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Does anyone own this ladder? I'm curious what the consensus is on quality
I have the previous version which is pretty much the same but the rock locks used to be more rounded at the top. I liked it a lot, better than the werner I had before it which did not allow you to slide the ladder to click into place. I have not tried the newer rotating little giant locks.
It held up pretty well over 10 years but a tree fell on it so I'm looking for a new one. I just ordered this one from walmart and it arrived horribly damaged by fedex so now I'm deciding if I want to try my luck again. I hate that there's no pickup option.
I have the previous version which is pretty much the same but the rock locks used to be more rounded at the top. I liked it a lot, better than the werner I had before it which did not allow you to slide the ladder to click into place. I have not tried the newer rotating little giant locks.
It held up pretty well over 10 years but a tree fell on it so I'm looking for a new one. I just ordered this one from walmart and it arrived horribly damaged by fedex so now I'm deciding if I want to try my luck again. I hate that there's no pickup option.
Thanks for the insight! Yeah, I'm 100% with you on the issue with shipping. It seems like the way Walmart is packing them is basically wrapping them in plastic, and FedEx/UPS are NOT gentle with anything. Seems like every cardboard box I've received in the past 5 years has arrived with a hole in it.
How did Walmart remedy the situation for you? I hope that they didn't make you bring it back to a local store...that would just be asinine.
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Does anyone own this ladder? I'm curious what the consensus is on quality
I've had a 17' Little giant for over a decade.
The quality is first rate. The only issue is the weight. Even with the wheels, it's not that easy to maneuver. Once it's at the site though, the ladder works great. I've never felt it wasn't safe, and I'm not a small guy.
Would buy again if needed.
How did Walmart remedy the situation for you? I hope that they didn't make you bring it back to a local store...that would just be asinine.
I printed the return label and left it on my porch for fedex to pickup. They grabbed it the next day and now the return status says: We'll credit your original payment method within 3 weeks of the item being picked up.
Picked one up today at my local Walmart that had a in-store pickup option. Ladder was in perfect condition. Bought a 26FT Little Giant and it was just way too heavy so I returned it. Much happier with this size.
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It held up pretty well over 10 years but a tree fell on it so I'm looking for a new one. I just ordered this one from walmart and it arrived horribly damaged by fedex so now I'm deciding if I want to try my luck again. I hate that there's no pickup option.
It held up pretty well over 10 years but a tree fell on it so I'm looking for a new one. I just ordered this one from walmart and it arrived horribly damaged by fedex so now I'm deciding if I want to try my luck again. I hate that there's no pickup option.
How did Walmart remedy the situation for you? I hope that they didn't make you bring it back to a local store...that would just be asinine.
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The quality is first rate. The only issue is the weight. Even with the wheels, it's not that easy to maneuver. Once it's at the site though, the ladder works great. I've never felt it wasn't safe, and I'm not a small guy.
Would buy again if needed.
We'll credit your original payment method within 3 weeks of the item being picked up.
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