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I was just CHARGED for trying on a pair of shoes. UPDATE ON POST #431

3,281 756 June 22, 2007 at 12:00 PM in Chat
Okay so today I went into a running store to try on some shoes. I'm in the very BEGINNING of my search for new shoes and I just wanted to try on a few brands that were new to me and see if anything was going on with my foot. So I go into this store, the kid asks me if I'd ever been there before.. I said NO.. I said I was looking for shoes.. he says okay great and asks me to take walk in front of him for him to look at my stride/ gate. I do, it takes 2 minutes for him to determine that I'm mostly neutral/ slight overpronator. I try on TWO pairs of shoes. I tell him okay great, I'm going to look around, I might come back. I don't know. I don't know and I don't BS, its as simple as that. I might come back I might not for the shoes. I'm an informed shopper and I next to NEVER buy things on impulse. Then his attitude changed. He starts giving me this schpeel about how they're a high end running store and they take pride in fitting their customers with shoes and if I don't buy the shoes right then and there he was going to have to charge me $20 for the less than 10 minutes of time and two pairs of shoes I tried on. I asked him if he was freakin kidding me. The lady manager had to come over.. APPARENTLY, on the OTHER SIDE of the boxes of shoes he was stacking next to me was a sheet of laminated PAPER that said about this policy, in a not so very large font size. Okay so why did he NOT tell me about this when he asked me if I had ever been in the store? I clearly said no. Why did he let me walk in front of him and and spend the two minutes looking at my feet and not tell me this? I paid the $20 and left. And I know they talked about me when I left.. you could feel it in the air as I was paying. And I just know they were all like "Oh I hate when people do that.. " when in reality they should LOVE it.. $20 PURE PROFIT for under 10 minutes of time! They didn't tell me about this upfront and they stacked the shoes next to the piece of paper that said this. I couldn't even see it!
So I was thinking should I file a report with like BBB? I think $20 is a lot of money for merely trying on a pair of shoes and less than 10 minutes of time especially since I wasn't told about it upfront. I'm a girl and I've tried on my fair share of shoes in my lifetime and NEVER been charged for trying them on.

What do you guys think I should do? Nothing, something? I might just let it go.. but for right now I'm Mad

Sorry I meant to click the RANT icon not chat.. I don't know how that happened.
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Joined Jun 2005
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> bubble2 1,614 Posts
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lakeforestdude
07-23-2007 at 05:04 AM.
07-23-2007 at 05:04 AM.
SDers let's fix The Fixer...
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Joined Feb 2006
Schizophrenic Psycho
> bubble2 14,733 Posts
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Melmo
07-23-2007 at 05:23 AM.
07-23-2007 at 05:23 AM.
Anyone have an email/physical address for The fixer?
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Joined Nov 2005
L6: Expert
> bubble2 1,089 Posts
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dicksleal
07-23-2007 at 05:47 AM.
07-23-2007 at 05:47 AM.
Yeah I'm a troll just because I don't agree with you guys and dare speak my mind. Hey at least I provide you guys with something to band together against and solidify your slickdeals friendship, right?

And Tufargon you brought up a valid point.
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Joined Apr 2006
Follow Your Heart
> bubble2 9,329 Posts
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*JeanGrey*
07-23-2007 at 06:02 AM.
07-23-2007 at 06:02 AM.
Quote from dicksleal :
Yeah I'm a troll just because I don't agree with you guys and dare speak my mind. Hey at least I provide you guys with something to band together against and solidify your slickdeals friendship, right?

And Tufargon you brought up a valid point.
Like I said, you've proven yourself elsewhere to be nothing but an asshole troll. This is the last time I'm acknowledging you and I think everyone else should ignore you as well.
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Joined Apr 2006
Follow Your Heart
> bubble2 9,329 Posts
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*JeanGrey*
07-23-2007 at 06:04 AM.
07-23-2007 at 06:04 AM.
Phoebe, yeah the Fixer was out of line and pulled some BS there. This isn't the first I've heard of news articles/stories who got facts wrong and/or pulled things out of their ass like they did with your mom credit card comment. I don't trust the media. At least the store got some negative publicity.
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Joined Jan 2005
Pants down, always
> bubble2 11,702 Posts
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stimpy
07-23-2007 at 08:32 AM.
07-23-2007 at 08:32 AM.
Quote from *JeanGrey* :
Phoebe, yeah the Fixer was out of line and pulled some BS there. This isn't the first I've heard of news articles/stories who got facts wrong and/or pulled things out of their ass like they did with your mom credit card comment. I don't trust the media. At least the store got some negative publicity.
There's so much crap that goes on behind every scene it's impossible to tell how full of sh!t anyone is. So some guy from the Store played golf with some guy from the Fixer's paper ..... blah blah blah

OP doesn't have those kind of connections (none of us do) .... this crap happens every day. At least most here quickly recognise it, the thing to remember is that LOTS of other stories are just as tainted. The juicier they are, the less likely they're true. Why do you think the celebs cry so much? This stuff happens to them every day, but at least they still have money to help them forget it. Big Grin
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Joined Jun 2006
L8: Grand Teacher
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Original Poster
PhoebesMeow
07-23-2007 at 08:52 AM.
07-23-2007 at 08:52 AM.
Eh, I'm not really concerned by it. I do find it a bit annoying that she was so nice to me on the phone and agreed with me (since she said she read this whole thread) that I did nothing wrong. Her exact comment was that she could write an article about something, people could read it and then start harrassing the store. She said it was the same situation. This is the message board I frequent, its not like I went all over the internet trolling that story so anyone could read it. I'm a regular member here so for me to not UTILIZE the VENT icon is just stupid. I'm not taking her advice and I promise to always keep running to the internet when something noteworthy happens (because her advice comes down to "Don't write about it" ---signed, a professional writer). Big Grin

Hey guess what you guys, I won a free pair of running shoes, my choice from an online retailer. So that worked out. laugh out loud
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Joined Aug 2006
lookout Deal, here I come
> bubble2 5,575 Posts
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cnct_agl
07-23-2007 at 08:55 AM.
07-23-2007 at 08:55 AM.
Quote from PhoebesMeow :
Quote from Pig :
From the fixer's article, it's been made to look like you were the bad guy Roll Eyes (Sarcastic)
really?

No press is bad press.
eh.. I think the fixer just made itself look bad by starting in with the ridiculous "your mother's" credit card jab.. (that type of jab makes the author look biased and decreases any real impact from her other negetive comments at the end.. I don't know anyone who would read that "mother" comment and think "so what?").

Perhaps the fixer was trying to make the article more "balanced" and even-handed.. and, since this whole situation was so ridiculous, she had to really reach for straws to find anything bad to say.. and it could be that the editor wanted more negetive "stuff" in the article..

As for the store, they would have been better off calling the situation a misunderstanding, instead of calling the customer a lier, regardless of who was right/wrong..
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Last edited by cnct_agl July 23, 2007 at 08:58 AM.
Joined Jun 2005
Live Like No One Else
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stealth
07-23-2007 at 08:57 AM.
07-23-2007 at 08:57 AM.
The store deserves all the crappy publicity it gets because of that crazy ass policy. Shocking

I don't think The Fixer is fooling anyone with those outrageous comments. I'm sure everyone watching was like WTF? Confused Sometimes the media are too full of themselves. Crazy
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Last edited by stealth July 23, 2007 at 09:00 AM.
Joined Aug 2006
lookout Deal, here I come
> bubble2 5,575 Posts
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cnct_agl
07-23-2007 at 08:59 AM.
07-23-2007 at 08:59 AM.
Quote from lakeforestdude :
SDers let's fix The Fixer...
uh-oh phoebes.. better post your disclaimer now, or you'll get blamed for this too laugh out loud
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Joined Jun 2006
L8: Grand Teacher
> bubble2 3,281 Posts
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Original Poster
PhoebesMeow
07-23-2007 at 09:10 AM.
07-23-2007 at 09:10 AM.
Quote from cnct_agl :
uh-oh phoebes.. better post your disclaimer now, or you'll get blamed for this too laugh out loud
LMAO

PLEASE DO NOT HARASS THE FIXER, FOR THE LOVE OF yummy DO NOT MAKE ME "RESPONSIBLE" FOR ANYTHING ELSE LMAO

done. Mad Stupid disclaimer should be unnecessary.
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Joined Aug 2006
L9: Master
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n19htmare
07-23-2007 at 09:15 AM.
07-23-2007 at 09:15 AM.
Anyone wanna sum up the numbers/email/address of The Fixer?
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Joined Aug 2006
lookout Deal, here I come
> bubble2 5,575 Posts
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cnct_agl
07-23-2007 at 09:16 AM.
07-23-2007 at 09:16 AM.
Quote from PhoebesMeow :
LMAO

PLEASE DO NOT HARASS THE FIXER, FOR THE LOVE OF yummy DO NOT MAKE ME "RESPONSIBLE" FOR ANYTHING ELSE LMAO

done. Mad Stupid disclaimer should be unnecessary.
laugh out loud "Love of yummy" laugh out loud

oh, and Comfort yeah, disclaimers shouldn't be necessary..
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Joined Jun 2006
L8: Grand Teacher
> bubble2 3,281 Posts
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Original Poster
PhoebesMeow
07-23-2007 at 09:25 AM.
07-23-2007 at 09:25 AM.
Quote from n19htmare :
Anyone wanna sum up the numbers/email/address of The Fixer?
I'd prefer to just let it die. She got the credit card reversal (I'm assuming its still on its way) and I won a pair of shoes so I think things worked out just fine.
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Joined Jul 2005
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tskck
07-23-2007 at 10:34 AM.
07-23-2007 at 10:34 AM.
Thanks for the interesting read!

LOL
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