Slickdeals is community-supported.  We may get paid by brands for deals, including promoted items.
Forum Thread

Amazon closed my account

1,923 199 December 4, 2013 at 05:19 AM
So my wife account on Amazon got closed due "continued to request refunds for a significant number of your orders." Basically we had a baby and she was buying and returning stuff, but still keeping a lot of stuff. But I guess they have there reasons, anyway my account which had the same amazon visa card (sharing rewards) also got closed due to being linked to this account. I had student prime and over all loved my account and had good standings. What can I do now ? From reading around I see that they are using the billing address and/or Credit card/Bank information to link accounts, not the delivery address. This really sucks !
Add a Comment
Reply

165 Comments

View Forum Thread

Your comment cannot be blank.

Sign up for a Slickdeals account to remove this ad.

Joined Mar 2013
Permanently Banned
> bubble2 1,093 Posts
407 Reputation
Marijke
12-04-2013 at 09:41 AM.
12-04-2013 at 09:41 AM.
Quote from yozh :
Right, I`m going to go get new passport and SS# to start shopping on amazon again ? Come on. Its not that complicated I`m sure. The other accounts for my grandmother which had my old CC info is still open and has my home address. My parents account is still open which has both also.

Read old threads on this. It really IS that hard.
Reply
Joined Apr 2012
L6: Expert
> bubble2 1,927 Posts
2,068 Reputation
NMIMW
12-04-2013 at 09:42 AM.
12-04-2013 at 09:42 AM.
1) return wife
2) send divorce decree to amazon
3) amazon account reopened
Reply
Joined Apr 2008
http://macgeekworld.com
> bubble2 1,923 Posts
199 Reputation
Original Poster
yozh
12-04-2013 at 09:47 AM.
12-04-2013 at 09:47 AM.
Quote from Marijke :
Read old threads on this. It really IS that hard.
Well my SS was not used with her card, it was just her card. The only things that are same is address and last name.

Quote from NMIMW :
1) return wife
2) send divorce decree to amazon
3) amazon account reopened

Yeah tried that Amazon does not care Smilie
Reply
Last edited by yozh December 4, 2013 at 09:48 AM.
Joined Mar 2013
Permanently Banned
> bubble2 1,093 Posts
407 Reputation
Marijke
12-04-2013 at 09:51 AM.
12-04-2013 at 09:51 AM.
Quote from yozh :
Well my SS was not used with her card, it was just her card. The only things that are same is address and last name.




Yeah tried that Amazon does not care Smilie

You don't get it. YOUR account has exact same status now as hers. You are banned. I actually think NMIMW has the perfect solution. It may work.
Reply
Joined Apr 2008
http://macgeekworld.com
> bubble2 1,923 Posts
199 Reputation
Original Poster
yozh
12-04-2013 at 09:58 AM.
12-04-2013 at 09:58 AM.
Quote from Marijke :
You don't get it. YOUR account has exact same status now as hers. You are banned. I actually think NMIMW has the perfect solution. It may work.
No I do get it. I`m saying they found my account because of her credit card. The other account for my grandmother had my address and my old canceled amazon card and its still open. I didnt try to order anything yet. But I dont know. This really does sucks, we spent a lot of money there and did most of our shopping there and now they screwed us over like this. If you dont want people returning things in the manner then dont offer it, or setup limits and/or standards.
Reply
Joined Nov 2011
L9: Master
> bubble2 4,066 Posts
902 Reputation
Eltorito
12-04-2013 at 10:26 AM.
12-04-2013 at 10:26 AM.
Quote from yozh :
No I do get it. I`m saying they found my account because of her credit card. The other account for my grandmother had my address and my old canceled amazon card and its still open. I didnt try to order anything yet. But I dont know. This really does sucks, we spent a lot of money there and did most of our shopping there and now they screwed us over like this. If you dont want people returning things in the manner then dont offer it, or setup limits and/or standards.
Your account and hers are linked, for amazon its like if the same person owned both accounts.
If you are lucky, they just banned the accounts without banning your IP/info(very rare but happens). Only way to know is to reopen a new account and use the same information to make a purchase and see what happens.

If they banned your IP and Information/address, opening new accounts wont help no matter how many new accounts you make.
You will need a new pc/laptop/tablet,a new IP and to change your address slightly. Lets say your address is 123 apple street, make it 123 apple street apt 1 or #1, and pray for your mailman to be smart enough to realize its your address Stick Out Tongue
You wont be able to use the same Name or CC information either.
Best you can do is ask your parents to get you a debit card or a friend to let you use his card.

Pretty much this is your own fault. Who on his right mind think they can return over 25% of their total purchases and get away with it? >.>
Amazon is a company like any other company out there. If you are making them lose money, they will ban your account.
Reply
Joined Apr 2008
http://macgeekworld.com
> bubble2 1,923 Posts
199 Reputation
Original Poster
yozh
12-04-2013 at 11:00 AM.
12-04-2013 at 11:00 AM.
Quote from NajibH :
Your account and hers are linked, for amazon its like if the same person owned both accounts.
If you are lucky, they just banned the accounts without banning your IP/info(very rare but happens). Only way to know is to reopen a new account and use the same information to make a purchase and see what happens.

If they banned your IP and Information/address, opening new accounts wont help no matter how many new accounts you make.
You will need a new pc/laptop/tablet,a new IP and to change your address slightly. Lets say your address is 123 apple street, make it 123 apple street apt 1 or #1, and pray for your mailman to be smart enough to realize its your address Stick Out Tongue
You wont be able to use the same Name or CC information either.
Best you can do is ask your parents to get you a debit card or a friend to let you use his card.

Pretty much this is your own fault. Who on his right mind think they can return over 25% of their total purchases and get away with it? >.>
Amazon is a company like any other company out there. If you are making them lose money, they will ban your account.
Well thats not fair. I`m just giving example I dont know exact amount. But again if you they offer free returns and you are purchasing shoes and baby stuff, returns are expected and 25% is not that crazy I dont think. Almost seems like you guys dont have babies and/or never bought shoes/cloth and such on Amazon/Online.

When I need to order something I will try with that other account I have left I will open new Amazon rewards card and see what that gets me, if they ban me again then w/e I`m not going to go chase them, if its something extremely urgent I will find a way to get it. Banning a residential IP is just plain stupid and also a lot of my shopping was done at work as well, using chrome incognito mode might be my friend now, so thats a new PC Smilie approach, address I think I`ll be able to deal with.

Thanks guys. As always any comments are welcome even those that are negative.
Reply

Sign up for a Slickdeals account to remove this ad.

Joined Nov 2004
Cheapskate
> bubble2 3,483 Posts
1,381 Reputation
tadc
12-04-2013 at 11:23 AM.
12-04-2013 at 11:23 AM.
Quote from Ajinomoto :
I bought lots of items from Amazon and only returned 1 because the item was defective. I had to pay for shipping to return the item and pay to shipped it back to me. the value of item was $109.99
I'd like to know more about this. Was it sold by Amazon or 3rd party? I've never had to pay for a return, in fact they usually just say "keep it" (not for $100 items obviously).

Quote from yozh :
Well thats not fair. I`m just giving example I dont know exact amount. But again if you they offer free returns and you are purchasing shoes and baby stuff, returns are expected and 25% is not that crazy I dont think. Almost seems like you guys dont have babies and/or never bought shoes/cloth and such on Amazon/Online.
Doesn't really matter what *you* think is crazy or fair... just what Amazon's Loss Prevention algorithm thinks. Smilie I doubt there was even a person involved, probably just happened automatically when you hit some threshold. Have you tried contacting them and asking them to reconsider?

FWIW I have a baby (almost 2 now) and not sure i ever returned anything baby-wise to Amazon, but then we never tried to buy something hard to fit like shoes online... that's silly. Smilie
Reply
Joined Apr 2008
http://macgeekworld.com
> bubble2 1,923 Posts
199 Reputation
Original Poster
yozh
12-04-2013 at 11:26 AM.
12-04-2013 at 11:26 AM.
Quote from tadc :
I'd like to know more about this. Was it sold by Amazon or 3rd party? I've never had to pay for a return, in fact they usually just say "keep it" (not for $100 items obviously).


Doesn't really matter what *you* think is crazy or fair... just what Amazon's Loss Prevention algorithm thinks. Smilie I doubt there was even a person involved, probably just happened automatically when you hit some threshold. Have you tried contacting them and asking them to reconsider?

FWIW I have a baby (almost 2 now) and not sure i ever returned anything baby-wise to Amazon, but then we never tried to buy something hard to fit like shoes online... that's silly. Smilie

Yeah emailed them multiple times still same answer... Called and CSR doesnt know anything they think that accounts are on hold and asking for bank info etc... then [email protected] replies saying that they wont reopen the account.

I guess to each its own, I dont know
Reply
Joined Apr 2013
L9: Master
> bubble2 4,689 Posts
4,039 Reputation
Ajinomoto
12-04-2013 at 12:48 PM.
12-04-2013 at 12:48 PM.
Quote from tadc :
I'd like to know more about this. Was it sold by Amazon or 3rd party? I've never had to pay for a return, in fact they usually just say "keep it" (not for $100 items obviously).
no, it wasn't sold by 3rd party.
Reply
Joined Jan 2009
Level: 8
> bubble2 1,420 Posts
92 Reputation
justsaver
12-04-2013 at 12:59 PM.
12-04-2013 at 12:59 PM.
You don't have to shop at amazon... there are other stores/sites out there.
Reply
Joined Apr 2008
http://macgeekworld.com
> bubble2 1,923 Posts
199 Reputation
Original Poster
yozh
12-04-2013 at 01:12 PM.
12-04-2013 at 01:12 PM.
Quote from justsaver :
You don't have to shop at amazon... there are other stores/sites out there.
No I dont have to, but I want to
Reply
Joined Nov 2005
Forensic Couponologist
> bubble2 4,318 Posts
6,792 Reputation
karmalaw
12-04-2013 at 02:09 PM.
12-04-2013 at 02:09 PM.
Quote from yozh :
Well thats not fair. I`m just giving example I dont know exact amount. But again if you they offer free returns and you are purchasing shoes and baby stuff, returns are expected and 25% is not that crazy I dont think. Almost seems like you guys dont have babies and/or never bought shoes/cloth and such on Amazon/Online.

.

Of course it's THAT crazy. Seriously, babies are not that hard to fit -- unless yours has 3 arms or something, there are only 3 sizes: too little, just right, and big enough to grow into.
Reply
Joined Dec 2011
L3: Novice
> bubble2 232 Posts
77 Reputation
Nubbin
12-04-2013 at 02:10 PM.
12-04-2013 at 02:10 PM.
25% return is a lot.

I've also bought hundreds of stuff from Amazon and I can probably count the items I've returned with my right hand.
Reply

Sign up for a Slickdeals account to remove this ad.

Joined Oct 2007
L10: Grand Master
> bubble2 6,804 Posts
12,240 Reputation
anothauserhere
12-04-2013 at 02:29 PM.
12-04-2013 at 02:29 PM.
If you can't do the student maybe try amazon mom.
Reply
Page 3 of 12
Start the Conversation
 
Link Copied

The link has been copied to the clipboard.