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Amazon closed my account

1,923 199 December 4, 2013 at 05:19 AM
So my wife account on Amazon got closed due "continued to request refunds for a significant number of your orders." Basically we had a baby and she was buying and returning stuff, but still keeping a lot of stuff. But I guess they have there reasons, anyway my account which had the same amazon visa card (sharing rewards) also got closed due to being linked to this account. I had student prime and over all loved my account and had good standings. What can I do now ? From reading around I see that they are using the billing address and/or Credit card/Bank information to link accounts, not the delivery address. This really sucks !
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Joined Jun 2011
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slickfatty
12-05-2013 at 06:08 AM.
12-05-2013 at 06:08 AM.
Quote from Marijke :
Anyway, you are arguing an Amazon KNOWN fact. Thye have done this for 8+ years. We have all known it. Fair or not doesn't matter, and you can argue it until you are blue in the face. Nothing is going to change, you will not be able to start a new account, you will not get your old one back. Find a new store to shop at and move on. Your point of view has no bearing with Amazon.
Know this how, other than reading stories about it online? I didn't know about this until I got that gentle remind email a few years back, and then I search online on this subject was when I found out this hidden Amazon policy.

I guess rather than publicly posting that this is their policy, Amazon sets example out of people and lets word of mouth do their dirty work.
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Joined Apr 2008
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yozh
12-05-2013 at 06:09 AM.
12-05-2013 at 06:09 AM.
Quote from mama2gavin :
You do realize that Amazon can't resell used items right? So the bottles you used and sent back are a complete loss for Amazon.

As far as why I am here on slick deals, well, most of the items I purchase on amazon I can resell for the same price I paid on Facebook selling groups because I am getting that good a deal. So if I don't like it, I'm not out any money.

I'll go as far as to say they should have warned you first, but they absolutely did the right thing by banning your wife.
Amazon warehouse deals ? Um why would facebook groups buy from you when they can buy it at amazon ?

Also the question as stated before did they do the right thing banning my account ?

Quote from Marijke :
Which part do you disagree with?

The using another account and finding a new retail.
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Last edited by yozh December 5, 2013 at 06:09 AM.
Joined Jan 2008
Na'vi
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mama2gavin
12-05-2013 at 06:12 AM.
12-05-2013 at 06:12 AM.
Amazon can't resell USED PERSONAL items like bottles due to the risk of the spread of infectious disease.

Why would they buy from me? Because I'm cheaper than amazon. Remember I got the 'deal'. They missed it or weren't looking for it. Not everyone is a slick dealer.
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Joined Mar 2013
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Marijke
12-05-2013 at 06:12 AM.
12-05-2013 at 06:12 AM.
Quote from slickfatty :
Know this how, other than reading stories about it online?.
For MONTHS it was all over the news, in all newspapers, on all talk shows, etc. Bannings have been a common occurrence since that massive banning of 2008, and continue to be discussed on chat platforms, deal sites, newspapers, etc.

LINK
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Last edited by Marijke December 5, 2013 at 06:15 AM.
Joined Aug 2006
Permanently banned because serra said so.
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nope89
12-05-2013 at 06:21 AM.
12-05-2013 at 06:21 AM.
I've always felt that amazon should provide some sort of warning before they ban people from the site. I have no doubt that the people they ban are generally unprofitable customers, but the fact that most aren't committing any kind of fraud or deceit should warrant some prior notification.

Altho, we've known about this on slickdeals for a while now so people on here should know to be more careful. It pays to browse SD outside of Hot Deals.
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Joined Jan 2008
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Eagles89
12-05-2013 at 06:28 AM.
12-05-2013 at 06:28 AM.
Wonder if getting banned would mean your Amazon payments account would get closed too. If so, that would suck big time.
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Joined Nov 2005
Forensic Couponologist
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karmalaw
12-05-2013 at 06:50 AM.
12-05-2013 at 06:50 AM.
Quote from yozh :
That was an example not actual fact! But hey if you ordered 20 bottles of that same brand and they dont work and now you need to return them ?
Why would you order 20 unless you knew they worked? And why 20 anyway? You know you can wash them, right?
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fyu
12-05-2013 at 07:13 AM.
12-05-2013 at 07:13 AM.
Quote from nope89 :
I've always felt that amazon should provide some sort of warning before they ban people from the site. I have no doubt that the people they ban are generally unprofitable customers, but the fact that most aren't committing any kind of fraud or deceit should warrant some prior notification.

Altho, we've known about this on slickdeals for a while now so people on here should know to be more careful. It pays to browse SD outside of Hot Deals.
sometimes they do send a warning email.

Quote from Eagles89 :
Wonder if getting banned would mean your Amazon payments account would get closed too. If so, that would suck big time.
pretty sure you're fully kicked off amazon, and all it's services.
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Last edited by fyu December 5, 2013 at 07:13 AM.
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Original Poster
yozh
12-05-2013 at 07:20 AM.
12-05-2013 at 07:20 AM.
Quote from mama2gavin :
Amazon can't resell USED PERSONAL items like bottles due to the risk of the spread of infectious disease.

Why would they buy from me? Because I'm cheaper than amazon. Remember I got the 'deal'. They missed it or weren't looking for it. Not everyone is a slick dealer.

So just I understand this correctly....

You buy something from a retailer, that clearly has a return policy that allows you to return things after you bought them, that assumes you wont just buy once from them, that actually tries to get you to buy more stuff by advertising a "great" return policy, and then instead of returning it to get a full refund, you spend time on finding a buyer for the things you clearly could just return, dealing with person not wanting an item like you dealing with shipping the item, paying for shipping ? Does that make sense to you ? Because to me it doesnt. You trying to protect a retail store that supposed to work for you ?

Just to be clear we have 2 children work more then full time and are very limited on free time. This is a huge reason for buying online and specifically with amazon as there delivery times are great. They clearly stated on there policy that we are able to return things, and when something was ordered and we did not want it for whatever reason we paid shipping back when we were supposed to, we didnt abuse the free shipping part, and a lot of times we paid more then 10% of the item cost to ship it back to them... Again fine they didnt like my wifes actions, warn her, ban her account, warn me, dont just close our accounts together.....


I came to tell this story to people not to debate or argue, I came to ask how to get around opening another account and still buying from amazon, but it seems it became another back and forth threat. Its starting to feel like special Olympics in here...

Anyway thanks for the feedback and your thoughts.
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Joined May 2009
Eggs
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huevos
12-05-2013 at 07:23 AM.
12-05-2013 at 07:23 AM.
Quote from yozh :
I hear ya. It is bad I havent sleept in months now.

Oh and yeah I did do charge back for 1 item. But still this sucks we got lots of stuff for bf and cm and those are still shipping to my house.
It's the same story every time with these Amazon banning stories. "I just returned a few things" quickly turns into "I only returned 20 items in a row" and "I only initiated a chargeback once!" Tons of other retailers (such as Newegg) will instaban your account after a chargeback. And as they should.

Other common stories include constant promo code fishing, chat CS abuse, and serially "losing" packages. Amazon bans for all of these things, and it's been well known for years. And yet, people keep on doing it and act surprised when their accounts are locked.
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Original Poster
yozh
12-05-2013 at 07:26 AM.
12-05-2013 at 07:26 AM.
Quote from huevos :
It's the same story every time with these Amazon banning stories. "I just returned a few things" quickly turns into "I only returned 20 items in a row" and "I only initiated a chargeback once!" Tons of other retailers (such as Newegg) will instaban your account after a chargeback. And as they should.

Other common stories include constant promo code fishing, chat CS abuse, and serially "losing" packages.
Read the whole story... The charge back is due to them closing my account and refusing to accept a return now, for an item that was clearly misrepresented on the selling page...
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Krazen1211
12-05-2013 at 07:29 AM.
12-05-2013 at 07:29 AM.
Returning personal baby stuff is frankly disgusting. Good for Amazon.
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Joined Nov 2009
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acesc
12-05-2013 at 07:34 AM.
12-05-2013 at 07:34 AM.
Sorry Amazon closed your account too. I agree that there should be a warning in place but unfortunately it's their company and they can put arbitrary rules like that.

Does anybody know if there is a way for us to easily check how many returns we've done in our amazon lifetime? I checked in my account and I can't find a way.
I don't return much at all but I want to see how many I've done.
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Original Poster
yozh
12-05-2013 at 07:39 AM.
12-05-2013 at 07:39 AM.
Quote from Krazen1211 :
Returning personal baby stuff is frankly disgusting. Good for Amazon.
Yeah good for them ...

http://www.amazon.com/gp/feature....1000510981
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Krazen1211
12-05-2013 at 07:41 AM.
12-05-2013 at 07:41 AM.
Quote from yozh :
Yeah good for them ...

http://www.amazon.com/gp/feature....1000510981


Products must be in new and unopened condition to be eligible.
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