Roborock Robot Vacuums: Q7 L5 Vac & Mop $180, S8 Max Ultra Vac & Mop

eoniverse1

Aug 25, 2025 3:47 PM

497 Comments

Joined Oct 2020

eoniverse1Aug 25, 2025 3:47 PM

497 Comments

Ever deal with (not just) Roborock's customer service for repairs/returns?

While the prices may be better at Roborock, I would consider that purchasing through Amazon gives you an additional layer of customer service to reply on if the model you get has challenges.

No guarantee that the model you want goes on sale at Amazon, but I'd wait for Prime or BF or whatever through Amazon before buying directly from Roborock.

TU OP

Last edited by eoniverse1 August 25, 2025 at 08:50 AM.

1

fis

Pro

Aug 25, 2025 9:04 PM

3K Comments

Joined Mar 2008

fis

Pro

Aug 25, 2025 9:04 PM

3K Comments

QRevo Curv S5X is a great option if your home doesn't have high thresholds to cross. The dual brushes really avoid tangling remarkably well and the Curv dock is one of the best at keeping things dry and sanitary, which to me is critical for a mopping vac. There's no such thing as a set-and-forget mopping vac, but once a month cleaning of the tray is about all this one needs.

This is a relatively new model and $850 matches the lowest price yet, so there may be better deals for Black Friday but it might just be this price again.

2

HilariousCaribou423

Pro

Aug 27, 2025 10:50 PM

373 Comments

Joined Dec 2020

HilariousCaribou423

Pro

Aug 27, 2025 10:50 PM

373 Comments

Any suggestions around which one is a good buy for carpeted townhouse? My current bobsweep model doesn't have enough suction power and leaves debris at places. I don't need the mop feature.

PoorFatKid

Aug 28, 2025 9:36 PM

2.8K Comments

Joined Dec 2017

PoorFatKidAug 28, 2025 9:36 PM

2.8K Comments

Quote from HilariousCaribou423

:

Any suggestions around which one is a good buy for carpeted townhouse? My current bobsweep model doesn't have enough suction power and leaves debris at places. I don't need the mop feature.

I have the Roborock Q5 max+. I also wanted no mop. Couldn't be happier. It does great on carpet and hardwood. Self emptying works great too. Refurbished on eBay right now id only $224 with a 2 year warranty. Mine arrived like new. I don't know for sure but it did not seem refurbished in any way. Still had plastic on it everywhere.

2

HilariousCaribou423

Pro

Aug 29, 2025 4:33 PM

373 Comments

Joined Dec 2020

HilariousCaribou423

Pro

Aug 29, 2025 4:33 PM

373 Comments

Quote from PoorFatKid

:

I have the Roborock Q5 max+. I also wanted no mop. Couldn't be happier. It does great on carpet and hardwood. Self emptying works great too. Refurbished on eBay right now id only $224 with a 2 year warranty. Mine arrived like new. I don't know for sure but it did not seem refurbished in any way. Still had plastic on it everywhere.

The only issue with ebay Allstate warranty is, if the total repair cost is more than the cost of the product, then Allstate closes the warranty. I had bought Dyson V11 vacuum with 3-year warranty but 2 warranty claims within 2 years (change of roller head, tube and battery) and then they closed my warranty silently.

2

bubrub

Sep 3, 2025 12:22 AM

234 Comments

Joined Nov 2011

bubrubSep 3, 2025 12:22 AM

234 Comments

Quote from eoniverse1

:

Ever deal with (not just) Roborock's customer service for repairs/returns? While the prices may be better at Roborock, I would consider that purchasing through Amazon gives you an additional layer of customer service to reply on if the model you get has challenges. No guarantee that the model you want goes on sale at Amazon, but I'd wait for Prime or BF or whatever through Amazon before buying directly from Roborock. TU OP

I have dealt with Roborock on this robot twice. First time it was within the 30 day return and they replaced it. Six month later the mop had an issue and they paid for shipping and repaired it without issue. It hasn't had any issues since. I did get the replacement warranty from Amazon when I bought it.

1

siulam

Sep 3, 2025 2:25 AM

820 Comments

Joined Aug 2008

siulamSep 3, 2025 2:25 AM

820 Comments

was able to get 10% military discount from roborock website,S8 Max Ultra at $675!

2

Wanderer8

Sep 3, 2025 2:35 AM

439 Comments

Joined Nov 2010

Wanderer8Sep 3, 2025 2:35 AM

439 Comments

I had a problem with Roborock where that center wheel broke, looked like it was screwed too tight and plastic broke.
machine was still under warranty but Roborock refused to fix it stating it was a consumable part like their bags…
I found a replacement that cost 99 cents on aliexpress and no shipping…
I wasn't impressed with their customer service

1

TealStep604

Sep 3, 2025 3:01 AM

57 Comments

Joined Jul 2025

TealStep604Sep 3, 2025 3:01 AM

57 Comments

Quote from PoorFatKid

:

I have the Roborock Q5 max+. I also wanted no mop. Couldn't be happier. It does great on carpet and hardwood. Self emptying works great too. Refurbished on eBay right now id only $224 with a 2 year warranty. Mine arrived like new. I don't know for sure but it did not seem refurbished in any way. Still had plastic on it everywhere.

I think the Q8 max is $179 now on Amazon and that's the better version of the q5 pro, just remove the "mop" head

ScarletApparel7758

Sep 3, 2025 7:40 AM

6 Comments

Joined Mar 2020

ScarletApparel7758Sep 3, 2025 7:40 AM

6 Comments

I bought the roborock q revo 18 months ago. The first one has arrived and had to be replaced immediately. Their warranty is only 1 year. Sure enough 4 weeks ago it started to have cliff sensor errors and became inoperable. Contacted support. I'm pretty sure it's Ai because they don't provide any name on email replies. They admitted it would require repairs ($160) or replacement. Because it's beyond their short warranty they offered nothing. This is a $674 premium appliance and they don't stand behind their products. Avoid unless you want to have to buy a new one every 1.5 years.

1

KlutzyPuppet

Sep 3, 2025 8:55 PM

75 Comments

Joined Apr 2014

KlutzyPuppetSep 3, 2025 8:55 PM

75 Comments

Quote from bubrub

:

Quote from eoniverse1

:
Ever deal with (not just) Roborock's customer service for repairs/returns? While the prices may be better at Roborock, I would consider that purchasing through Amazon gives you an additional layer of customer service to reply on if the model you get has challenges. No guarantee that the model you want goes on sale at Amazon, but I'd wait for Prime or BF or whatever through Amazon before buying directly from Roborock. TU OP
I have dealt with Roborock on this robot twice. First time it was within the 30 day return and they replaced it. Six month later the mop had an issue and they paid for shipping and repaired it without issue. It hasn't had any issues since. I did get the replacement warranty from Amazon when I bought it.

I wish I could say I had a good experience like you. 7 months after purchase, the vacuum crapped out a sensor error code on my phone before immediately suiciding down a flight of stairs. Roborock gave me the run around and refused to acknowledge any fault (I bought from their site). I complained multiple times, but all they'd offer me is a worthless coupon code for a future purchase. Great vacuums, trash service/warranty.

PoorFatKid

Sep 3, 2025 10:31 PM

2.8K Comments

Joined Dec 2017

PoorFatKidSep 3, 2025 10:31 PM

2.8K Comments

Quote from TealStep604

:

I think the Q8 max is $179 now on Amazon and that's the better version of the q5 pro, just remove the "mop" head

Once you go self dumping you never go back.

1

apurvab

Sep 4, 2025 1:11 PM

543 Comments

Joined Dec 2003

apurvabSep 4, 2025 1:11 PM

543 Comments

I've gone through 5 generations of robot vacuums. Im currently on my 2nd Roborock vacuum.

in terms of features and the quality of the product, this checks all the boxes, and I'd buy it again.

one thing I would recommend to everyone, is to buy the Asurion extended warranty.

every robot vacuum I've had, fails after about 2 years. Every one.

Starting with my 2nd vacuum, I've been essentially upgrading every 2 years for almost free (cost of the Asurion warranty + general increase in price of the products). totally worth the extra cost.

1

AtTheLeftThere

Sep 4, 2025 3:56 PM

1.3K Comments

Joined Mar 2012

AtTheLeftThereSep 4, 2025 3:56 PM

1.3K Comments

Quote from apurvab

:

I've gone through 5 generations of robot vacuums. Im currently on my 2nd Roborock vacuum.

in terms of features and the quality of the product, this checks all the boxes, and I'd buy it again.

one thing I would recommend to everyone, is to buy the Asurion extended warranty.

every robot vacuum I've had, fails after about 2 years. Every one.

Starting with my 2nd vacuum, I've been essentially upgrading every 2 years for almost free (cost of the Asurion warranty + general increase in price of the products). totally worth the extra cost.

My first robot was garbage. Shark ion from maybe 2017? I bought my dad a Roomba many years ago. Like first gen. Both were trash and more frustrating than helpful. Was about to give up and my friend told me to try a Roborock, and I picked up an S5 at 30% off. It was $400 even then. I love it. It's fantastic. I just bought a Q8 Max recently for $180, and it's even better by far. Robot vacuums are farkin solved now. Time to buy one.

1

yerfdog2314

Sep 4, 2025 4:42 PM

172 Comments

Joined Nov 2015

yerfdog2314Sep 4, 2025 4:42 PM

172 Comments

Quote from PoorFatKid

:

Quote from HilariousCaribou423

:
Any suggestions around which one is a good buy for carpeted townhouse? My current bobsweep model doesn't have enough suction power and leaves debris at places. I don't need the mop feature.
I have the Roborock Q5 max+. I also wanted no mop. Couldn't be happier. It does great on carpet and hardwood. Self emptying works great too. Refurbished on eBay right now id only $224 with a 2 year warranty. Mine arrived like new. I don't know for sure but it did not seem refurbished in any way. Still had plastic on it everywhere.

Amazon has the Q5 Max+ Used-like new for $240. I bought one and it arrived recently. I haven't opened it yet, but from the look of the box, I'd guess it was never opened.

Roborock Robot Vacuums: Q7 L5 Vac & Mop $180, S8 Max Ultra Vac & Mop

$750

$1,300

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