This very popular front-page deal is still available
Helium Mobile has
Helium Mobile Zero Plan with 100 Minutes Talk, 300 Texts & 3GB of Data per Month for
Free when you
Bring Your Own Device and
follow the steps below.
Thanks to Deal Hunter
TattyBear for sharing this deal.
Steps:
- An unlocked compatible device is required.
- (Any unlocked phone or tablet that complies with FCC regulations and is certified for use on our network will work. We support most devices with iOS 15+ and Android 11+, as long as they're unlocked)
- Download the Helium Mobile app (Android/ iOS)
- Proceed through the setup process by proving the following details:
- Valid email address
- Your name, home address and date of birth
- Complete the identity security check using a valid government-issued ID (i.e. a driver's license) and taking a 'selfie' photo if required.
- No credit card or other payment info is required for this free plan.
- You may select eSIM or physical SIM card activation (SIM card ships free).
- Your monthly Zero Plan w/ 100 talk minutes, 300 texts and 3GB of data will be Free.
Plan Features (per month):
- 100 minutes talk
- 300 texts
- 3GB of high-speed data (4G LTE/5G)
- Note: hotspot data is not available on the free Zero plan.
- No credit card needed
- You may port your existing number to Helium Mobile if desired
- Earn Rewards with Cloud Points
- Redeem points for gift cards to travel, dining, and other experiences.
- Helium Mobile operates on the T-Mobile network
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Top Comments
I bring this up because some of us would be on this plan only for a backup phone not normally used (like me).
So here is my first month of experiencing this new requirement.
The first couple of months on the plan I've had the phone not using it at all with location services on.
Once I started with this new twist I have no idea how but with virtually no use my data usage in the app states I've used 2.3GB out of 3. But I cannot get data to work now. I contacted them and they claim I ran out of data. But the meter has said 2.3GB usage for 2 weeks. It never updated higher and I do not use the phone. Plus I keep wifi on except for the first day, in order to use some data for only a few minutes.
So something is not jiving. They claim the stats may not be up to date, but they def should have been reflected properly by now (I would expect). Since I have no prior data usage, maybe they just have a bad tracking system...
Meanwhile they sent me 2 emails warning me no data was used and I needed to use data or I would lose the plan. When I inquired about these warnings each time, they claimed they were just sent in error the first time and they not only claimed the same thing the second time, but they also said they sent the same warning to everyone on the zero plan in error.
I find that very hard to believe.
So time will tell whether my data works properly or at all in my next cycle (when I should be replenished to 3GB available again). Or if my account gets canceled due to not using data, even though the CSR said I used all of my 3GB.
With the way things went this month, I feel like anything could happen, including losing my account and having to start all over with a new number.
If anyone has had weird stuff happening like this (under the new data usage requirement) please chime in.
From heliummobile.statuspage.io
Update - We are continuing to work on a fix for this issue.
Oct 23, 2025 - 15:29 PDT
Identified - Physical SIM cards are temporarily unavailable to order for Zero Plan activations. eSIMs are still available for all subscribers. Paid plan orders are not affected.
We are working to restock availability as soon as possible.
Oct 23, 2025 - 12:49 PDT
Tuesday Nov. 11 UPDATE: At about 6:00pm ET Helium sent me an email stating, "Incident Resolved...Physical SIM cards are now available again. Thank you for your patience." My wife ordered a SIM and received confirmation number/email.
239 Comments
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don't know how it works now, but the ID verify system rejected me and CS had to add me in manually.
Guess i try to sign up again in a few weeks?
CS says not possible. Need a helium sim. Currently not available for Zero plan. I guess no option to buy locally or on Amazon or CS would've mentioned it.
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When i picked eSIM only asked for name, DOB, address. No selfie or ID pic needed for me. When i chose pSIM option, then i had to do selfie and pic of ID. Now that i want this service on a separate phone, will probably need to get verified by sending a selfie and pic of ID because i want to switch to pSIM.
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