ lines KB does absolutely generate even for free lines that are below 2GB.
Quote from starcaptor :
The SOC code isn't automatic. I have a 9 line plan (TIULMF9), and the 9th line (a free line from 2021) doesn't have kickback.

However, when I added two lines (which I ported out to Total during their byebye deal), the rep added kickback to those lines when I asked (for shits and giggles), and they did appear in the bill. However, most reps in general won't do it for me.

I just added the 10th line...these free line are great for reducing the bill by $10 each ...
Quote from ouloat :
For years I tried to get KB added to my last couple of lines. Always a no, it's a depreciated promotion or KB doesn't work on free lines.

By chance, 2 years ago, I had a really friendly offshore chat agent who was helping me with another problem. At the end, when they asked if there was anything else, I asked if they could copy the add-ons from one of my lines (One Plus Promo, International Charge Block, KB, etc.) to all of my lines. They agreed, applied a couple add-ons, and then asked if they could do this in their quiet hours since this was going to a take a while. No problem, I thanked them profusely, and ended the chat. Next day, I had KB on all my lines.

Going by my experience, I wouldn't call or chat in specifically to add KB. Butter up the agent when they solve your main problem, and when they ask if there is anything else, that is the time to ask. Also, instead of asking for specifically for KB, ask them just to make the add-ons the same across all the lines, using one of your lines as a template. Your chances will still probably be crap, but this was what worked for me.
A question please..
I have 2 paid and now with this promo, 4 free lines on my One account.

In the past when I got a free line, I will ask them to add the OnePlus (which gives 10GB hostspot) and Kickback to the free lines. So far, I got Kickback on 2 free lines and not on the other 2, even though they tell me that have added this. Same thing happened on Friday, he told me he added OnePlus and KB on the latest free line but I only see OnePlus an no KB.

I didnt put too much effort into getting KB on to the remaining 2 lines as I never got the $10 credit from any of the 2 free lines that already have KB. So my question is, is there any benefit in trying to get KB on those 2 free lines that dont have it.

On the 2 paid lines that have kickback, those are the primary lines for me and my wife. What I do is put my free line in an old phone and use it as hotspot and not try to use data on my primary line. Thats the only way I can get KB on my main line. Of course, my wife is never going to do that
Is there any easier way to achieve that?

thanks
Pro
Mar 18, 2025
2,391 Posts
Joined Nov 2012
Mar 18, 2025
coloradoman_in_socal
Pro
Mar 18, 2025
2,391 Posts
Quote from Fancy_Deer :
A question please..
I have 2 paid and now with this promo, 4 free lines on my One account.

In the past when I got a free line, I will ask them to add the OnePlus (which gives 10GB hostspot) and Kickback to the free lines. So far, I got Kickback on 2 free lines and not on the other 2, even though they tell me that have added this. Same thing happened on Friday, he told me he added OnePlus and KB on the latest free line but I only see OnePlus an no KB.

I didnt put too much effort into getting KB on to the remaining 2 lines as I never got the $10 credit from any of the 2 free lines that already have KB. So my question is, is there any benefit in trying to get KB on those 2 free lines that dont have it.

On the 2 paid lines that have kickback, those are the primary lines for me and my wife. What I do is put my free line in an old phone and use it as hotspot and not try to use data on my primary line. Thats the only way I can get KB on my main line. Of course, my wife is never going to do that [img]https://static.slickdealscdn.com/images/smilies/smile.gif[/img]
Is there any easier way to achieve that?

thanks
No. And to save yourself a lot of hassle, as someone who has less than 9 lines on their plan Kickback will not do a thing on your free lines.
Pro
Mar 18, 2025
1,043 Posts
Joined Oct 2005
Mar 18, 2025
ouloat
Pro
Mar 18, 2025
1,043 Posts
Quote from Fancy_Deer :
That reddit post seems to be deleted, no? My apologies if I am missing something. thanks
The reddit post is deleted, but the comments share the crucial details. For example, look u/hypermog's post. They include a screenshot showing you what to look for on the manageaccount package to pull your plan's SOC.

If you don't know what web developer tools are, devs use these tools to inspect the code and data behind each webpage. All web browsers include them, and they basically all have the same functionality with slightly different names. I know that for Firefox and Microsoft Edge, you can right click on any webpage and select the Inspect to open the tool. Then click on the same buttons as what u/hypermog circled. Once you navigate to T-mobile.com promotions page for example, you will see promotions-experience package which contains all your promotions data.

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Pro
Mar 18, 2025
2,391 Posts
Joined Nov 2012
Mar 18, 2025
coloradoman_in_socal
Pro
Mar 18, 2025
2,391 Posts
Quote from ouloat :
Referring to threads like these? [reddit.com] Basically everyone has a different experience with their SOC. I'm on TIULFM9 and kickback always worked fine.



I recommend leaving the plan as is and just wait for the upcoming bill(s). The more changes you make the more possibilities of things messing up.

I get kickback on TIULFM9. If you do end up needing to change, FRLTULF9 does not exist (typo?). The other SOC is FRLTULFM9.

You can read all the different posts [reddit.com] about everyone's different experiences with these 2 SOCs.
My sincerest apologies. FRLTULFM9 of course

Yeah maybe just better to wait out a full bill cycle to see what happens to Kickback. But general consensus is that TIULFM9 is more restrictive when it comes to KB and certain free lines such as F&F On Us
Mar 18, 2025
144 Posts
Joined Nov 2010
Mar 18, 2025
Wetoriya
Mar 18, 2025
144 Posts
Quote from coloradoman_in_socal :
They did exactly what was necessary. The messages are part of the process.

What's important to understand for you is that even when you add a paid line you will most likely still look at a lower bill, so don't get too hung up on the free line. Call, ask to open a new line and they will hopefully transfer your account to 9-12 again. If the added line happens to be free on top of that, your savings will be even greater.

I have 8 lines on magenta plan and if I add this line myself (tforce said I'm eligible and I can add this online) will the system automatically put me on the 9-12 plan? Or does T force have to migrate me to the 9-12 line plan?

I remember back then I was moved to a 9-12 plan by Tforce while having 7 or 8 lines and it screwed up my promos.

Thanks in advance! Hoping to get the extra discounts from 9-12 cause they hiked up my price last year
Pro
Mar 18, 2025
2,391 Posts
Joined Nov 2012
Mar 18, 2025
coloradoman_in_socal
Pro
Mar 18, 2025
2,391 Posts
Quote from Wetoriya :
I have 8 lines on magenta plan and if I add this line myself (tforce said I'm eligible and I can add this online) will the system automatically put me on the 9-12 plan? Or does T force have to migrate me to the 9-12 line plan?

I remember back then I was moved to a 9-12 plan by Tforce while having 7 or 8 lines and it screwed up my promos.

Thanks in advance! Hoping to get the extra discounts from 9-12 cause they hiked up my price last year
You cannot self-migrate by adding another line. T-Force or 611 needs to do that.

How many paid/free lines on your account?
Last edited by coloradoman_in_socal March 18, 2025 at 01:31 PM.
Pro
Mar 18, 2025
1,043 Posts
Joined Oct 2005
Mar 18, 2025
ouloat
Pro
Mar 18, 2025
1,043 Posts
Quote from Fancy_Deer :
A question please..
I have 2 paid and now with this promo, 4 free lines on my One account.

In the past when I got a free line, I will ask them to add the OnePlus (which gives 10GB hostspot) and Kickback to the free lines. So far, I got Kickback on 2 free lines and not on the other 2, even though they tell me that have added this. Same thing happened on Friday, he told me he added OnePlus and KB on the latest free line but I only see OnePlus an no KB.

I didnt put too much effort into getting KB on to the remaining 2 lines as I never got the $10 credit from any of the 2 free lines that already have KB. So my question is, is there any benefit in trying to get KB on those 2 free lines that dont have it.

On the 2 paid lines that have kickback, those are the primary lines for me and my wife. What I do is put my free line in an old phone and use it as hotspot and not try to use data on my primary line. Thats the only way I can get KB on my main line. Of course, my wife is never going to do that
Is there any easier way to achieve that?

thanks
As you quoted coloradoman_in_socal, you need to be on the 9+ plan for kickback to be effective on free lines.

For your second question, most phones now comes with dual SIM cards, with one or both of them being eSIM. Just set your eSIM to be the free line, and set your phone to only use the free line for data. Call and text can still set to your primary line. Then use all the data you want and still get kickback on your paid lines cause you used 0 bytes.
Mar 18, 2025
673 Posts
Joined Apr 2018
Mar 18, 2025
Fancy_Deer
Mar 18, 2025
673 Posts
Did anyone else get this email as well..

Great news! Your account is now active and you are ready to take advantage of our best network yet. There's one more step in the process. Visit our support page to complete your SIM and device setup.

I got the SIM yesterday and put it an old phone, just got this email today
Last edited by Fancy_Deer March 18, 2025 at 01:44 PM.
Mar 18, 2025
3,323 Posts
Joined Oct 2003
Mar 18, 2025
DJ_SAMMY_D
Mar 18, 2025
3,323 Posts
Word on the street—- https://www.thestreet.com/retail/...ous-offers


"customers that have a Price Lock guarantee or who faced a price hike for an older phone plan last year will not be impacted by this price increase. "
Mar 18, 2025
673 Posts
Joined Apr 2018
Mar 18, 2025
Fancy_Deer
Mar 18, 2025
673 Posts
Quote from coloradoman_in_socal :
No. And to save yourself a lot of hassle, as someone who has less than 9 lines on their plan Kickback will not do a thing on your free lines.
Quote from ouloat :
The reddit post is deleted, but the comments share the crucial details. For example, look u/hypermog's post. They include a screenshot showing you what to look for on the manageaccount package to pull your plan's SOC.

If you don't know what web developer tools are, devs use these tools to inspect the code and data behind each webpage. All web browsers include them, and they basically all have the same functionality with slightly different names. I know that for Firefox and Microsoft Edge, you can right click on any webpage and select the Inspect to open the tool. Then click on the same buttons as what u/hypermog circled. Once you navigate to T-mobile.com promotions page for example, you will see promotions-experience package which contains all your promotions data.
Quote from ouloat :
As you quoted coloradoman_in_socal, you need to be on the 9+ plan for kickback to be effective on free lines.

For your second question, most phones now comes with dual SIM cards, with one or both of them being eSIM. Just set your eSIM to be the free line, and set your phone to only use the free line for data. Call and text can still set to your primary line. Then use all the data you want and still get kickback on your paid lines cause you used 0 bytes.
Thank you to both of you!
I am super cheap and use rest of my family's hand me down phones so no dual SIMs in my phone/s.
I will check if my wife's phone has that dual sim feature. Do I need to deal with the carrier/TM to switch to eSIM?

I guess there is no such ting as cross port (not sure if thats the right way to describe or name it) lines withing the same pan ? I mean take number form the paid line and put it on the free line and vice versa.

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Mar 18, 2025
354 Posts
Joined Jun 2007
Mar 18, 2025
ultbruin
Mar 18, 2025
354 Posts
Anybody else noticing different pricing in the account cost details https://www.t-mobile.com/account/cost-details
I didn't check it before adding the new line.

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