frontpageRed_Liz | Staff posted Aug 25, 2025 12:48 PM
Item 1 of 9
Item 1 of 9
frontpageRed_Liz | Staff posted Aug 25, 2025 12:48 PM
Roborock Robot Vacuums: Q7 L5 Vac & Mop $180, S8 Max Ultra Vac & Mop
& More + Free Shipping$750
$1,300
42% offAmazon
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16 Comments
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While the prices may be better at Roborock, I would consider that purchasing through Amazon gives you an additional layer of customer service to reply on if the model you get has challenges.
No guarantee that the model you want goes on sale at Amazon, but I'd wait for Prime or BF or whatever through Amazon before buying directly from Roborock.
TU OP
This is a relatively new model and $850 matches the lowest price yet, so there may be better deals for Black Friday but it might just be this price again.
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machine was still under warranty but Roborock refused to fix it stating it was a consumable part like their bags…
I found a replacement that cost 99 cents on aliexpress and no shipping…
I wasn't impressed with their customer service
Ever deal with (not just) Roborock's customer service for repairs/returns? While the prices may be better at Roborock, I would consider that purchasing through Amazon gives you an additional layer of customer service to reply on if the model you get has challenges. No guarantee that the model you want goes on sale at Amazon, but I'd wait for Prime or BF or whatever through Amazon before buying directly from Roborock. TU OP
I have dealt with Roborock on this robot twice. First time it was within the 30 day return and they replaced it. Six month later the mop had an issue and they paid for shipping and repaired it without issue. It hasn't had any issues since. I did get the replacement warranty from Amazon when I bought it.
in terms of features and the quality of the product, this checks all the boxes, and I'd buy it again.
one thing I would recommend to everyone, is to buy the Asurion extended warranty.
every robot vacuum I've had, fails after about 2 years. Every one.
Starting with my 2nd vacuum, I've been essentially upgrading every 2 years for almost free (cost of the Asurion warranty + general increase in price of the products). totally worth the extra cost.
in terms of features and the quality of the product, this checks all the boxes, and I'd buy it again.
one thing I would recommend to everyone, is to buy the Asurion extended warranty.
every robot vacuum I've had, fails after about 2 years. Every one.
Starting with my 2nd vacuum, I've been essentially upgrading every 2 years for almost free (cost of the Asurion warranty + general increase in price of the products). totally worth the extra cost.
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Any suggestions around which one is a good buy for carpeted townhouse? My current bobsweep model doesn't have enough suction power and leaves debris at places. I don't need the mop feature.
I have the Roborock Q5 max+. I also wanted no mop. Couldn't be happier. It does great on carpet and hardwood. Self emptying works great too. Refurbished on eBay right now id only $224 with a 2 year warranty. Mine arrived like new. I don't know for sure but it did not seem refurbished in any way. Still had plastic on it everywhere.
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