Slickdeals is community-supported.  We may get paid by brands for deals, including promoted items.
Forum Thread

Amazon closed my account

1,923 199 December 4, 2013 at 05:19 AM
So my wife account on Amazon got closed due "continued to request refunds for a significant number of your orders." Basically we had a baby and she was buying and returning stuff, but still keeping a lot of stuff. But I guess they have there reasons, anyway my account which had the same amazon visa card (sharing rewards) also got closed due to being linked to this account. I had student prime and over all loved my account and had good standings. What can I do now ? From reading around I see that they are using the billing address and/or Credit card/Bank information to link accounts, not the delivery address. This really sucks !

165 Comments

Your comment cannot be blank.

Sign up for a Slickdeals account to remove this ad.

Joined Jun 2011
L6: Expert
> bubble2 1,678 Posts
885 Reputation
slickfatty
12-05-2013 at 07:41 AM.
12-05-2013 at 07:41 AM.
Quote from Marijke :
For MONTHS it was all over the news, in all newspapers, on all talk shows, etc. Bannings have been a common occurrence since that massive banning of 2008, and continue to be discussed on chat platforms, deal sites, newspapers, etc.

LINK
Right, I know, like I said Amazon is relying on word of mouth to do their dirty work. Serious question because I haven't seen any, was there any official statements from Amazon regarding this account closure policy?

Edit, let me add that you might be surprised that many people don't know about sites like SD or generally read stuff like this on the Internet. I certainly was, here's an example. I bought a last gen Nexus 7 32GB for the inlaw when Gamestop cleared them out for $99. When I ask the rep there, he didn't even know about the price drop. I told him to just scan it. He was shocked at the $99 price and asked how I knew about it. I told him SD, and that he will get many calls about it. He had no idea what SD or any other deal sites are. This was a young tech savvy guy. He thanked me and bought the remaining 2 for himself.
Reply
Last edited by slickfatty December 5, 2013 at 07:48 AM.
Joined May 2009
Eggs
> bubble2 3,183 Posts
1,511 Reputation
huevos
12-05-2013 at 07:42 AM.
12-05-2013 at 07:42 AM.
The more I read of this thread, the bigger the hole the OP digs for himself.

The bottom line is that Amazon is under no obligation to do business with someone, and exercised their right for a customer who was clearly a serial renter/returner. Pull the same stunt at your local business, and you can fully expect the owner or manager to do the same. The only difference is that in the age of the internet, banning a customer is easier and more effective than sticking a picture of your face on every cashier kiosk.
Reply
Joined Jan 2009
L10: Grand Master
> bubble2 9,853 Posts
3,589 Reputation
kbenson
12-05-2013 at 07:42 AM.
12-05-2013 at 07:42 AM.
I sell on Amazon and have to take back anything- no matter the reason. Also have to provide refund and customer has option to have Amazon seller (me) pay return shipping. I suppose it is just one of the downsides in having a hosted storefront.
Reply
Joined Jun 2011
L6: Expert
> bubble2 1,678 Posts
885 Reputation
slickfatty
12-05-2013 at 07:44 AM.
12-05-2013 at 07:44 AM.
Quote from mama2gavin :
Amazon can't resell USED PERSONAL items like bottles due to the risk of the spread of infectious disease.

Why would they buy from me? Because I'm cheaper than amazon. Remember I got the 'deal'. They missed it or weren't looking for it. Not everyone is a slick dealer.
Whether they can or they willingly do, I don't know. But, I bought a Motorola BT wireless headset from Amazon, probably 4 years ago. This was listed as **new in bulk packaging**. That thing was disgusting, crud all over the earpiece. It was CLEARLY used.
Reply
Joined Nov 2009
L3: Novice
> bubble2 162 Posts
56 Reputation
acesc
12-05-2013 at 07:45 AM.
12-05-2013 at 07:45 AM.
Quote from conformer0101 :
Under "returns" then "Manage returns"...I believe gives you the most recent for 2 months. Past that timeframe...I'm not sure.
Thanks.
Yeah, I don't see anything because I did 1 5 months ago and that's about it.
Smilie
Reply
Joined Mar 2013
Permanently Banned
> bubble2 1,093 Posts
407 Reputation
Marijke
12-05-2013 at 07:53 AM.
12-05-2013 at 07:53 AM.
Quote from yozh :
So just I understand this correctly....

You buy something from a retailer, that clearly has a return policy that allows you to return things after you bought them, that assumes you wont just buy once from them, that actually tries to get you to buy more stuff by advertising a "great" return policy, and then instead of returning it to get a full refund, you spend time on finding a buyer for the things you clearly could just return, dealing with person not wanting an item like you dealing with shipping the item, paying for shipping ? Does that make sense to you ? Because to me it doesnt. You trying to protect a retail store that supposed to work for you ?

Just to be clear we have 2 children work more then full time and are very limited on free time. This is a huge reason for buying online and specifically with amazon as there delivery times are great. They clearly stated on there policy that we are able to return things, and when something was ordered and we did not want it for whatever reason we paid shipping back when we were supposed to, we didnt abuse the free shipping part, and a lot of times we paid more then 10% of the item cost to ship it back to them... Again fine they didnt like my wifes actions, warn her, ban her account, warn me, dont just close our accounts together.....


I came to tell this story to people not to debate or argue, I came to ask how to get around opening another account and still buying from amazon, but it seems it became another back and forth threat. Its starting to feel like special Olympics in here...

Anyway thanks for the feedback and your thoughts.

I told you exactly how to open another account. Step by step. But you disagreed and said you were just going to open a new account your way. Just exactly is it you want? For us to agree with you and say 'just open another account and all will be well'?

Fine....just open another account and all will be well.
Reply
Joined Apr 2008
http://macgeekworld.com
> bubble2 1,923 Posts
199 Reputation
Original Poster
yozh
12-05-2013 at 08:12 AM.
12-05-2013 at 08:12 AM.
Quote from Krazen1211 :
Products must be in new and unopened condition to be eligible.
And read my replies... If we sent back it was new unused... I guess people see only the parts they want and disregard others.

I guess you guys are right this seems pointless now. I wanted to share with my community and seek some advise.....

Quote from Marijke :
I told you exactly how to open another account. Step by step. But you disagreed and said you were just going to open a new account your way. Just exactly is it you want? For us to agree with you and say 'just open another account and all will be well'?

Fine....just open another account and all will be well.

You said to get a new SS# and move.... LOL
Reply
Last edited by yozh December 5, 2013 at 08:14 AM.

Sign up for a Slickdeals account to remove this ad.

Joined Apr 2008
http://macgeekworld.com
> bubble2 1,923 Posts
199 Reputation
Original Poster
yozh
12-05-2013 at 08:14 AM.
12-05-2013 at 08:14 AM.
Quote from huevos :
The more I read of this thread, the bigger the hole the OP digs for himself.

The bottom line is that Amazon is under no obligation to do business with someone, and exercised their right for a customer who was clearly a serial renter/returner. Pull the same stunt at your local business, and you can fully expect the owner or manager to do the same. The only difference is that in the age of the internet, banning a customer is easier and more effective than sticking a picture of your face on every cashier kiosk.
Please let me know how.... People do not read what I write and just reply to the little bit they do read.
Reply
Joined Dec 2013
L1: Learner
> bubble2 9 Posts
14 Reputation
olyyolyy
12-05-2013 at 08:31 AM.
12-05-2013 at 08:31 AM.
Quote from yozh :



Well no my wife did not use it as a rent a center. If we bought 20 bottles and they do not fit or used, we shouldnt return them ? I`m a little confused about people not ever returning stuff on this forum, if you buy something for $50 and it doesnt fit or you cant use it, you just leave it as is ? Or try to spend your time to sell it, probably at a loss ? This are SD forums where we try to save $, some times even 50 cents, but yet you guys are saying its ok to eat the cost of an item you are not able to use ? Pretty sure you are on the wrong forums or trying to find 1 specific item and will not use this place again..... With that said, even if amazon is in the right (which I dont fully agree, since we used what they advertised) closing my wifes account, my biggest issue is the closure of my account, which did not have that many returns.

Again thanks for feedback, but please get the whole story

.
You keep saying get the whole story but I have read the entire thread and your story just isn't adding up, sorry. What about the formula? How could you return it unused if you tried it and it didn't work? The 20 unused bottles sounds suspect too. You claim they were unused, yet also that they didnt work...I know bottles are very rarely sold individually, its hard to imagne someone eating the cost of 1-3 bottles and yet returning a remaning 20. Is that what you are saying you did? There's a very vague series of events you have presented here and I am honestly curious as to what actually happened. It seems like you might be better off trying out another retailer, like diapers.com.

Clearly you were using amazon rewards and combined with the returns and savings at amazon, it would seem to me like any account you started would get subsequently banned as well... You mentioned using your grandmas account so I'm just putting that out there so you don't get her banned as well.

I do think its true that if amazon advertised this banning policy that people would be a lot more hesitant to shop online with them rather than pop into a retail store and check out the item in person, make sure it fits etc.

You keep making a point of saying you and the wife have two kids, work, etc and simply do not have time to physically shop at other stores. Seriously, why even have kids if you don't have a lifestyle that enables you to stop at babiesrus or target on the way home from work? Do you realize how ridiculous and self important this sounds? Anyway, I still have sympathy for you getting banned from amazon during the holiday season, it sounds like your wife's doing and you're probably fuming at her right now.
Reply
Joined Mar 2013
Permanently Banned
> bubble2 1,093 Posts
407 Reputation
Marijke
12-05-2013 at 08:32 AM.
12-05-2013 at 08:32 AM.
Quote from yozh :
You said to get a new SS# and move.... LOL
I never said to get a new SS# or to move. Please go back and read my post...
Reply
Last edited by Marijke December 5, 2013 at 08:58 AM.
Joined Apr 2008
http://macgeekworld.com
> bubble2 1,923 Posts
199 Reputation
Original Poster
yozh
12-05-2013 at 08:48 AM.
12-05-2013 at 08:48 AM.
Quote from olyyolyy :
You keep saying get the whole story but I have read the entire thread and your story just isn't adding up, sorry. What about the formula? How could you return it unused if you tried it and it didn't work? The 20 unused bottles sounds suspect too. You claim they were unused, yet also that they didnt work...I know bottles are very rarely sold individually, its hard to imagne someone eating the cost of 1-3 bottles and yet returning a remaning 20. Is that what you are saying you did? There's a very vague series of events you have presented here and I am honestly curious as to what actually happened. It seems like you might be better off trying out another retailer, like diapers.com.

Clearly you were using amazon rewards and combined with the returns and savings at amazon, it would seem to me like any account you started would get subsequently banned as well... You mentioned using your grandmas account so I'm just putting that out there so you don't get her banned as well.

I do think its true that if amazon advertised this banning policy that people would be a lot more hesitant to shop online with them rather than pop into a retail store and check out the item in person, make sure it fits etc.

You keep making a point of saying you and the wife have two kids, work, etc and simply do not have time to physically shop at other stores. Seriously, why even have kids if you don't have a lifestyle that enables you to stop at babiesrus or target on the way home from work? Do you realize how ridiculous and self important this sounds? Anyway, I still have sympathy for you getting banned from amazon during the holiday season, it sounds like your wife's doing and you're probably fuming at her right now.
I did not provide actual exact examples. I just gave general overview. There is no point in going back and sorting out orders and figuring out exactly how many packages of bottles were returned. Formula we bought at drugstore and CVS so thats not even it... diapers.com is amazon if you didnt know that....

Your last statement is kind of silly... and I dont think I should respond to it anyway...
Reply
Joined Apr 2008
http://macgeekworld.com
> bubble2 1,923 Posts
199 Reputation
Original Poster
yozh
12-05-2013 at 08:50 AM.
12-05-2013 at 08:50 AM.
Quote from Marijke :
Your new credit card is still linked to your account because of name, social security number etc. have someone buy that book for you. To open a new account you basically need a new identity.

There you go ... To get a new identify you need a new SS# I did understand you correctly
Reply
Joined Aug 2009
L10: Grand Master
> bubble2 13,501 Posts
835 Reputation
Krazen1211
12-05-2013 at 08:52 AM.
12-05-2013 at 08:52 AM.
Quote from yozh :
And read my replies... If we sent back it was new unused... I guess people see only the parts they want and disregard others.
Quote from yozh :
Well no my wife did not use it as a rent a center. If we bought 20 bottles and they do not fit or used, we shouldnt return them ? I`m a little confused about people not ever returning stuff on this forum, if you buy something for $50 and it doesnt fit or you cant use it, you just leave it as is ?.


And this guy's story keeps shifting.

Hint: Once you 'try on' your clothes and find that they 'don't fit', that clothing is used.
Reply
Joined Mar 2013
Permanently Banned
> bubble2 1,093 Posts
407 Reputation
Marijke
12-05-2013 at 08:53 AM.
12-05-2013 at 08:53 AM.
Quote from yozh :
There you go ... To get a new identify you need a new SS# I did understand you correctly

I am talking about the step by step post that shows exactly how to do it.

Ps: you like to argue a lot. I am about to ban you myself. Lolol.

Quote from Marijke :
In a nutshell, this is how you can set up a new account:

A corporation is considered a separate person under the law. So step one is to form an S-Corp or LLC. They charge as little as $69 for a basic LLC. Plus you will have to pay a filing fee to your state. Some states charge a really high filing fee. Washington State it costs $200, but Nevada is only $75, so that is one option since you do not have to live in Nevada to have a corporation there.

Next you will need a new email address and a physical address. The email address is easy. For a physical address you want to just rent a box in one of those mailbox franchises that exist in almost every town. (There is another advantage of this. The mailbox place is a commercial address. When you have goods shipped to you, it is cheaper to ship to a commercial address than a residential one. This savings can easily pay for the box rental).

Once you get a commercial address, you will now need a bank account and Visa card in the name of the business. Just take your articles of incorporation to your local bank, open an account in the name of your business (your LLC name) and ask for a Visa Debit card for the account.

Now you just need to do one last thing. Amazon logs your IP address, so you will need to change that.

Now you should be ready to apply for a new account. Just one more thing; when you name your corporation or LLC, use a name different than your own. If your Amazon account was in the name of Susan Jones, don't name your LLC: Susan Jones, LLC. Your LLC doesn't have to be named after you, you can pick any name you like that isn't being used by someone else.

EDIT: oh, and something else, buy a new computer, like a dell laptop for $250 and use it to access your Amazon account. Amazon will read the computer information and so a new computer is key (some claim you can Reformat your hard drive or restore it to pre-Amazon days. Amazon plants permanent cookies on your drive that even a new IP will not cover-up.)
Reply
Last edited by Marijke December 5, 2013 at 08:57 AM.

Sign up for a Slickdeals account to remove this ad.

Joined Apr 2008
http://macgeekworld.com
> bubble2 1,923 Posts
199 Reputation
Original Poster
yozh
12-05-2013 at 08:57 AM.
12-05-2013 at 08:57 AM.
Quote from Marijke :
I am talking about the step by step post that shows exactly how to do it.

Ps: you like to argue a lot. I am about to ban you myself. Lolol.

I`m not arguing I`m discussing... Also what post are you referring to. Because I must of missed it.
Reply
Page 10 of 12
Start the Conversation
 
Link Copied

The link has been copied to the clipboard.