Joined May 2013
L4: Apprentice
Forum Thread
Be wary of VIP Outlet (vipoutlet.com)
May 3, 2016 at
04:25 AM
in
Review
Thread Details
Last Edited by iIIusive May 3, 2016 at 06:01 AM
Hey, guys. A while back, someone posted about a New 3DS deal from a new store called VIP Outlet, and there's been a few other topics related to the site that have posters with a decent amount of feedback/posts saying they had no trouble using them.
Anyway, I saw that the New 3DS listed above went back up on their site a few days ago and decided to take a chance on it (using a temporary virtual card number, of course), but my order was literally cancelled within a few seconds of placing it. I didn't think it was a big deal at the time, especially since the 3DS listing in question completely disappeared from their site after I tried ordering it, but I was checking my credit card account this morning and noticed that they still charged me for it. I don't doubt that I'll have no trouble getting it overturned, but it's still a minor hassle and obviously doesn't speak well for the trustworthiness of their site.
If anyone else notices a good-looking deal from them posted on here, be wary (if the fact that it's a new site didn't set off any warning bells already!). Here are screenshots of my cancellation email (note the date) and the charge that showed up on my credit card a few days later, if anyone would like proof of what I'm claiming:
Anyway, I saw that the New 3DS listed above went back up on their site a few days ago and decided to take a chance on it (using a temporary virtual card number, of course), but my order was literally cancelled within a few seconds of placing it. I didn't think it was a big deal at the time, especially since the 3DS listing in question completely disappeared from their site after I tried ordering it, but I was checking my credit card account this morning and noticed that they still charged me for it. I don't doubt that I'll have no trouble getting it overturned, but it's still a minor hassle and obviously doesn't speak well for the trustworthiness of their site.
If anyone else notices a good-looking deal from them posted on here, be wary (if the fact that it's a new site didn't set off any warning bells already!). Here are screenshots of my cancellation email (note the date) and the charge that showed up on my credit card a few days later, if anyone would like proof of what I'm claiming:
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Now having read this thread, I'm glad I hadn't read this thread before that purchase, but what to do now? My experience was so good, I was just about to order another $2000 piece of equipment from VIPoutlet. (That's actually how I found this thread. I was trying to find a VIP Outlet promo code.) But $2000 is a much bigger stack of chips to gamble on something that either goes great, or terrible. I guess if I order it with a really protected credit card, it might mitigate the risk enough to try, ESPECIALLY if I can find a good promo code!
Good luck to all who choose to spin the big wheel! May it never land on BANKRUPT.
I bought a tool listed as Grade A which means that state of refurbished, not new. You need to be aware that they list some items like this, that it won't state the "Grade" unless refurb'd.
Anyway long story short, it arrived promptly and looked brand new, no wear and not a spec of dust, except the box looked like it had been opened previously and shipped somewhere else already. It was a great value!
I would order from them again, but considering what some of you wrote, I would be even more weary of purchasing a large, fragile item like a TV set as I've had bad experiences ordering TV sets online before from different places, broken or disappeared in shipping (??!!) and will only buy larger sets online now if the merchant has a local B&M to return it if I need to, I mean places like Walmart where you just stroll in within 90 days, shove a TV at them and say "gimme refund", lol.
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will report back if things are bad.
if no update, assume things went well. lol.
We apologize that you have had problems with our checkout system. Unfortunately, your transaction was flagged as potentially fraudulent by our order verification system. Normally, our credit card processor immediately releases the amount charged back to your card however in this case since you used a "gift credit card" more time was needed for the charge to settle.
Our products are sold on multiple platforms including Walmart.com. When you returned to our site and saw that the game system was no longer for sale it's because it was sold via one of our other fulfillment channels. When you are in the checkout process your item is made unavailable to other shoppers and is attached to you as you move through the checkout ... however if a transaction has completed unsuccessfully (or cancelled) the product is then returned to the pool of available products to be sold via all of our online channels.
Respectfully,
VIP Outlet Customer Support
Dear Customer,
We apologize that you have had problems with our checkout system. Unfortunately, your transaction was flagged as potentially fraudulent by our order verification system. Normally, our credit card processor immediately releases the amount charged back to your card however in this case since you used a "gift credit card" more time was needed for the charge to settle.
Our products are sold on multiple platforms including Walmart.com. When you returned to our site and saw that the game system was no longer for sale it's because it was sold via one of our other fulfillment channels. When you are in the checkout process your item is made unavailable to other shoppers and is attached to you as you move through the checkout ... however if a transaction has completed unsuccessfully (or cancelled) the product is then returned to the pool of available products to be sold via all of our online channels.
Respectfully,
VIPOutlet.com Customer Support
https://www.bbb.org/us/ar/rogers/...er-reviews
No help from customer service, guess i have to call my bank
I recvd an order confirmation & a shipping notice w/tracking #. I paid $79.63 (free priority shipping). I recvd EXACTLY what I ordered. 2 lights in damaged (squashed) boxes and 1 light w/no box - just the light itself. So, I paid $79.63 compared to $150 at Target. Give VIP outlet a shot - I'm completely satisfied.
Here's the link for reference - https://www.target.com/p/29-x-12-7-accordion-metal-wall-lamp-gold-white-threshold-153/-/A-53839270?clkid=f699f27dN451311e9b1a90e0b2e3dc41d&lnm=81938&afid=rewardStyle&ref=tgt_adv_xasd0002
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