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THIS INFO ABOUT 1.2TB DATA CAPS IS OUTDATED AND AS OF 2025 NO LONGER APPLIES TO NEW PLANS
All new plans come with unlimited data regardless of region
You can remove the mobile line during checkout, but cannot remove peacock.
Existing customers can sign up for this as well. Instructions:
Don't log in initially, then look up your address, then choose add another account. Then continue towards the end and on the screen where it has you sign up for an account, choose login instead. You can complete the order now. Afterward, make sure you cancel your old account, and return equipment. Otherwise you'll be billed for two accounts concurrently.
Existing user and want this deal see MORE instructions here:
https://slickdeals.net/forums/showpost.php?p=
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Xfinity Internet is powered by fiber and connected to premises by coaxial cable
One drawback to this is upload and download speeds are not symmetric - the headline advertised speed is the download speed, but upload speeds are typically significantly lower. For example, looking at the Broadband Facts of the 1 Gig plan in my area, they specify typical download speed at 1170 mbps and typical upload speed at 117 mbps. In the past in different areas, I've seen advertised typical upload speeds as low as 20-40 mbps.
That may be perfectly fine for many people, in which case this is a good deal. But make sure to take a look at the upload speed for your area and confirm that it's fast enough for your needs.
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Does it automatically get closed? Do we need to call and cancel it ourselves?
Just tried sign up the New customers 1Gig Internet plan on the website linked and able to get this plan for existing user AS LONG AS you don't login to your existing account INCLUDE DO NOT click on any login link (with email/password) during checkout.
One easy way is use Incognito/private windows of browser to signup for the plan.
- After you type in your address and see this new internet plan (1 Gig internet for $50), continue checkout following new account steps. (Again, DO NOT LOG IN)
- And when need to type in your info, just type the same info as your existing account like email, name, phone number, etc during checkout AND DO NOT login to your account using login link with email/password at all.
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If you click on the confirmation email to check your account, you will see TWO Xfinity internet accounts associate with the same email login account.
After logout of the account on the website and the App, then try log back in again, when try to manage your internet plan, you can see a new option which you can select either your old internet plan or new internet plan. Select the newer Xfinity internet account to activate it and verify the internet account detail.
I ended up seeing 2 accounts, old and new, when logging back in.
I ended up seeing 2 accounts, old and new, when logging back in.
But for sure, I assume we can't login during the beginning of checkout process which may cause issue during checkout. Like some people get into checkout web page hanging issue (or cannot go to NEXT step of checkout) if login too early.
Does it automatically get closed? Do we need to call and cancel it ourselves?
I am going to call them up later today and close the old account to minimize double payments (though pro-rated)!
Few years back when I did this same multi-account trick, Xfinity customer service had called me to confirm cancelation of old account. They verified some personal info and then only closed old account. Guess they need some verification before closing the account!
But for sure, I assume we can't login during the beginning of checkout process which may cause issue during checkout. Like some people get into checkout web page hanging issue (or cannot go to NEXT step of checkout) if login too early.
As noted earlier in this post, logging in during the checkout process instead of re-typing email and contact info will net the same result. It did for me and for others.
I ended up seeing 2 accounts, old and new, when logging back in.
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If it show $60 a month, you are not doing it correctly since the price show should be the price you pay AFTER all the discount applied. You may want to chat with the rep to cancel the $60 a month plan unless you want to keep it and don't want to $50 1Gig (5-year price lock) plan.
Have you checkout using the steps mentioned which logout of your account or use Incognito/private windows of browser to signup for the plan.
And during the WHOLE checkout process NEVER login using your userid/password. When need to type in your info, just type the same info as your existing account like email, name, phone number, etc AND AGAIN during checkout DO NOT login to your account using login link with email/password at all.
Since once you do the "normal" login using email/password that associate with existing internet account, you won't be able to get the new customer price anymore and that plan won't show up once you login using email/password.
What you mentioned earlier is you just saw $60 price which I assume it means when adding the plan to cart and during checkout, that's the only price you saw. And then you mention you "assume" it will subtract $10 for auto-pay with checking which I assume that means the $50 (after discount price) or $10 paperless bill/autopay never show up anywhere when adding the plan to cart, during checkout, nor in the "Internet & Mobile facts" page. But looks like there is a misunderstand(or incomplete information) of what you said and what you saw during the whole process.
Just tried sign up the New customers 1Gig Internet plan on the website linked and able to get this plan for existing user AS LONG AS you don't login to your account INCLUDE DO NOT click on any login link (with email/password) during checkout.
One easy way is use Incognito/private windows of browser to signup for the plan.
- After you type in your address and see this new internet plan (1 Gig internet for $50), continue checkout following new account steps.
- And when need to type in your info, just type the same info as your existing account like email, name, phone number, etc during checkout BUT DO NOT login to your account using login link with email/password at all.
- Eventually, because you type in the same email and phone number, etc, as existing account, it will ask to verify your account by either verify using the Xfinity App or send text message to your phone number, etc.
- And once you verify your info using something like text message, it will have access to your payment information in your existing account and let you continue and complete the check out (using the same payment info like Checking account/credit card saved in your existing email/user account).
May be other people can verify if checkout like this will actually works?
I think if you click on the confirmation email to check your account, you will see TWO Xfinity internet accounts associate with the same email login account.
After logout of the account on the website and the App, then try log back in again, when try to manage your internet plan, you can now select the newer Xfinity internet account to activate it and verify the internet account detail.
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Anyway, for existing customer that create a new Xfinity account and sign up for this 1Gig plan.
After activated the new 1Gig plan with the same bring-your-own modem from previous account/plan (confirm the download speed has increased with speedtest), will the old plan automatically cancel or need to contact support (with chat) to do something with the old plan/account?
Does it automatically get closed? Do we need to call and cancel it ourselves?
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