Joined Sep 2016
L4: Apprentice
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Amazon Prime membership not refunding correct amount when canceled
Yesterday at
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$139.00
$139.00
I canceled my prime membership about 2 weeks ago. I checked my credit card statement and was charged $150 and change. The amount I was refunded was $138 and change. I reached out to Amazon, it took about 10 minutes and they said this was a system error and they were putting in a priority ticket for it since I was refunded the incorrect amount. The amount I was refunded was even less than the pre-tax price, so I'm not sure what's going on A week later.I have yet to be refunded the correct amount
This is my very first post, and just wanted to let people know if they canceled their prime membership recently to check to make sure they got refunded the correct amount because I was shorted over $10 on my refund
https://www.amazon.com/
This is my very first post, and just wanted to let people know if they canceled their prime membership recently to check to make sure they got refunded the correct amount because I was shorted over $10 on my refund
https://www.amazon.com/
About the OP
Don't have Amazon Prime? Students can get a free 6-Month Amazon Prime trial with free 2-day shipping, unlimited video streaming & more.
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4 Comments
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When did you sign up for Prime?
When did you cancel?
Reason: It might be a prorated refund.
It was not even correct pre tax amount for the refund and as I said in the post Amazon admitted this was an error on their systems part for giving an incorrect refund amount
It was not even correct pre tax amount for the refund and as I said in the post Amazon admitted this was an error on their systems part for giving an incorrect refund amount
You need to do a follow-up chat and refer them to the prior chat notes. Report back!