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forum threadouloat posted Feb 26, 2026 06:14 PM
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forum threadouloat posted Feb 26, 2026 06:14 PM

Samsung.com: S26 Free with broken trade-in on T-mobile Go5G+ 24 month EIP

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Current T-mobile Go5G+ / Experience More customers ONLY, Samsung is offering up to $1100 trade-in promo for broken, non-functional trade-ins when upgrading and financing through T-mobile on Go5G+ / Experience More. This is a price mistake, since T-mobile has the same promo but requires a good condition trade-in AND Samsung's detailed terms says working condition, so get it while you can. Like all PMs, do not chat or ask Samsung if it's correct; mitigated your risk by taking screenshots of your trade-in offer and check out cart.

This applies to S26, Plus, and Ultra

Get up to $1,100 off:

Apple iPhone: 13 Pro, 13 Pro Max, 14 Pro, 14 Pro Max, 15, 15 Plus, 15 Pro, 15 Pro Max, 16, 16 Plus, 16 Pro, 16 Pro Max, 16e

Samsung Galaxy: S21 Ultra, S21+, S22 Ultra, S22+, S23 Ultra, S23+, S24 Ultra, S24+, S25, S25 FE, S25 Edge, S25 Ultra, S25+, Z Flip3 5G, Z Flip4 5G, Z Flip5 5G, Z Flip6 5G, Z Flip7 5G, Z Fold3 5G, Z Fold4 5G, Z Fold5 5G, Z Fold6 5G, Z Fold7 5G

Get up to $900 off:

Apple iPhone: 13, 13 mini, 14, 14 Plus

Google Pixel: 6, 6 Pro, 7 5G, 7 Pro 5G, 8 5G, 8 Pro 5G, 9 5G, 9 Pro 5G, 9 Pro Fold 5G, 9 Pro XL 5G, Fold 5G

Motorola: razr 2025, razr ultra 2025, razr+ 2023, razr+ 2024, razr+ 2025

OnePlus: 10 Pro 5G, 9 Pro 5G

Samsung Galaxy: Note 20 5G, Note 20 Ultra 4G, Note 20 Ultra 5G, S20, S20 5G, S20 FE, S20 FE 5G, S20 Ultra, S20+, S20+ 5G, S21, S21 FE, S22, S23, S23 FE, S24, S24 FE

Get up to $550 off:

Apple iPhone: 1, 3G, 3Gs, 4, 4s, 5, 5c, 5s, 6, 6 Plus, 6s, 6s Plus, 7, 7 Plus, 8, 8 Plus, X, XR, XS, XS Max, 11, 11 Pro, 11 Pro Max, 12, 12 mini, 12 Pro, 12 Pro Max, SE, SE 2, SE 3

Google Pixel: 4, 4 XL, 4a, 4a 5G, 5 5G, 5a 5G, 6a, 7a 5G, 8a 5G, 9a

Motorola: edge 2021, edge 5G 2022, edge 5G 2023, edge 5G 2024, razr 2024, razr 40 5G, razr 40 Ultra

OnePlus: 10T 5G, 7 Pro 5G, 7T Pro, 8 5G, 8 Pro 5G, 8T, 8T+ 5G, 9 5G

Samsung Galaxy: A14 5G, A15 5G, A21, A23, A32, A32 5G, A35, A51, A51 5G, A52, A52 5G, A53 5G, A54 5G, A71, A71 5G, Note10, Note10 5G, Note10 Lite, Note10+, Note10+ 5G, Note8, Note9, S10, S10 5G, S10+, S10+ 5G, S10e, S10e 5G, S6, S6 Edge, S6 Edge+, S7, S7 Active, S7 Edge, S7 Edge Duos, S8, S8 Active, S8+, S9, S9+, Z Flip, Z Flip 5G, Z Fold, Z Fold2 5G

https://www.samsung.com/us/smartp...42uzvexau/
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Deal Details
Community Notes
About the Poster
Current T-mobile Go5G+ / Experience More customers ONLY, Samsung is offering up to $1100 trade-in promo for broken, non-functional trade-ins when upgrading and financing through T-mobile on Go5G+ / Experience More. This is a price mistake, since T-mobile has the same promo but requires a good condition trade-in AND Samsung's detailed terms says working condition, so get it while you can. Like all PMs, do not chat or ask Samsung if it's correct; mitigated your risk by taking screenshots of your trade-in offer and check out cart.

This applies to S26, Plus, and Ultra

Get up to $1,100 off:

Apple iPhone: 13 Pro, 13 Pro Max, 14 Pro, 14 Pro Max, 15, 15 Plus, 15 Pro, 15 Pro Max, 16, 16 Plus, 16 Pro, 16 Pro Max, 16e

Samsung Galaxy: S21 Ultra, S21+, S22 Ultra, S22+, S23 Ultra, S23+, S24 Ultra, S24+, S25, S25 FE, S25 Edge, S25 Ultra, S25+, Z Flip3 5G, Z Flip4 5G, Z Flip5 5G, Z Flip6 5G, Z Flip7 5G, Z Fold3 5G, Z Fold4 5G, Z Fold5 5G, Z Fold6 5G, Z Fold7 5G

Get up to $900 off:

Apple iPhone: 13, 13 mini, 14, 14 Plus

Google Pixel: 6, 6 Pro, 7 5G, 7 Pro 5G, 8 5G, 8 Pro 5G, 9 5G, 9 Pro 5G, 9 Pro Fold 5G, 9 Pro XL 5G, Fold 5G

Motorola: razr 2025, razr ultra 2025, razr+ 2023, razr+ 2024, razr+ 2025

OnePlus: 10 Pro 5G, 9 Pro 5G

Samsung Galaxy: Note 20 5G, Note 20 Ultra 4G, Note 20 Ultra 5G, S20, S20 5G, S20 FE, S20 FE 5G, S20 Ultra, S20+, S20+ 5G, S21, S21 FE, S22, S23, S23 FE, S24, S24 FE

Get up to $550 off:

Apple iPhone: 1, 3G, 3Gs, 4, 4s, 5, 5c, 5s, 6, 6 Plus, 6s, 6s Plus, 7, 7 Plus, 8, 8 Plus, X, XR, XS, XS Max, 11, 11 Pro, 11 Pro Max, 12, 12 mini, 12 Pro, 12 Pro Max, SE, SE 2, SE 3

Google Pixel: 4, 4 XL, 4a, 4a 5G, 5 5G, 5a 5G, 6a, 7a 5G, 8a 5G, 9a

Motorola: edge 2021, edge 5G 2022, edge 5G 2023, edge 5G 2024, razr 2024, razr 40 5G, razr 40 Ultra

OnePlus: 10T 5G, 7 Pro 5G, 7T Pro, 8 5G, 8 Pro 5G, 8T, 8T+ 5G, 9 5G

Samsung Galaxy: A14 5G, A15 5G, A21, A23, A32, A32 5G, A35, A51, A51 5G, A52, A52 5G, A53 5G, A54 5G, A71, A71 5G, Note10, Note10 5G, Note10 Lite, Note10+, Note10+ 5G, Note8, Note9, S10, S10 5G, S10+, S10+ 5G, S10e, S10e 5G, S6, S6 Edge, S6 Edge+, S7, S7 Active, S7 Edge, S7 Edge Duos, S8, S8 Active, S8+, S9, S9+, Z Flip, Z Flip 5G, Z Fold, Z Fold2 5G

https://www.samsung.com/us/smartp...42uzvexau/

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49 Comments

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Feb 26, 2026 07:50 PM
60 Posts
Joined Nov 2012
sojuboiFeb 26, 2026 07:50 PM
60 Posts
Quote from ouloat :

Screenshot the trade-in offer showing your responses to the questionnaire and the trade-in offer. Just like how my screenshots look. It all fits nicely in 1 screenshot on PC. Include the PC date and time from Start bar just in case.
I screen recorded the entire order process. However, I received an email that T-Mobile sent an adjusted trade-in quote and it said I'll receive $0.00 for my phone. So.. I cancelled the order.
Feb 26, 2026 07:51 PM
128 Posts
Joined Oct 2018
Sagar26Feb 26, 2026 07:51 PM
128 Posts
Quote from ouloat :
Here are the screenshots showing the full amount offered with broken / non-functional trade-ins.Thanks, link added by the mods: https://imgur.com/a/9sgOm40
Why didnt you picked $1300 credit over 24m?
Feb 26, 2026 08:08 PM
11,831 Posts
Joined May 2007
superslickzFeb 26, 2026 08:08 PM
11,831 Posts
Quote from sojuboi :
I screen recorded the entire order process. However, I received an email that T-Mobile sent an adjusted trade-in quote and it said I'll receive $0.00 for my phone. So.. I cancelled the order.
What was the original trade in quote? Doesn't Tmobile always gives a $0 trade in value for broken phones? I don't think that affects the promo credit.

Personally i would prefer getting $0 trade in credit and have the entire promo spread throughout the EIP which would basically result in $0 extra per month. When you get say a initial $200 trade in credit, you get that $200 credit upfront, but then you are charged 200/24 months every month which increases your monthly bill.
Feb 26, 2026 08:13 PM
516 Posts
Joined Aug 2009
DoalnFeb 26, 2026 08:13 PM
516 Posts

Our community has rated this post as helpful. If you agree, why not thank Doaln

Quote from superslickz :
What was the original trade in quote? Doesn't Tmobile always gives a $0 trade in value for broken phones? I don't think that affects the promo credit.

Personally i would prefer getting $0 trade in credit and have the entire promo spread throughout the EIP which would basically result in $0 extra per month. When you get say a initial $200 trade in credit, you get that $200 credit upfront, but then you are charged 200/24 months every month which increases your monthly bill.
Correct. I did several valid trade ins with T-Mobile and this is exactly how they do it. You receive $0 on the trade-in because the device is worthless and then the PROMOTION credit is where you receive all the money. If you were trading in a non-broken phone on a normal deal, like I did previously, I got say $150 trade-in credit and then the remaining $650 as Promotion Credit for the $800 promotion. Another phone was worth say $300, so I got $300 trade-in and $500 promotion credit.
Essentially, it's likely he just canceled his order for no reason as it was always going to be $0 trade-in credit and then the $1100 or whatever Promotion Credit.
3
Feb 26, 2026 08:20 PM
60 Posts
Joined Nov 2012
sojuboiFeb 26, 2026 08:20 PM
60 Posts
Quote from Doaln :
Correct. I did several valid trade ins with T-Mobile and this is exactly how they do it. You receive $0 on the trade-in because the device is worthless and then the PROMOTION credit is where you receive all the money. If you were trading in a non-broken phone on a normal deal, like I did previously, I got say $150 trade-in credit and then the remaining $650 as Promotion Credit for the $800 promotion. Another phone was worth say $300, so I got $300 trade-in and $500 promotion credit.
Essentially, it's likely he just canceled his order for no reason as it was always going to be $0 trade-in credit and then the $1100 or whatever Promotion Credit.
If that is the case, I definitely misunderstood it. I was expecting $1100 promo credit over 24 months and expected the instant trade in to be $0. But it wasn't clear to me... And I don't want to jeopardize my plan with 10 lines. I can always place the order again as it does say "ANY condition trade-in" on the samsung.com site. But through T-Mobile, $1100 back is only for EM/Go5G+ plans with good condition trade-in.
Feb 26, 2026 08:23 PM
60 Posts
Joined Nov 2012
sojuboiFeb 26, 2026 08:23 PM
60 Posts
Quote from superslickz :
What was the original trade in quote? Doesn't Tmobile always gives a $0 trade in value for broken phones? I don't think that affects the promo credit.

Personally i would prefer getting $0 trade in credit and have the entire promo spread throughout the EIP which would basically result in $0 extra per month. When you get say a initial $200 trade in credit, you get that $200 credit upfront, but then you are charged 200/24 months every month which increases your monthly bill.
It's possible I misunderstood it and what you're saying is correct. That is what I was expecting to begin with. But I received an email from T-Mobile that doesn't really specify, so I basically panic cancelled.
Feb 26, 2026 08:46 PM
1,919 Posts
Joined Dec 2011
summi99Feb 26, 2026 08:46 PM
1,919 Posts
Can I request to unlock when I travel abroad sorry coming from iPhone so asking

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Feb 26, 2026 08:50 PM
247 Posts
Joined Sep 2007
AlexTheManFeb 26, 2026 08:50 PM
247 Posts
If you click on offer details shown on Samsung website, the "Any Condition" shows only for the Go5G Next/EB plans, which matches offer shown on T-Mobile website.

Somehow, first summary page on Samsung website is not correct as it shows "Any Condition" for the Go5G Next/EM plans. I believe the offer will be updated/revised soon.
Last edited by AlexTheMan February 26, 2026 at 02:35 PM.
Feb 26, 2026 09:30 PM
697 Posts
Joined Nov 2011
moetheman225Feb 26, 2026 09:30 PM
697 Posts
This is tempting, I have a S23 Ultra sitting in a drawer. It is usable, but has a cracked screen. Samsung is showing $1100 tradein towards the S26 Ultra, I would only be paying $200 + tax out of pocket and that would be stretched over 24 months. That is cheaper than getting the screen replaced on the S23.
Only thing holding me back is not wanting to get locked into Tmobile for another 2 years.
Feb 26, 2026 09:35 PM
1,919 Posts
Joined Dec 2011
summi99Feb 26, 2026 09:35 PM
1,919 Posts
Quote from moetheman225 :
This is tempting, I have a S23 Ultra sitting in a drawer. It is usable, but has a cracked screen. Samsung is showing $1100 tradein towards the S26 Ultra, I would only be paying $200 + tax out of pocket and that would be stretched over 24 months. That is cheaper than getting the screen replaced on the S23.
Only thing holding me back is not wanting to get locked into Tmobile for another 2 years.
Apple iPhone 17 series bought directly from Apple came out unlocked. Not sure if buying Samsung 26 from Samsung website will be unlocked too. Just a thought
Feb 26, 2026 09:36 PM
60 Posts
Joined Nov 2012
sojuboiFeb 26, 2026 09:36 PM
60 Posts
Quote from AlexTheMan :
If you click on offer details shown on Samsung website, the "Any Condition" shows only for the Go5G Next/EB plans, which matches offer shown on T-Mobile website.

Somehow, first summary page on Samsung website is not correct as it shows "Any Condition" for the Go5G Next/EM plans. I believe the offer will be updated/revised soon.
Noticed this too. However, if it was set up properly, it should reject your phone when you answer the questionnaire (assuming phone is broken). But it accepts a water damage and broken screen device that doesn't turn on.
Feb 26, 2026 10:03 PM
60 Posts
Joined Nov 2012
sojuboiFeb 26, 2026 10:03 PM
60 Posts
Quote from summi99 :
Apple iPhone 17 series bought directly from Apple came out unlocked. Not sure if buying Samsung 26 from Samsung website will be unlocked too. Just a thought
I don't think he's questioning whether the phone is locked or unlocked.. He can switch out any time, he'll just have to pay whatever balance is owed at the time of cancellation. At which point once it's paid off, the phone will be unlocked.
Original Poster
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Feb 26, 2026 10:50 PM
1,247 Posts
Joined Oct 2005
ouloat
Original Poster
Pro
Feb 26, 2026 10:50 PM
1,247 Posts
Quote from Sagar26 :
Why didnt you picked $1300 credit over 24m?
$1300 is for Go5G Next / EB plans

Quote from summi99 :
Can I request to unlock when I travel abroad sorry coming from iPhone so asking
Androids can be temp unlocked for 1 month 5 times a year

Quote from AlexTheMan :
If you click on offer details shown on Samsung website, the "Any Condition" shows only for the Go5G Next/EB plans, which matches offer shown on T-Mobile website.

Somehow, first summary page on Samsung website is not correct as it shows "Any Condition" for the Go5G Next/EM plans. I believe the offer will be updated/revised soon.
Yes, this was mentioned in the OP as why this is a PM. Samsung will also have to fix the trade-in tool offering the full value for broken trade-ins.
Feb 26, 2026 10:55 PM
516 Posts
Joined Aug 2009
DoalnFeb 26, 2026 10:55 PM
516 Posts
Quote from sojuboi :
If that is the case, I definitely misunderstood it. I was expecting $1100 promo credit over 24 months and expected the instant trade in to be $0. But it wasn't clear to me... And I don't want to jeopardize my plan with 10 lines. I can always place the order again as it does say "ANY condition trade-in" on the samsung.com site. But through T-Mobile, $1100 back is only for EM/Go5G+ plans with good condition trade-in.
Do you have Costco? Call up the Costco T-mobile phone line and work with someone there. I was confused when I first saw the $0 trade-in too, but the representative explained it to me. Also, if you order through the Costco line, you get a $100 costco gift card and they waive the $35 activation fee. I've done multiple promos through this phone line. You just need your Costco membership ID and the IMEI of the phone you want to trade in. https://www.costco.com/t-mobile-b...wcase.html

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Feb 26, 2026 11:39 PM
358 Posts
Joined Nov 2008
warpigs46777Feb 26, 2026 11:39 PM
358 Posts
Sooooo, NOT free?

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