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So, I ordered this, received confirmation, credit card was charged. (and successfully used the 25SOPDEC10 code as well) Then went in to check the order status 2 days later, for shipment, and it had been "cancelled." (No email from Samsung re cancellation.) Contacted customer service, and they said that my credit card was declined, but I checked with CC company, and no such declination. Contacted Samsung Customer Service again, and they said it was cancelled due to a 'pricing error', and I can reorder. And they sent me an email stating code 25SOPDEC10 was re-activated and good through 01/01/26"
But now, the military discount is only $700 (vice $811), and then said that the code had expired (after literally sending me an email that said it was good until 01JAN26. Ughh
So, a higher overall price and won't honor their own discount code email.
Shady business practices.
Ughh.
edit. Happy for the discount in the first place. Just seemed a little shady to cancel an order and upping the price after the fact. I guess they received too many discounted orders.
Just got an email that my order was cancelled. Reason, price error. Coupon doesnt work now and it's more expensive
Sorry to hear. I'm in the same boat (see below). Again, some very shady business practices. They listed their price, we ordered at that price, and now there is an issue?!?!!?
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But now, the military discount is only $700 (vice $811), and then said that the code had expired (after literally sending me an email that said it was good until 01JAN26. Ughh
So, a higher overall price and won't honor their own discount code email.
Shady business practices.
Ughh.
edit. Happy for the discount in the first place. Just seemed a little shady to cancel an order and upping the price after the fact. I guess they received too many discounted orders.
Leave a Comment