Joined Dec 2007
L2: Beginner
Forum Thread
A little respect and understanding for coupon sellers please
May 3, 2011 at
06:50 AM
in
Chat
(2)
I have seen a lot of coupon seller bashing around SD and I feel I need to say something. First of all, no seller is 100% perfect all the time. We are humans and we do make mistakes. The good ones do their best to make things right.
Second of all, I know that a lot of buyers feel their order should go out asap. So do we. I don't think any buyer actually understands the amount of work that goes in to coupon clipping. It takes about 1 hour to sort 100 inserts. Longer if it is a huge one. So, if there is 3 inserts, 600 of each. It takes approx 18 hours just to sort them. Then, you have to cut them. Some are on double pages (on the spine), which has to be cut by hand. I personally work these hours to get orders done on an average week. Saturday, 8 am - 6 or 7pm (listing, pictures). Sunday, 9am-7 or 8pm sorting and cutting. Monday 7:45am to roughly 12 midnight filling orders. Tuesday, 7:45am - 5 to 6pm. This is just to get weekend orders out. That is roughly 49 hours in 4 days. If your order doesn't go out for 2 days, it isn't because we don't care or are being lazy. I know, I do as much as humanely possible until it is all mailed. If you buy on Sunday, it maybe Wednesday until it goes out because there are 300+ orders in front of you. If you order from any other business on the internet, it will be at least 2 days before they ship it. (I.E. Wal-mart, Target, Toys r Us). These are companies with thousands of employees. I do not understand the assumption that we shouldn't get the same amount of time, when there is only 1 or 2 people filling orders. We do not have large office spaces with 10, 20 or 30 people working. I don't want anyone to have the assumption that all of Saturday and Sunday orders go out Monday. I posted this on my site. It is absolutely impossible.
Also, we all have families of our own. We do work from home but dinners still have to be made, kids have to get to school, laundry has to be done, dishes, baths...etc. We are stay at home moms just like you. We use coupons just like you. I honestly just want the same understanding any buyer would want for themselves. I do everything in my power to make my customers happy, and I feel I am very good at what I do.
If any of this seems unacceptable or unreasonable, then, my apologies but I am not the clipper for you. Thanks for reading.
Lorihas3kids
Second of all, I know that a lot of buyers feel their order should go out asap. So do we. I don't think any buyer actually understands the amount of work that goes in to coupon clipping. It takes about 1 hour to sort 100 inserts. Longer if it is a huge one. So, if there is 3 inserts, 600 of each. It takes approx 18 hours just to sort them. Then, you have to cut them. Some are on double pages (on the spine), which has to be cut by hand. I personally work these hours to get orders done on an average week. Saturday, 8 am - 6 or 7pm (listing, pictures). Sunday, 9am-7 or 8pm sorting and cutting. Monday 7:45am to roughly 12 midnight filling orders. Tuesday, 7:45am - 5 to 6pm. This is just to get weekend orders out. That is roughly 49 hours in 4 days. If your order doesn't go out for 2 days, it isn't because we don't care or are being lazy. I know, I do as much as humanely possible until it is all mailed. If you buy on Sunday, it maybe Wednesday until it goes out because there are 300+ orders in front of you. If you order from any other business on the internet, it will be at least 2 days before they ship it. (I.E. Wal-mart, Target, Toys r Us). These are companies with thousands of employees. I do not understand the assumption that we shouldn't get the same amount of time, when there is only 1 or 2 people filling orders. We do not have large office spaces with 10, 20 or 30 people working. I don't want anyone to have the assumption that all of Saturday and Sunday orders go out Monday. I posted this on my site. It is absolutely impossible.
Also, we all have families of our own. We do work from home but dinners still have to be made, kids have to get to school, laundry has to be done, dishes, baths...etc. We are stay at home moms just like you. We use coupons just like you. I honestly just want the same understanding any buyer would want for themselves. I do everything in my power to make my customers happy, and I feel I am very good at what I do.
If any of this seems unacceptable or unreasonable, then, my apologies but I am not the clipper for you. Thanks for reading.
Lorihas3kids
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i have no remorse for you. the entire forum is full of a bunch of hoarding, smashing women, i'd say 90% of you guys only care about your deals and not keeping deals alive. the worst part you guys are so blinded by your hoarding, you don't realized what you're doing.
dumb is not knowing. knowing but not understanding, stupid.
Could we at least agree on the rest of my OP?
Could we at least agree on the rest of my OP?
No, I can't agree. Buying a newspaper is no different from buying a pen or pack of paper. A company (much less a third party) can't modify the terms of the sale after the sale has taken place.Oh you mean the part about not abusing deals. Sure!
I "only" have 60 papers, so my work schedule goes:
Saturday, DH sorts & cuts the papers while I type up listings. He's usually done by 11 pm (8 hours), while I stay up all night to get those listings done & posted.
Sunday, we do hand-cuts. Those are the coupons too close for comfort to others. Sunday evening, assuming all the listings are done, I start on mail. Sometimes there are soooo many coupons that I'm still typing Sunday evening (36 hours).
Monday is mailing day. I start ASAP, and work until I'm done, often until 11 PM (12-15 hours).
Rinse & repeat for Tuesday, usually less hours.
Why do we do it? Because we love coupons, are great at customer service, and enjoy providing you all with the coupons you need. Oh, and we make an income too.
Lorna
Or else, it is a crazily time consuming hobby...and in that case why are you seeking people to respect you for your hobby...if you love it, you do it with/without outsiders respect...you don't hear Dungeon and Dragon kids whining about not getting respect from athletes because they have different hobbies...
Especially for selling coupons that aren't yours to sell.You came to a forum filled with people helping other people, not taking advantage of them. Try fitting in instead of abusing the system. Then you will have your respect.
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What if they throw in extras?
You're not really familiar with what we do here, are you?
You're not really familiar with what we do here, are you?
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So yeah, that pretty much sums it up. It looks like nagin was the first lounger to post in her thread, and well, it all goes downhill from there...