Since you are working with an agent / person, everything is YMMV. My $10 DCC was waived and the agent didn't care that I have 2+ free lines already. First step is to check your T-life app to see if you qualify.
Main thread on T-mobile subreddit. [reddit.com] Refer to it for more / current info. Some redditors have complained that some agents declined them because they had 2+ free lines already. Some redditors have success trying again on 833-579-2248, 611, chat, or T-Force. Since there is a bit of YMMV with the agent, be kind and nice, and try again somewhere else if you get rejected. Of course, some redditors are trying to get the free line even though their T-life doesn't show the offer (huge YMMV).
Yes, T-mobile did another round of price hikes today for existing plans. Check your text messages of your primary line to see if you will be affected starting April 2nd.
If you don't see the offer on your T-Life app homepage but you see offers like 25% off accessories, save $100 on Harman, SyncUp Drive, etc., try pulling down on the app to refresh the page / offers. If you have multiple lines, try looking on the other lines. The free line offer was only found on one of my lines (main line) T-Life app.
Even without the free line offer, you can still try your luck through 611, chat, or T-Force. Though you run the risk of the system not applying the free line promotion even if the agent agrees to add it.
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If you tap the See Full Terms in the T-Life app, it clearly states " Free new line for qualifying existing accounts with 2+ voice lines on a family plan and a max of 2 current free lines"
With monthly bill credits. Subject to change.
Free new line for qualifying existing accounts with 2+ voice lines on a family plan and a max of 2 current free lines. Plus taxes & fees for accounts paying for a T-Mobile wireless line with additional taxes & fees; monthly Regulatory Programs (RPF) & Telco Recovery Fee (TRF) totaling $3.49 per voice line ($0.50 for RPF & $2.99 for TRF) applies; taxes/fees approx. 4-38% of bill. Qualifying credit and regular-rate, Unlimited, Unlimited Freedom, Magenta, Magenta Max, Magenta Amplified, Magenta Plus, One, Simple Choice, Everything, My Way, Sprint Max, One, or Sprint Unlimited plan required. If you have cancelled lines in past 90 days, you may need to reactivate them first. Credits may take up to 2 bill cycles; credits will stop if you cancel any lines or change plans. $10 device connection charge due at sale. Limit 1/account. Not combinable with some offers or discounts, including other service discounts, device offers, or Price Lock; choosing free line gives up access to Go5G Plus or Go5G Next device offer features for this line only. See rep for details.
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Found some more info on promo ID250259 from my account data on T-mobile.com. There is more info available, but not really useful to anyone without T-mobile VPN access or code dictionary.
Name: Line Discount ID250259
Start Date: 2025-03-13
End Date: 2025-03-26 (Old)
End Date: 2025-03-31 (Old)
End Date: 2025-04-10 (New)
Initiation Date: 2025-03-17
So this promotion ends on the 26th (Now 10th). T-mobile also tracks the promotion initiation date, which was the 17th for me (date that the line was created, several days after I ordered the physical SIM).
If you are getting this promotion close to the end date 26th (Now 31st), order with ESIM activation. With physical SIM, you are risking your promotion initiation date starting after the promotion end date. Not sure if the system cares, but it tracks the dates so why risk it. You can always convert your ESIM to physical SIM later.
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CoffeePleeze
I just wanted to pop in and give an update.
Magenta Max 2 paid, 1 free, 1 digits, Home Internet.
Tile for free line appeared in T-Life app.
Instead of calling or chatting, added new BYOD via T-Life, physical sim.
$0 out of pocket, SIM arrived today. Put it in a spare unlocked iPhone 6S Plus.
Viewing Account > Cost Summary on T-Mobile website via web browser I see "$30 Line Discount ID250259 (Additional Lines)" Nice!
Now I have Magenta Max 2 paid, 2 free, 1 digits, Home Internet.
Credit goes to the posters who mentioned T-Force Reps said to add the BYOD line in the app yourself which sidesteps fees and activation charges while triggering the discount automatically. It worked for me.
Hope this helps someone like me who doesn't care to call or chat with T-Mobile.
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expired Posted by vtec26 • Mar 13, 2025
Mar 13, 2025 6:17 PM
Item 1 of 2
Item 1 of 2
expired Posted by vtec26 • Mar 13, 2025
Mar 13, 2025 6:17 PM
YMMV - T-Mobile Free Line when you BYOD
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Good luck, but check your bill.
Good luck, but check your bill.
Yeah...... I hear ya! I just found out the rep changed my plan to add the 2 new lines WITHOUT mentioning a thing and actually lying to me when I asked if my plan would remain unchanged! 🤬 Spent most of today getting everything escalated and reverted. Should have known, too good to be true!
I got my physical SIM on 3/18, received line activated email from tmobile 3/19, I have not yet inserted the SIM in case I want to no-install this line later. No free line SMS received and the Service Promo and cost details page does not have any promo for the new line.
Reached out to T-Force and they claimed promo will take one or two billing cycles to activate, it that BS? The strange thing is, I have another 2023 BYOD free line and it also doesn't show up in the Service Promo page but does show up in the cost details page.
Physical SIM didn't activate when I tried it. T Force activated and charged $10 even though the phone rep shipped it free. They did credit me after paying.
Chatted again later and they say they see the segment and that it should be free.
Not confident it's going to work. Be a few days before new bill generates. Then I'll know for sure if they're telling the truth.
I got my physical SIM on 3/18, received line activated email from tmobile 3/19, I have not yet inserted the SIM in case I want to no-install this line later. No free line SMS received and the Service Promo and cost details page does not have any promo for the new line.
Reached out to T-Force and they claimed promo will take one or two billing cycles to activate, it that BS? The strange thing is, I have another 2023 BYOD free line and it also doesn't show up in the Service Promo page but does show up in the cost details page.
Service promotions set at the account level will be hidden on the Service Promo page due to logic to only show line level promotions. However, if you follow the self service instructions, you can see all the promotions that T-mobile has for you. Your 2023 BYOD free line and ID250259 may be set at the account level. For example, in my account, I have 15 entries for promotions data, but only 7 show up on Service Promo page because some are expired, some are account level, and some are only EIP promotions.
I had to contact TForce on Facebook to get my plans changed back to Advantage Unlimited and for them to reactivate my extras. However, they've told me that it's impossible to repair the Pandora On Us perk and that it's gone forever. They offered a free year of Pandora to make up for it, but that's obviously less than permanent and is quite frustrating.
Yeah no promo number that I could find. Just a go5g plan.
Chances don't seem good that this is real for me despite phone, t force, and app chat reports all saying they see the promo on my line. Unless I missed it buried in there or it somehow shows up when the billing actually happens.
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Yeah no promo number that I could find. Just a go5g plan.
Chances don't seem good that this is real for me despite phone, t force, and app chat reports all saying they see the promo on my line. Unless I missed it buried in there or it somehow shows up when the billing actually happens.
Good luck, but check your bill.
I felt my rep wasn't being truthful here, but he really pushed the eSIM and to activate a phone right then. He said that is the best way to make sure it works and the free line goes through. I initially asked for a SIM card, and he recommended against it.
I for my text right away and it's on my promotions page as well.
I had to contact TForce on Facebook to get my plans changed back to Advantage Unlimited and for them to reactivate my extras. However, they've told me that it's impossible to repair the Pandora On Us perk and that it's gone forever. They offered a free year of Pandora to make up for it, but that's obviously less than permanent and is quite frustrating.
One paid and one Free: call 833-579-2248 about the text for free line. After more than an hour I paid $10 for sim for that line.
This morning my Pandora Premium not working. Then I got texts about discontinued Pandora, Netflix, Apple TV +. Logged in T-Life to find out that guy changed my plan without telling me to ESSENTIAL BASIC and all the perks were gone.
Call 611 for another hour to explain what happened and want my SERO back with all the perks. A lady was nice and fix it for me (not sure I can trust this time) to get it back. She also told me I'm maxed out Free Line, 1 Paid + 1 Free, and cancelled the new add-on line with $10 back to my next billing cycle.
Now I have to wait 24 hrs to see if she fixed it for me. I'll post the result tomorrow.
Just wonder members with SERO said they got it done without changing plan.
There is nothing under promotions related to this deal. How long did you guys wait until it showed up?
The Tmobile rep said it could take 1-2 billing cycles which I believe is BS.
There is nothing under promotions related to this deal. How long did you guys wait until it showed up?
The Tmobile rep said it could take 1-2 billing cycles which I believe is BS.
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