Since you are working with an agent / person, everything is YMMV. My $10 DCC was waived and the agent didn't care that I have 2+ free lines already. First step is to check your T-life app to see if you qualify.
Main thread on T-mobile subreddit. [reddit.com] Refer to it for more / current info. Some redditors have complained that some agents declined them because they had 2+ free lines already. Some redditors have success trying again on 833-579-2248, 611, chat, or T-Force. Since there is a bit of YMMV with the agent, be kind and nice, and try again somewhere else if you get rejected. Of course, some redditors are trying to get the free line even though their T-life doesn't show the offer (huge YMMV).
Yes, T-mobile did another round of price hikes today for existing plans. Check your text messages of your primary line to see if you will be affected starting April 2nd.
If you don't see the offer on your T-Life app homepage but you see offers like 25% off accessories, save $100 on Harman, SyncUp Drive, etc., try pulling down on the app to refresh the page / offers. If you have multiple lines, try looking on the other lines. The free line offer was only found on one of my lines (main line) T-Life app.
Even without the free line offer, you can still try your luck through 611, chat, or T-Force. Though you run the risk of the system not applying the free line promotion even if the agent agrees to add it.
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If you tap the See Full Terms in the T-Life app, it clearly states " Free new line for qualifying existing accounts with 2+ voice lines on a family plan and a max of 2 current free lines"
With monthly bill credits. Subject to change.
Free new line for qualifying existing accounts with 2+ voice lines on a family plan and a max of 2 current free lines. Plus taxes & fees for accounts paying for a T-Mobile wireless line with additional taxes & fees; monthly Regulatory Programs (RPF) & Telco Recovery Fee (TRF) totaling $3.49 per voice line ($0.50 for RPF & $2.99 for TRF) applies; taxes/fees approx. 4-38% of bill. Qualifying credit and regular-rate, Unlimited, Unlimited Freedom, Magenta, Magenta Max, Magenta Amplified, Magenta Plus, One, Simple Choice, Everything, My Way, Sprint Max, One, or Sprint Unlimited plan required. If you have cancelled lines in past 90 days, you may need to reactivate them first. Credits may take up to 2 bill cycles; credits will stop if you cancel any lines or change plans. $10 device connection charge due at sale. Limit 1/account. Not combinable with some offers or discounts, including other service discounts, device offers, or Price Lock; choosing free line gives up access to Go5G Plus or Go5G Next device offer features for this line only. See rep for details.
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Found some more info on promo ID250259 from my account data on T-mobile.com. There is more info available, but not really useful to anyone without T-mobile VPN access or code dictionary.
Name: Line Discount ID250259
Start Date: 2025-03-13
End Date: 2025-03-26 (Old)
End Date: 2025-03-31 (Old)
End Date: 2025-04-10 (New)
Initiation Date: 2025-03-17
So this promotion ends on the 26th (Now 10th). T-mobile also tracks the promotion initiation date, which was the 17th for me (date that the line was created, several days after I ordered the physical SIM).
If you are getting this promotion close to the end date 26th (Now 31st), order with ESIM activation. With physical SIM, you are risking your promotion initiation date starting after the promotion end date. Not sure if the system cares, but it tracks the dates so why risk it. You can always convert your ESIM to physical SIM later.
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CoffeePleeze
I just wanted to pop in and give an update.
Magenta Max 2 paid, 1 free, 1 digits, Home Internet.
Tile for free line appeared in T-Life app.
Instead of calling or chatting, added new BYOD via T-Life, physical sim.
$0 out of pocket, SIM arrived today. Put it in a spare unlocked iPhone 6S Plus.
Viewing Account > Cost Summary on T-Mobile website via web browser I see "$30 Line Discount ID250259 (Additional Lines)" Nice!
Now I have Magenta Max 2 paid, 2 free, 1 digits, Home Internet.
Credit goes to the posters who mentioned T-Force Reps said to add the BYOD line in the app yourself which sidesteps fees and activation charges while triggering the discount automatically. It worked for me.
Hope this helps someone like me who doesn't care to call or chat with T-Mobile.
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expiredvtec26 posted Mar 13, 2025 06:17 PM
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Item 1 of 2
expiredvtec26 posted Mar 13, 2025 06:17 PM
YMMV - T-Mobile Free Line when you BYOD
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I call the sales team at 833-579-2248, rep checked and said i had the promo but put me on hold while he went to ask how to get it added (he said he wasnt familiar with the Advantage Unlimited Plus plan). Anyway came back and confirmed that he can add it but need to pay the activation charge which I paid for after confirming that the plan won't change and also that I won't have any additional costs except the activation charge.
Fast forward to 6hrs later, and I got a text msg that HD video has been removed from my TMO account so I login to see what happened. My plan got changed from Advantage Unlimited Plus to Essentials Military at a cost increase of approximately $10 a month while taking away other perks.
I contacted T-Force via Facebook this morning, and after explaining the situation, it took about 30 minute to get resolved. T-Force agent was working on resolution and I went about my work during the time. I was able to get my original two Advantage Unlimited Plus lines back and also add a third line. I can't see my bill in advance so can't confirm if that third line is really added for free. T-Force agent did reassure me it's added as a free line though.
Thank you.
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With that said, given the ease that T-Force was able to revert my lines back, it doesn't seem like if your plan changed, they can't change it back. So worst case is you end up spending an hour or two max to fix this after Sales team screw it up.
Gave them my IMEI and they activated the esim on a spare phone I had. Still paid the $10 connection charge.
I got this text to verify:
"T-Mobile: Congrats on your new discount! You will receive your Line Discount ID250259 as long as you maintain eligibility. Visit t-mo.co/Promo1 for account details and more info."
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I highly suspect there is no second free line offer but reps are happy to add a line hoping to get a commission.
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