Called into T-Mobile today because I got a text saying my plan is increasing by $5/line since my older T-Mobile One plan has been the same price for 8 years. The rep told me that there is a targeted offer available to some older plans that started today 3/13/25. Bring your own device and get a free line. I had to pay $10 for a sim card, but they were able to credit me $10 to my account.
Worth a try to call in if you have an older plan. YMMV.
https://www.t-mobile.com/stores/locator
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I have 4 paid lines and 6 free lines on Magenta.
Thanks a lot.
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Thanks a lot.
what should i expect on the account and the text/sms to confirm line is free?
I call the sales team at 833-579-2248, rep checked and said i had the promo but put me on hold while he went to ask how to get it added (he said he wasnt familiar with the Advantage Unlimited Plus plan). Anyway came back and confirmed that he can add it but need to pay the activation charge which I paid for after confirming that the plan won't change and also that I won't have any additional costs except the activation charge.
Fast forward to 6hrs later, and I got a text msg that HD video has been removed from my TMO account so I login to see what happened. My plan got changed from Advantage Unlimited Plus to Essentials Military at a cost increase of approximately $10 a month while taking away other perks.
I contacted T-Force via Facebook this morning, and after explaining the situation, it took about 30 minute to get resolved. T-Force agent was working on resolution and I went about my work during the time. I was able to get my original two Advantage Unlimited Plus lines back and also add a third line. I can't see my bill in advance so can't confirm if that third line is really added for free. T-Force agent did reassure me it's added as a free line though.
Thanks a lot.
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what should i expect on the account and the text/sms to confirm line is free?