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forum threadserra | Staff posted Sep 05, 2025 05:53 PM
forum threadserra | Staff posted Sep 05, 2025 05:53 PM

Outrigger Hotels & Resort in Hawaii "The Grandparent Guarantee" on 4+ Night Stays Thru May 31, 2026 - Book by December 31, 2026

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For National Grandparents Day (yes, it's a thing) on September 7, OUTRIGGER Resorts & Hotels [outrigger.com] just launched The Grandparent Guarantee [outrigger.com] in Hawaii (Oahu, Maui, Kauai or Kona).

How It Works
  • Book a Stay: Reserve a minimum of four nights in a suite or multi-room accommodation at any OUTRIGGER Resort or Hotel in Hawai'i (O'ahu, Maui, Kaua'i or Hawai'i Island) from September 7, 2025 – December 31, 2025
  • Bring the Little Ones: Eligible stays must include at least two generations, with one grandparent and one grandchild traveling together
  • Travel Window: Valid for stays September 7, 2025 – May 31, 2026, when booked directly at OUTRIGGER.com or by calling 1-866-256-8461
  • The Promise: If the connections between generations aren't meaningfully strengthened, guests may simply call the OUTRIGGER Call Center to be credited for a future stay, subject to applicable terms and conditions

Eligible properties include
  • OUTRIGGER Reef Waikīkī Beach Resort,
  • OUTRIGGER Waikīkī Paradise Hotel,
  • OUTRIGGER Waikīkī Beach Resort,
  • OUTRIGGER Waikīkī Beachcomber Hotel,
  • OUTRIGGER Kā'anapali Beach Resort on Maui,
  • OUTRIGGER Kona Resort & Spa on Hawai'i Island
  • OUTRIGGER Kaua'i Beach Resort & Spa.

Terms:
To be eligible for the Grandparent Guarantee, travelers must book and stay a minimum four-night stay in a suite or multi-room accommodation at any OUTRIGGER Resort or Hotel in Hawai'i (O'ahu, Maui, Kaua'i Hawai'i Island). Bookings must be made directly through OUTRIGGER.com or by calling 1-866-256-8461 in the booking window of September 7, 2025 through December 31, 2025, for stays from September 7, 2025 to May 31, 2026. Qualifying parties must include at least two generations, with a minimum of one grandparent and one grandchild traveling together.
Following the qualifying stay, if guests feel that the Grandparent Guarantee has not been met – meaning connections across generations were not meaningfully strengthened – they must contact an OUTRIGGER representative at 1-866-256-8461 no later than June 1, 2026 to request a return-stay credit. The guest will be credited for the same property, same room category, and no more than the original number of nights stayed, up to a maximum of four (4) nights. Blackout dates may apply. Redemption of the credit must be used for stays completed by May 31, 2027.
The credit applies to the room rate only; all other costs – including airfare, ground transportation, taxes, fees, resort charges, incidentals and any additional expenses – remain the responsibility of the guest. This limited-time offer may only be redeemed once per qualifying booking. For more information and qualifying criteria, visit www.outrigger.com/grandparentguarantee.


Want to see more travel deals? Click here or here. Disclaimer: List price is an estimate and subject to fluctuate based on air carrier/hotel location, flight times/season or travel dates.


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Deal Details
Community Notes
About the Poster
For National Grandparents Day (yes, it's a thing) on September 7, OUTRIGGER Resorts & Hotels [outrigger.com] just launched The Grandparent Guarantee [outrigger.com] in Hawaii (Oahu, Maui, Kauai or Kona).

How It Works
  • Book a Stay: Reserve a minimum of four nights in a suite or multi-room accommodation at any OUTRIGGER Resort or Hotel in Hawai'i (O'ahu, Maui, Kaua'i or Hawai'i Island) from September 7, 2025 – December 31, 2025
  • Bring the Little Ones: Eligible stays must include at least two generations, with one grandparent and one grandchild traveling together
  • Travel Window: Valid for stays September 7, 2025 – May 31, 2026, when booked directly at OUTRIGGER.com or by calling 1-866-256-8461
  • The Promise: If the connections between generations aren't meaningfully strengthened, guests may simply call the OUTRIGGER Call Center to be credited for a future stay, subject to applicable terms and conditions

Eligible properties include
  • OUTRIGGER Reef Waikīkī Beach Resort,
  • OUTRIGGER Waikīkī Paradise Hotel,
  • OUTRIGGER Waikīkī Beach Resort,
  • OUTRIGGER Waikīkī Beachcomber Hotel,
  • OUTRIGGER Kā'anapali Beach Resort on Maui,
  • OUTRIGGER Kona Resort & Spa on Hawai'i Island
  • OUTRIGGER Kaua'i Beach Resort & Spa.

Terms:
To be eligible for the Grandparent Guarantee, travelers must book and stay a minimum four-night stay in a suite or multi-room accommodation at any OUTRIGGER Resort or Hotel in Hawai'i (O'ahu, Maui, Kaua'i Hawai'i Island). Bookings must be made directly through OUTRIGGER.com or by calling 1-866-256-8461 in the booking window of September 7, 2025 through December 31, 2025, for stays from September 7, 2025 to May 31, 2026. Qualifying parties must include at least two generations, with a minimum of one grandparent and one grandchild traveling together.
Following the qualifying stay, if guests feel that the Grandparent Guarantee has not been met – meaning connections across generations were not meaningfully strengthened – they must contact an OUTRIGGER representative at 1-866-256-8461 no later than June 1, 2026 to request a return-stay credit. The guest will be credited for the same property, same room category, and no more than the original number of nights stayed, up to a maximum of four (4) nights. Blackout dates may apply. Redemption of the credit must be used for stays completed by May 31, 2027.
The credit applies to the room rate only; all other costs – including airfare, ground transportation, taxes, fees, resort charges, incidentals and any additional expenses – remain the responsibility of the guest. This limited-time offer may only be redeemed once per qualifying booking. For more information and qualifying criteria, visit www.outrigger.com/grandparentguarantee.


Want to see more travel deals? Click here or here. Disclaimer: List price is an estimate and subject to fluctuate based on air carrier/hotel location, flight times/season or travel dates.


.

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Sep 05, 2025 06:17 PM
2,404 Posts
Joined Nov 2008
Lisa123Sep 05, 2025 06:17 PM
2,404 Posts
What a strange promotion. We often travel as multiple generations - my parents, my partner and I, and my kids - but what is the standard for a relationship being "meaningfully strengthened"? Any time spent together, whether on a beautiful island or over a cheap Sunday family dinner - strengthens a relationship. What would the customer service rep ask exactly to determine if you were due a credit? I like the Outrigger resorts, but this is a strange promotion. The only person I can see it being useful to is the person who feels no remorse in claiming the credit no matter how the vacation goes.

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