This is so unbelievably cheap and petty of paypal. They somehow screwed up the reward for my final two items. Their system split it up and then only gave me a percent reward for a smaller portion of the split. At first I thought it was an honest mistake but I've been chasing them with calls and messages for 1 month now and they've kept moving me to someone else, promising to fix it and just goes silent. Hilariously pathetic for a huge company like this. The total amounts to like 50 dollars worth. I couldn't even believe it. Every time I talk to a rep, they act like they can't understand what's happening. Sometimes they even try to gaslight me into thinking it's normal. One time i waited like 20mins to talk to someone, then they say they couldn't do anything because they were not the pay later department, they're the regular rewards department. Then I get sent over and the guy tries to send me back to the original one. Then he lied to convince me it's a different one. I got back to that old one and it's a different person, but they say oh we can't do it, you need to email paypal. Then I went through messages and like 3 different person got on the chat and said they'll fix it but just go silent. Then one person say they'll email them and I'll receive an email reply in 7-10 days. What an absolute sh show. Pathetic company.
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The whole $585 purchase was predicated upon getting $117 back. Absolutely disingenuous of PayPal to pull this. And points just disappeared silently. No email, no intimation - nothing!
The whole $585 purchase was predicated upon getting $117 back. Absolutely disingenuous of PayPal to pull this. And points just disappeared silently. No email, no intimation - nothing!
I had planned on calling PayPal customer service this Friday. Then today I got an email from Honey stating they manually added my 8800 reward points to my account, which they did.
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