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UberEats did not honor applied promotion

32 10 September 26, 2025 at 05:05 PM in Services
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Caution: They did not honor promotion I applied to cart upon checked out. When I contacted customer service they said they cannot help me unless I provide a screenshot of the one time use promotion code I applied. This is not trivial since it was a 40% off offer (max $25) for which I should have a $25 discount. Had I known this could happen, I would have captured a screenshot of my cart and promotion code.
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ite53
Joined Apr 2017 L2: Beginner
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Joined Mar 2005
L9: Master
> bubble2 4,587 Posts
627 Reputation
thegman230
09-26-2025 at 07:03 PM.
09-26-2025 at 07:03 PM.
They do this scam all the time and they will not help and do not care. Scumbags
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Joined Aug 2014
L6: Expert
> bubble2 1,350 Posts
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therealslickshady
09-27-2025 at 11:55 PM.
09-27-2025 at 11:55 PM.
Oh this happened to me before too. I even screenshotted my order from Wegmans for $60 after the 40% off and then I was charged $100 afterwards. Customer service ignored me and closed chat on me when I asked for adjustment. Doordash and uber eats both pull this crap now so I always screenshot order checkout and dispute with credit card company nowadays
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Joined Feb 2011
L10: Grand Master
> bubble2 10,791 Posts
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shopperuvdealz
09-29-2025 at 12:32 PM.
09-29-2025 at 12:32 PM.
Thanks for the heads up. They have been offering us 50% off for a long time so I won't even bother with it now.
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Joined Feb 2011
L10: Grand Master
> bubble2 10,791 Posts
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shopperuvdealz
Yesterday at 10:48 AM.
Yesterday at 10:48 AM.
After I trashed all their 50% off emails now they are trying to get me with 70% off. Not worth the chance off getting scammed.
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