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expiredalams154 posted May 30, 2025 01:23 PM
Item 1 of 2
Item 1 of 2
expiredalams154 posted May 30, 2025 01:23 PM
Open Box: Samsung Q-Series 11.1.4ch Wireless Dolby ATMOS Soundbar w/ Rear Speakers
+ Free Shipping$699
$2,000
65% offSamsung
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And here I was waiting for it to hit $600s! I hope it works for you guys too. I keep refreshing my inbox waiting for them to say there was a mistake—but it's the real deal. Good luck!
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I'll share their response and the subsequent response where I tried to see if they would at least match the $699 open box
First response telling me to deny delivery
As I checked, your order has been shipped. Kindly refuse the delivery, and you will not incur any restocking fees.
My apologies for the inconvenience you have faced.
E-Commerce Customer Support​
Second response telling me what they could do
Greetings from Samsung!
We truly value the time and effort you've put into bringing this concern to our attention and we apologize for the inconvenience it caused you. As checked with the order status, it appears we can escalate a partial refund request for $117 on the shipped order. Please feel free to let us know your thoughts if this works out for you!
It is our privilege to have you as our valued customer and we want to make sure you are always taken care of.
Have a great day, and thank you for being a part of the Samsung family.
The actual refund would have been $559 if they were to match the $699 open box. $117??? That would bring my total to over $1000. I can do better with the EDU deal at $800.
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My friend opted for pickup in NJ but was cancelled right away. He didn't bother to pursue it further.
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