Even better: use promo code GIFT100 to get a $100 gift card -----------
THIS INFO ABOUT 1.2TB DATA CAPS IS OUTDATED AND AS OF 2025 NO LONGER APPLIES TO NEW PLANS
All new plans come with unlimited data regardless of region You can remove the mobile line during checkout, but cannot remove peacock.
Existing customers can sign up for this as well. Instructions: Don't log in initially, then look up your address, then choose add another account. Then continue towards the end and on the screen where it has you sign up for an account, choose login instead. You can complete the order now. Afterward, make sure you cancel your old account, and return equipment. Otherwise you'll be billed for two accounts concurrently.
Existing user and want this deal see MORE instructions here: https://slickdeals.net/forums/showpost.php?p=
Existing user can setup a new line to existing address by logging off, selecting plan, inputing address, and selecting "No, I want to create my own additional account at this address", proceed with further steps, then using phone number linked to current account to prompt login to existing profile. At this point you should be able to pay for service and it should generate a new line of internet to your existing address, which also automates a termination of old account 2 weeks from date of sign up.
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This is not fiber internet! Same old coax. Very asymmetric connection with 1gbps down but only 40mbps up
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Xfinity Internet is powered by fiber and connected to premises by coaxial cable
One drawback to this is upload and download speeds are not symmetric - the headline advertised speed is the download speed, but upload speeds are typically significantly lower. For example, looking at the Broadband Facts of the 1 Gig plan in my area, they specify typical download speed at 1170 mbps and typical upload speed at 117 mbps. In the past in different areas, I've seen advertised typical upload speeds as low as 20-40 mbps.
That may be perfectly fine for many people, in which case this is a good deal. But make sure to take a look at the upload speed for your area and confirm that it's fast enough for your needs.
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Last time, I got a call from them in a day or so and this was completed while I was on phone with them(they will ask to restart modem etc). This time I waited for 5 days and nothing. Glad I did live chat and human agent helped activate new equipment and cancelled old line. Was not sure if the new account billing starts from your order date or activation date!
And as people mentioned, once you activate your new plan (like activate your own existing modem to the new plan or get the modem from Xfinity store and activate it), then they will automatically cancel your old plan. Assuming you don't have any outstanding issue like need to return rental modem, etc(?)
And there is a good chance Xfinity will cancel the old internet account automatically without contacting you since both Xfinity account is associated to you and your same Xfinity ID and the system know there should ONLY be one internet account per address(?)
Now, if the new and old internet account is associated with different Xfinity ID (especially both Xfinity ID has different name, email address, etc), then Xfinity will probably contact the old Xfinity ID owner to confirm about canceling the old plan(?)
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