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I've personally had horrible experience with VIPOUTLET on eBay actually very recently, they never shipped, communicated, nothing, eBay had to refund me after two weeks. But who knows luck of the draw I guess.
Last item i tried to buy from Vipoutlet was an air purifier. Placed order, order verified, shipping label created and then the next day order canceled with them claiming oos. When I checked to see if oos, item was still in stock but price had now doubled.
scummy seller
Last item i tried to buy from Vipoutlet was an air purifier. Placed order, order verified, shipping label created and then the next day order canceled with them claiming oos. When I checked to see if oos, item was still in stock but price had now doubled. scummy seller
If you are considering a deal from VIPOUTLET, proceed with extreme caution. I recently went through a deeply frustrating transaction with them that involved both a deceptive cancellation and a trap designed to void my eBay Buyer Protection.
Here is the exact playbook they used, and how you can protect yourself if you get caught in it: Red Flag 1: The Fake "Sold Out" Cancellation
I ordered a projector for $19. The order was confirmed, and everything looked fine.
After waiting a full 7 days with zero updates, they suddenly canceled my order, claiming the item was "sold out" or unavailable.
Almost immediately after canceling, they relisted the exact same projector for $67. Canceling a binding sale just to repost at a 3x price increase feels like a classic bait-and-switch.
Red Flag 2: The Customer Service Trap
After I reached out, they eventually agreed via eBay messages to price-match my original purchase.
However, when I opened a case to get the promised refund, they sent this message: "Please close [the case] so that we can apply the partial refund... Once closed, please reach out to us right away."
The Danger:Never close an eBay case before the money is in your account. If you close a case, you cannot reopen it, and your eBay Buyer Protection is permanently voided. Large sellers can absolutely issue partial refunds while a case is open through the eBay Resolution Center. They were relying on me voiding my own protection so they wouldn't have to pay.
How to handle it if this happens to you:
Do not close the case: Hold your ground, wait the required 3 business days, and click "Ask eBay to step in." I did exactly this, and eBay reviewed the message history and forced the refund in my favor.
Report the seller: Flag their account through eBay for deceptive cancellation practices.
File a BBB complaint: Keep a paper trail of their bait-and-switch tactics.
Know your rights: In many states, misrepresenting availability or canceling to raise the price falls under deceptive trade practices. It is worth checking your state's Consumer Protection Act.
Just sharing so others are aware of how they operate. If anyone else has had this happen with this seller, it might be worth comparing notes.
Stay sharp, folks.
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scummy seller
Here is the exact playbook they used, and how you can protect yourself if you get caught in it:
Red Flag 1: The Fake "Sold Out" Cancellation
- I ordered a projector for $19. The order was confirmed, and everything looked fine.
- After waiting a full 7 days with zero updates, they suddenly canceled my order, claiming the item was "sold out" or unavailable.
- Almost immediately after canceling, they relisted the exact same projector for $67. Canceling a binding sale just to repost at a 3x price increase feels like a classic bait-and-switch.
Red Flag 2: The Customer Service Trap- After I reached out, they eventually agreed via eBay messages to price-match my original purchase.
- However, when I opened a case to get the promised refund, they sent this message: "Please close [the case] so that we can apply the partial refund... Once closed, please reach out to us right away."
- The Danger: Never close an eBay case before the money is in your account. If you close a case, you cannot reopen it, and your eBay Buyer Protection is permanently voided. Large sellers can absolutely issue partial refunds while a case is open through the eBay Resolution Center. They were relying on me voiding my own protection so they wouldn't have to pay.
How to handle it if this happens to you:- Do not close the case: Hold your ground, wait the required 3 business days, and click "Ask eBay to step in." I did exactly this, and eBay reviewed the message history and forced the refund in my favor.
- Report the seller: Flag their account through eBay for deceptive cancellation practices.
- File a BBB complaint: Keep a paper trail of their bait-and-switch tactics.
- Know your rights: In many states, misrepresenting availability or canceling to raise the price falls under deceptive trade practices. It is worth checking your state's Consumer Protection Act.
Just sharing so others are aware of how they operate. If anyone else has had this happen with this seller, it might be worth comparing notes.Stay sharp, folks.
Leave a Comment