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Community Notes
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The WH-1000XM5 stands out for strong noise canceling and very good sound in a lightweight, soft-cushioned design. The cabin noise test is dramatic, and the headphones feel light on the head. Comfort is less consistent because the cups are shallow and the thinner band can cause pain during longer sessions. The hinge design is the biggest concern, with repeated breakage and warranty headaches reported. On Windows PCs, handsfree telephony may need to be disabled to avoid terrible audio, making this a capable but fragile-feeling pick.
jet travelers who want strong noise canceling because the noise cancelling was described as excellent on a jet, making cabin noise much less noticeable.
people who prioritize lightweight comfort for everyday listening because one commenter said they're the lightest headphones they've owned and the ear cushions are very soft.
buyers who already know they prefer an over-ear fit because one commenter said XM4s fit over their ears better than XM5s after trying both (so this deal is best for people who don't have that fit issue).
buyers who are worried about hinge durability because multiple commenters warned the XM5 hinge design is prone to breaking regardless of new/used/remanufactured condition, and that it's "not a matter of if" but "when."
people who plan to use them for long sessions because the thinner/shallow cup design was reported to cause frequent adjusting and even piercing pain after a few hours for one commenter, who returned them.
Windows PC users who want reliable mic/audio over Bluetooth without extra settings because one commenter said you have to disable handsfree telephony or the audio sounds like "complete trash."
buyers purchasing from eBay or non-official channels who rely on warranty coverage because one commenter claimed Sony limits warranty access to official retailers and may deny warranty for an eBay sale.
people who want a set-and-forget headset for gym/sweat-heavy use because commenters cited moisture/sweat-related crackling/thud issues on earlier models and warned that build/hinge problems can still happen even with light usage.
They can feel less comfortable than the XM4 because the cups are shallow and the headband is thin, which can cause frequent adjusting or even piercing pain after a few hours. The ear cushions are very soft and the headphones are very light, but the fit may still be better on the XM4 for some ears.
Yes. The hinge design is repeatedly reported as a weak point and can crack or break even with light use, including on new, used, or remanufactured units. Some buyers have gone through multiple pairs, so the main risk with this model is long-term durability rather than sound quality.
If hinge durability matters most, waiting for the XM6 is the safer Sony choice because the XM5 hinge is the recurring complaint. The XM4 is also suggested as a better comfort tradeoff if you want to save money and can accept slightly weaker noise canceling.
Yes, the noise canceling is strong enough to make a jet cabin feel dramatically quieter when you take them off. The ANC is clearly noticeable, though one comparison says the jump over a cheap $30 pair is not huge.
They can sound very bad on Windows unless handsfree telephony is disabled. Turning that setting off is the practical fix for getting normal audio quality on a PC.
I got these from the amazon resale deal last month. The noise cancelling is excellent on a jet. When you take the headphones off you realize how loud it is inside the cabin. Comfort isn't the best due to the shallow cups. You may find yourself adjusting them often. That's the only problem I have with them, but it's tolerable. So far so good with the hinges.
With the 2 year warranty would you say it would be worth getting?
Personally no, I had warranty on mine and even with that they still broke again after exchange with no coverage after the first claim. So it's not a matter of if it will break, but a matter of when it will break/break again. Headset is absolutely amazing sound quality, but the hinge is the absolute Achilles heel to it. It would be better if with saving for XM6 that improved the hinge design or just going with XM4 which while slightly less sound quality (particularly with noise cancellation) I think the design just makes that trade off worth it. Also as someone else mentioned, they're rather uncomfortable due long use due to a thin band vs XM4. I use a pad cover on mine to make it more comfortable for longer.
Just got the XM6's for $260. But I keep hearing there's basically no difference besides the new hinge and foldable. Any thoughts on maybe getting these for $60 cheaper?
Used XM4s for 4 years before grabbing these open-box. Everything is excellent except the thinner band causes piercing pain after a few hours. I honestly thought I was having migraines. Back to my XM4s until I see a decent deal on XM6.
Just got the XM6's for $260. But I keep hearing there's basically no difference besides the new hinge and foldable. Any thoughts on maybe getting these for $60 cheaper?
How? could you please share the deal?
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Community Reviews
The WH-1000XM5 stands out for strong noise canceling and very good sound in a lightweight, soft-cushioned design. The cabin noise test is dramatic, and the headphones feel light on the head. Comfort is less consistent because the cups are shallow and the thinner band can cause pain during longer sessions. The hinge design is the biggest concern, with repeated breakage and warranty headaches reported. On Windows PCs, handsfree telephony may need to be disabled to avoid terrible audio, making this a capable but fragile-feeling pick.
The noise cancelling performs very well on a jet, making cabin noise feel less overwhelming.
The ear cushions feel very soft, which can help with comfort during listening sessions.
The headphones can feel light to wear, which may reduce fatigue during longer use.
On Windows PCs, disabling handsfree telephony can restore much better audio quality.
The hinge design can be prone to breaking, even when the headphones are new, used, or remanufactured.
Warranty coverage may be limited for eBay purchases, and Sony may deny warranty access.
The thinner headband can cause piercing pain after a few hours, leading to a return to XM4.
On Windows PCs, handsfree telephony can make audio sound very poor unless it is disabled.
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this ebay seller can claim to be a sony reseller but bottom line is sony only allows warranty access from a few official retailers.
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https://slickdeals.net/f/18836647-used-like-new-sony-wh-1000xm6-250
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