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popularneomatrixviper posted Today 02:21 PM
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Item 1 of 2
popularneomatrixviper posted Today 02:21 PM

Eddie Bauer Extra 50% off Clearance

Eddie Bauer
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women's

https://www.eddiebauer.com/c/2009...alId=VDPFa

Men's

https://www.eddiebauer.com/c/2000...alId=VDPFa
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About the Poster
women's

https://www.eddiebauer.com/c/2009...alId=VDPFa

Men's

https://www.eddiebauer.com/c/2000...alId=VDPFa

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Pro
Today 03:06 PM
3,817 Posts
Joined Sep 2011
JESSE_VENTURA
Pro
Today 03:06 PM
3,817 Posts
No Free Shipping
Today 03:48 PM
57 Posts
Joined Jun 2017
MijamdealsToday 03:48 PM
57 Posts
FYI - I bought an Eddie Bauer backpack over a decade ago specifically because they were offering a lifetime warranty. I replaced it once about 5 years after that, no problem, but then just the other day tried to replace it again after the strap began to tear off, and discovered Eddie Bauer phased out the lifetime warranty in recent years. Citing new ownership, the clerk refused to honor the lifetime warranty I bought the backpack under. Given they no longer have or honor the lifetime warranty, I see no reason to ever buy their products again. Buyer beware, I suppose.
Today 04:01 PM
2 Posts
Joined Jul 2018
KoTutpiToday 04:01 PM
2 Posts
Quote from Mijamdeals :
FYI - I bought an Eddie Bauer backpack over a decade ago specifically because they were offering a lifetime warranty. I replaced it once about 5 years after that, no problem, but then just the other day tried to replace it again after the strap began to tear off, and discovered Eddie Bauer phased out the lifetime warranty in recent years. Citing new ownership, the clerk refused to honor the lifetime warranty I bought the backpack under. Given they no longer have or honor the lifetime warranty, I see no reason to ever buy their products again. Buyer beware, I suppose.
I was told by their customer service that return, exchange and warranty are now only covered for 60 days from the purchase date. The new owner is JCPenny. Feels like the good days of product quality, reasonable prices and warranty are behind us for Eddie Bauer.
Today 04:07 PM
19 Posts
Joined Feb 2023
Gully_FoyleToday 04:07 PM
19 Posts
Quote from JESSE_VENTURA :
No Free Shipping
Wrong, governor! Shipping is free on orders over $99.99.
3
Today 05:39 PM
6,620 Posts
Joined Jul 2015
vsauceToday 05:39 PM
6,620 Posts
Did they change back to their old logo?
Today 06:02 PM
2,144 Posts
Joined Dec 2018
The-MentalistToday 06:02 PM
2,144 Posts
Quote from Mijamdeals :
FYI - I bought an Eddie Bauer backpack over a decade ago specifically because they were offering a lifetime warranty. I replaced it once about 5 years after that, no problem, but then just the other day tried to replace it again after the strap began to tear off, and discovered Eddie Bauer phased out the lifetime warranty in recent years. Citing new ownership, the clerk refused to honor the lifetime warranty I bought the backpack under. Given they no longer have or honor the lifetime warranty, I see no reason to ever buy their products again. Buyer beware, I suppose.
There's nothing to "beware" of here. Businesses can't survive when people nitpick every little inconvenience and keep demanding more even after being helped once. You already received a free replacement, then broke it again, and now expect another one after decades. How long is that cycle supposed to go on?

If I didn't like a burger yesterday, should I walk into your restaurant today and demand a free one, and repeat tomorrow? It sounds absurd because it is absurd. This kind of behavior is exactly why prices keep rising for everyone and why customer service keeps declining—legitimate customers end up treated like freeloaders and thieves because of situations like this.

I've never once asked for a replacement in my life, not even for electronics under warranty that I didn't bother to check. Meanwhile, some people want free clothes and backpacks forever. That's not fairness—that's exploitation.
3

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