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THIS INFO ABOUT 1.2TB DATA CAPS IS OUTDATED AND AS OF 2025 NO LONGER APPLIES TO NEW PLANS
All new plans come with unlimited data regardless of region
You can remove the mobile line during checkout, but cannot remove peacock.
Existing customers can sign up for this as well. Instructions:
Don't log in initially, then look up your address, then choose add another account. Then continue towards the end and on the screen where it has you sign up for an account, choose login instead. You can complete the order now. Afterward, make sure you cancel your old account, and return equipment. Otherwise you'll be billed for two accounts concurrently.
Existing user and want this deal see MORE instructions here:
https://slickdeals.net/forums/showpost.php?p=
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Xfinity Internet is powered by fiber and connected to premises by coaxial cable
One drawback to this is upload and download speeds are not symmetric - the headline advertised speed is the download speed, but upload speeds are typically significantly lower. For example, looking at the Broadband Facts of the 1 Gig plan in my area, they specify typical download speed at 1170 mbps and typical upload speed at 117 mbps. In the past in different areas, I've seen advertised typical upload speeds as low as 20-40 mbps.
That may be perfectly fine for many people, in which case this is a good deal. But make sure to take a look at the upload speed for your area and confirm that it's fast enough for your needs.
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said - its only for new customers
So you had to get a new modem?
I wasn't even disconnected from the router which usually happens when they apply a new plan with different speeds, but I suppose that didn't happen since I already had the 1GB speed plan.
It took a while because the rep stated he had to refresh their system. I would suggest you call during business hours and not on the weekends. Good luck.
OP thumbs up & repped.
If you purchase the bundle deal today can you start the internet, but delay the activation of the phone line until later? I have 2 months left on my current phone plan and want to keep that number and transfer to xfinity?
Anyone see good deals for phones from xfinity? Can we do promos for phones with this deal?
I should really just call them or go to the store but it's so painful…
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What exactly is a self install kit when not taking their equipment?
Also got a disconnect email to my email for disconnection of service. Which I didn't ask for. And had no date.
So what's next? Do I make a move?
Their bill statements say "You have 120 days from the date of this bill to dispute any charges included on this bill.". So make sure you keep an eye on your payment methods, as I caught it right before the deadline to dispute.
I assume one shouln't cancel the existing plan before you receive the equipmet and set it up? Otherwise you'll just lose service right away and wont be able to set up the new one without the hardware
Even though I cancelled my (1) gig account around two months ago when I log with my old credentials I do see the $50 (5) year (1) gig price lock deal. Kind of a pain but I guess the only option is for me to order service under my name for the $50 deal and get a new XB8 and then we cancel the $65 deal under the wife's name and return that XB8. Kind of a pain but not too bad - that $15 per month difference is like $900 over (5) years and I have better things to do with $900 than give it to Xfinity.
I do see that some folks were able to log in towards the end of the ordering process with their existing account and get the deal but then a lot of times it sounds like that creates two accounts in the same name at that address and we would most likely have to return the current XB8 and pick up a new one under that scenerio as well.
I assume it's possible to cancel our existing service at the local Xfinity store while I am picking up the new XB8 correct?
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Even though I cancelled my (1) gig account around two months ago when I log with my old credentials I do see the $50 (5) year (1) gig price lock deal. Kind of a pain but I guess the only option is for me to order service under my name for the $50 deal and get a new XB8 and then we cancel the $65 deal under the wife's name and return that XB8. Kind of a pain but not too bad - that $15 per month difference is like $900 over (5) years and I have better things to do with $900 than give it to Xfinity.
I do see that some folks were able to log in towards the end of the ordering process with their existing account and get the deal but then a lot of times it sounds like that creates two accounts in the same name at that address and we would most likely have to return the current XB8 and pick up a new one under that scenerio as well.
I assume it's possible to cancel our existing service at the local Xfinity store while I am picking up the new XB8 correct?
The customer retention route might be worth a shot. Call and tell them you want to cancel. It's a phone call that might save you some time and hassle
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