expiredppxyz1 | Staff posted Apr 16, 2026 07:44 PM
Item 1 of 5
Item 1 of 5
expiredppxyz1 | Staff posted Apr 16, 2026 07:44 PM
(Certified Refurbished) Dyson V11 Complete Cordless Vacuum Cleaner
& More + Free S&H$232
$290
20% offeBay
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This is my fourth refurbished Dyson. As far as I know they all still work, I've given a few as gifts. Our V10 spent years on cat litter torture duty, and it still chugs along.
That said, it seems quality and attention to detail on their ebay refurb orders has gone downhill from where it used to be. Still happy with the deal, but a couple things to note.
Ordered V15 Absolute Detect, received a version with a regular color tube and purple filter. Not gold w/ blue filter. My understanding is I received a slightly worse filter, for me I don't really care at the price point.
The biggest issue is they sent me the wrong charger cable, I did a phone call with support and after having to video share with them via a very clunky remote support tool, they agreed it was wrong and shipped a new charger. Received one that is shaped differently, so it won't plug into the battery, and also won't fit the docking station. Problem is their shipping is 5-7 business days, so I'm going to be over a week into owning this thing and still unable to use it. The vacuum did come with a little charge, but it won't run any power accessories until it's fully charged for the first time. It's a brick until I get the right charger.
The packaging left a lot to be desired, stuff was just kind of rattling around in the box. But that was the case with my very first one years ago, and there was no damage on arrival. All accessories and the unit appear new or "good as new".
Once I get my charger I'll be pretty satisfied with the deal. I'm okay going through a bit of a rigamarole to save a buck. If this sounds like a nightmare to you, I wouldn't say I recommend their refurbished service any longer.
I ordered v8 extra and there's only one big motorhead attachment and the rest are small attachments. I'm expecting two big attachments which include the torque head attachment. Anyone who also ordered v8 extra?
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I received my replacement unit today. I was cautiously optimistic that it would be complete, accurate, and trouble-free. I don't know why I was given my experience thus far. I started to pull everything out of the box, and the first thing I noticed was the fluffy optic head was a different color. They sent me a prussian blue one (the color included with the Gen5Detect Absolute), despite the body and every other accessory being gray (the non-Absolute color). I thought "that sucks, but easy fix, surely they'll just swap it out". Then I unwrapped the actual vacuum body and immediately noticed the red gasket between the two halves of the cyclones was chipping and peeling out, leaving clearly visible gaps in the seams. This is straight out of the box, mind you, so this should have been caught during inspection (if they had actually done one).
It's just unbelievable how little they care. I have no doubt once I finally reach customer "care" they're going to ask me to send it in, wait another two weeks for another refurb unit to be sent out, and I'm sure that one will also have issues.
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