If you qualify for this promotion, remember you cannot cancel any lines for 1 year otherwise your free line becomes a paid line.
Read people's experiences from the free line deal in March.
https://slickdeals.net/f/18176173-ymmv-t-mobile-free-line-when-you-byod
expiredouloat posted Sep 22, 2025 05:32 PM
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expiredouloat posted Sep 22, 2025 05:32 PM
T-Mobile Free New Line
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Edit: I didn't receive any email nor was able to locate the ad in T-life app, but I called (833) 579-2247 and asked the rep if my account qualifies. The rep confirmed that it does and they charged $10 activation fee and now the physical SIM is on its way to me. They didn't ask for an IMEI or anything, they only needed my billing and shipping info.
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Called back 30 mins later about the promo and was told my plan is not eligible. So weird.
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If you have reached the limit and want to safely change your plan's SOC, you need to research the next tier SOCs (there will be multiple) for your plan. Pick one and then tell CS to change the SOC to the specific SOC of your choice.
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