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expiredFrugalForever posted May 7, 2025 7:29 PM

Total Wireless: Motorola Razr 5G Prepaid Smartphone (2025) + 3-Month 5G/+ Plan

$165

$765

78% off
+ Free S/H (Port-In w/ ID Verf. Required)at Total Wireless
1,600 Comments
347K Views
Visit Total Wireless
Deal Details
Total Wireless is offering their 256GB Motorola Razr 6.9" FHD+ 5G Smartphone (Gibraltar Sea or Spring Bud; 2025 Model) + 3-Month of Prepaid Total Wireless 5G or 5+ Unlimited Plan on sale from $165 (w/ Port-In and ID Verification Required) listed below w/ details. Shipping is free.

Thanks to community member FrugalForever for finding this deal

Note, the Motorola Razr (2025 Model) is currently available for pre-order and will ship on May 20, 2025.Final pricing may vary depending on your account + Total Wireless Unlimited 5G Plan option opt-in pricing

Specs/Key Features
  • MediaTek Dimensity 7400X Processor
  • 6.9" FHD+ pOLED Display/3.6" External pOLED Display
  • 256GB Internal Storage
  • 8GB LPDDR4X RAM
  • 5G/4G LTE/CDMA Band
  • WiFi 6/6E w/ Bluetooth
  • Dolby Atmos Stereo Sound
  • 30W TurboPower Plus
  • Up to 36 Hours Battery/Talk Time Life
  • Motorola AI Features

Editor's Notes

Written by Discombobulated | Staff
  • About the Deal
    • Promotional offer will require activation on 3-Month Total Wireless Total 5G or Total 5G+ plan, external port-in and ID verification (taxes/fees included)
    • Prepaid plan will include unlimited data, talk & text; covered by the Verizon 5G network
    • Device taxes/fees may apply
    • Offer is exclusively for online & in Total Wireless stores
    • Limit 2 devices per account
    • Offer valid for a limited time only or while supplies last

Original Post

Written by FrugalForever
Community Notes
About the Poster
Deal Details
Community Notes
About the Poster
Total Wireless is offering their 256GB Motorola Razr 6.9" FHD+ 5G Smartphone (Gibraltar Sea or Spring Bud; 2025 Model) + 3-Month of Prepaid Total Wireless 5G or 5+ Unlimited Plan on sale from $165 (w/ Port-In and ID Verification Required) listed below w/ details. Shipping is free.

Thanks to community member FrugalForever for finding this deal

Note, the Motorola Razr (2025 Model) is currently available for pre-order and will ship on May 20, 2025.Final pricing may vary depending on your account + Total Wireless Unlimited 5G Plan option opt-in pricing

Specs/Key Features
  • MediaTek Dimensity 7400X Processor
  • 6.9" FHD+ pOLED Display/3.6" External pOLED Display
  • 256GB Internal Storage
  • 8GB LPDDR4X RAM
  • 5G/4G LTE/CDMA Band
  • WiFi 6/6E w/ Bluetooth
  • Dolby Atmos Stereo Sound
  • 30W TurboPower Plus
  • Up to 36 Hours Battery/Talk Time Life
  • Motorola AI Features

Editor's Notes

Written by Discombobulated | Staff
  • About the Deal
    • Promotional offer will require activation on 3-Month Total Wireless Total 5G or Total 5G+ plan, external port-in and ID verification (taxes/fees included)
    • Prepaid plan will include unlimited data, talk & text; covered by the Verizon 5G network
    • Device taxes/fees may apply
    • Offer is exclusively for online & in Total Wireless stores
    • Limit 2 devices per account
    • Offer valid for a limited time only or while supplies last

Original Post

Written by FrugalForever

Community Voting

Deal Score
+210
Good Deal
Visit Total Wireless

Top Comments

Just_one
452Comments
326Reputation
I own the 2024 Razr 5G and yes, that phone does include a one-time replacement screen provided by U Break I Fix. I think it was good for 2 years from purchase and assume (right or wrong?) that the 2025 phone also includes it.
Go to Comment
R@VEN
1.1KComments
340Reputation
To The people who have received their phones. Could you please try and put a non total wireless SIM in your phone to see if it is locked or unlocked or check in the settings to see if the status says it is locked or unlocked. Just trying to test a theory that may be total wireless sent out unlocked phones on accident and that's why they are recalling them.
Go to Comment
CapitalEffYou
833Comments
114Reputation
For anyone having activation or port issues, instead of reg TW CS, choose the "more options" in the IVR (recorded prompts) and select or say "disconnect". You'll be xfr'd to someone almost immediately and they have all the tools you need.

I mean, yeah, it's a little shady to abuse the retention department, but I got stuff to do, I'm not sitting on hold for 45 mins, told some bs, get disconnected while on hold or xfr'd, and then call back in and wait for a supervisor, like a lot of people here did.

It was a 5 minute call and my phone was on my account and working.
Smarter not Harder, friends. 🙂
Go to Comment

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1.6K Comments

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May 23, 2025 6:09 PM
24 Comments
Joined Sep 2022
LivelyCorn859May 23, 2025 6:09 PM
24 Comments
Quote from VioletPiranha891 :
I was having trouble activating mine so I had them activate it through the live chat. After I got it activated I was not able to see the device in my online account so I asked the agent to help me figure it out. They asked what email or phone number I was trying to use and I told them and they said that was not the email on the account but they could go ahead and change it for me and reset the password. They said the email was already in use to I just gave them another one of my emails. After logging in I realize it is actually another persons account and they had sent me someone else's order. I'm not sure what to do now. I've already activated the service and ported my number over.
Lol so the phones are tied to specific accounts and everyone is getting someone else's phone and CS doesn't have a clue how to handle. What a cluster.
2
May 23, 2025 6:44 PM
15 Comments
Joined Mar 2024
FantasticRose879May 23, 2025 6:44 PM
15 Comments
Quote from VioletPiranha891 :
I was having trouble activating mine so I had them activate it through the live chat. After I got it activated I was not able to see the device in my online account so I asked the agent to help me figure it out. They asked what email or phone number I was trying to use and I told them and they said that was not the email on the account but they could go ahead and change it for me and reset the password. They said the email was already in use to I just gave them another one of my emails. After logging in I realize it is actually another persons account and they had sent me someone else's order. I'm not sure what to do now. I've already activated the service and ported my number over.
such a shit show!
May 23, 2025 6:48 PM
1 Comments
Joined May 2025
PurpleRoute7962May 23, 2025 6:48 PM
1 Comments
I ordered a green one on the 13th. It shipped on the 14th, was out for delivery on the 16th, and back at their warehouse on the 19th.
So, now only orders for the blue phones are shipping, and the orders for greenies are on backorder?
May 23, 2025 6:55 PM
24 Comments
Joined Sep 2022
LivelyCorn859May 23, 2025 6:55 PM
24 Comments
Does anyone know if there is a way to confirm if the device we receive matches the handset number for the line in our account?
May 23, 2025 7:00 PM
67 Comments
Joined Dec 2007
city_slickerMay 23, 2025 7:00 PM
67 Comments
Quote from VioletPiranha891 :
I was having trouble activating mine so I had them activate it through the live chat. After I got it activated I was not able to see the device in my online account so I asked the agent to help me figure it out. They asked what email or phone number I was trying to use and I told them and they said that was not the email on the account but they could go ahead and change it for me and reset the password. They said the email was already in use to I just gave them another one of my emails. After logging in I realize it is actually another persons account and they had sent me someone else's order. I'm not sure what to do now. I've already activated the service and ported my number over.
I have the same problem. My phone got redirected back to their shipping depot and they must have sent me a new phone associated to someone else's account. Total Wireless really messed up the rollout of this phone.

My line is activated and number ported, but the IMEI associated with the line is different than the phone they sent me.

Spent an hour with customer service trying to resolve it. Have to check back in a few hours to see if it's fixed.
If you see the new line in your account - verify the IMEI matches your phone before activating. I only noticed after finishing activation.
2
May 23, 2025 7:02 PM
34 Comments
Joined Apr 2018
TinaRobertson1972May 23, 2025 7:02 PM
34 Comments
Quote from m.rokerya :
I always get following error, tried every possible way
Verification unsuccessful
Unfortunately, we were not able to verify your identity at this time so you will not be able to take advantage of this special offer. However, you still can proceed without the discount or take advantage of our special payment options.
I am having this same problem with customer service and I lost it on them. They have disconnected the phone call 3 times when transferring to yet another rep. I asked how is the code invalid if it's the code she's sending. Hopefully I get my phone but I haven't received a email with the tracking information yet. The order number isn't helping anything either.
May 23, 2025 7:12 PM
35 Comments
Joined Feb 2025
MemorableCrow6380May 23, 2025 7:12 PM
35 Comments
I'll never order from these goofballs ever again.

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May 23, 2025 7:51 PM
230 Comments
Joined Apr 2015
klauslaw1May 23, 2025 7:51 PM
230 Comments
Quote from GameOfPhonesss :
It appears the green ones regardless of when you ordered are still not being shipped. I ordered two of these. I've had the blue for a week now but the green is still pending remote fulfillment.
To people who were able to cancel their orders, how did you do it? I tried probably 5x via chat with different agents but they all keep telling me it's not possible to cancel.
I ordered blue and it's still pending I don't think it has anything to do with the color
May 23, 2025 8:00 PM
12 Comments
Joined Jun 2016
diinakarMay 23, 2025 8:00 PM
12 Comments
If you're getting the device tied tied to another account error message after entering IMEI, try using the eSIM IMEI2. I was able to proceed with the setup that way. Looks like the accounts are tied to that IMEI.
1
May 23, 2025 8:06 PM
620 Comments
Joined Apr 2005
weaseltrapsMay 23, 2025 8:06 PM
620 Comments
Hmm, I wonder if this cross account activation explains the MFA texts I got from TW this morning. I have a mystery package arriving from CEVA later today.
1
May 23, 2025 8:09 PM
12K Comments
Joined Aug 2013
oregon14May 23, 2025 8:09 PM
12K Comments
Quote from weaseltraps :
Hmm, I wonder if this cross account activation explains the MFA texts I got from TW this morning. I have a mystery package arriving from CEVA later today.
That's not a mystery pkg, it's your phone.
May 23, 2025 8:33 PM
1.1K Comments
Joined Jun 2007
R@VENMay 23, 2025 8:33 PM
1.1K Comments
Or my phone or somebody's phone at least.
4
May 23, 2025 8:41 PM
36 Comments
Joined Jun 2019
Cathaven63May 23, 2025 8:41 PM
36 Comments
Happy Day after all this problem and NO communication from TW.UPS just pulled up and handed me a box from Plainfield IN. I got my phone (razr) no email no text no tracking no communication. I have not even open box yet as I wanted to let you all know. That TW seems to be honoring there commitment. Now we will see about activation
Last edited by Cathaven63 May 23, 2025 at 01:44 PM.
May 23, 2025 8:47 PM
2.5K Comments
Joined Dec 2010
roberthhidMay 23, 2025 8:47 PM
2.5K Comments
Quote from VioletPiranha891 :
I was having trouble activating mine so I had them activate it through the live chat. After I got it activated I was not able to see the device in my online account so I asked the agent to help me figure it out. They asked what email or phone number I was trying to use and I told them and they said that was not the email on the account but they could go ahead and change it for me and reset the password. They said the email was already in use to I just gave them another one of my emails. After logging in I realize it is actually another persons account and they had sent me someone else's order. I'm not sure what to do now. I've already activated the service and ported my number over.
Hey that's my phone! Give it back to me now!
4

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May 23, 2025 8:50 PM
7 Comments
Joined Nov 2023
CardBoardHandsMay 23, 2025 8:50 PM
7 Comments
Quote from roberthhid :
Hey that's my phone! Give it back to me now!
I know you are kidding. But with TW - this is totally possible. It really is your phone.

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