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+5 Score 259 Replies 47,589 Views
Post #46842264 added 01-12-2012 6:21 PM by hba123 in The Lounge
Hope you have better luck than me. I also emailed asking the same things and here is my response: To Whom it may Concern: Please visit www.novartisotc.com for information on returning the...
+5 Score 259 Replies 47,589 Views
Post #46861848 added 01-13-2012 11:47 AM by elhaugen in The Lounge
The requirements for bottles without original boxes have been changed. It is now: Include UPC# from the product list and Lot # and expiration date off bottle.
+5 Score 259 Replies 47,589 Views
Post #46859930 added 01-13-2012 10:44 AM by jingram30 in The Lounge
They are getting their act together now. There is a FAQ on their Excedrin Facebook Page. Frequently Asked Questions
+5 Score 259 Replies 47,589 Views
Post #46863722 added 01-13-2012 12:44 PM by GoHalos in The Lounge
Did they make you show ID or did they just give you a merchandise card?
+5 Score 259 Replies 47,589 Views
Post #46872628 added 01-13-2012 8:03 PM by GoHalos in The Lounge
Up to 13 oz can go first class. Next up is parcel post and then Priority mail but it might be cheaper to send priority mail than parcel post (depending on where u live and what u have)if you can send...
+5 Score 259 Replies 47,589 Views
Post #46869664 added 01-13-2012 5:00 PM by Lochainin in The Lounge
So just off the phone with Novartis they stated if you are returning more than two products they will fully reimburse shipping costs per the cost stated on the parcel itself. The $2 shipping/postage...
+5 Score 259 Replies 47,589 Views
Post #46872908 added 01-13-2012 8:20 PM by notavailable in The Lounge
Any place which lists the MSRP of the products? Also while shipping what proof is there of what you have shipped? I would recommend delivery confirmation and keeping copies of the forms. That...
+5 Score 259 Replies 47,589 Views
Post #46777622 added 01-10-2012 2:34 PM by crownline266 in The Lounge
Then they need to edit their form because it doesn't really mention sending the product in. It mentions $2 for mailing but people might think that's the form(s). And if people don't call and just...
+5 Score 259 Replies 47,589 Views
Post #46736992 added 01-09-2012 8:05 AM by SnakePlisken in The Lounge
orally?
+5 Score 259 Replies 47,589 Views
Post #46737088 added 01-09-2012 8:08 AM by pinkybubbles in The Lounge
Wow! I filled only 1 bag - but I think I still have more. I also need to find my Gas-X preventions. I only used one bottle but I know I have more. This is really confusing what I have to do... My...
+5 Score 259 Replies 47,589 Views
Post #46737158 added 01-09-2012 8:12 AM by chevvy in The Lounge
I smell something funny...... :scratchh:
+5 Score 259 Replies 47,589 Views
Post #46737328 added 01-09-2012 8:18 AM by bunsbuns in The Lounge
I'm so sorry that this happened to you! On the one hand it seems like the employee just doesn't have an understanding of how things work, but on the other hand I know that even after hearing that...
+5 Score 259 Replies 47,589 Views
Post #46767276 added 01-10-2012 9:15 AM by isis1414 in The Lounge
so I just need to send in the UPC, and fill the form for those unopened boxes, correct?
+5 Score 259 Replies 47,589 Views
Post #46770268 added 01-10-2012 10:51 AM by qd4 in The Lounge
I am planning on waiting for a bit before I try and submit anything. Maybe in a few days they will have the reimbursement procedure figured out better.
+5 Score 259 Replies 47,589 Views
Post #46770596 added 01-10-2012 11:03 AM by crownline266 in The Lounge
What a mess!!! On their website where it list products this affects it shows Excedrin Menstrual Complete but on the link someone else posted above, that product isn't listed. The UPC is the same as...
+5 Score 259 Replies 47,589 Views
Post #46769080 added 01-10-2012 10:14 AM by Edxzxz in The Lounge
you replied to my post, but it doesn't seem like you actually read it. Just like I said, when they're free or a mm, I get them - free, or I make money 'buying' them. Get it? look through the cvs...
+5 Score 259 Replies 47,589 Views
Post #46769160 added 01-10-2012 10:18 AM by serra in The Lounge
that debate (hoarding) should be a separate topic so it doesn't derail this thread. feel free to create a thread for that convo here in the lounge forum. thank you.
+5 Score 259 Replies 47,589 Views
Post #46769344 added 01-10-2012 10:24 AM by GeraldFord in The Lounge
i just got off the phone with them and the CSR said you CANNOT return them to the store and you must send in the BOTTLES to get reimbursed. also one form per bottle. ugh
+5 Score 259 Replies 47,589 Views
Post #46771874 added 01-10-2012 11:46 AM by Zoe Moon in The Lounge
I see. Didn't know what MM stood for. I'm not new to SD. Just don't do the CVS and Rite-Aid stuff as there aren't any locations around here. :) Not trying to derail the thread, just trying to...
+5 Score 259 Replies 47,589 Views
Post #46809850 added 01-11-2012 4:44 PM by IAmFrugal in The Lounge
Would YOU want to make it easy if it was your company and you were going to be out tons of money? I don't understand why they would even deal with expired bottles, that would save a lot of trouble....
+5 Score 259 Replies 47,589 Views
Post #46745360 added 01-09-2012 1:05 PM by User1521746 in The Lounge
.....
+5 Score 259 Replies 47,589 Views
Post #46747888 added 01-09-2012 2:36 PM by Stretchingabuck in The Lounge
Thanks so much for saving me a phone call! :worship: When I did talk to cs.... they didn't ask for this number when I gave them the info on the open bottles, so I had no idea. I would rep you but I...
+5 Score 259 Replies 47,589 Views
Post #46748768 added 01-09-2012 3:12 PM by wildcouponlady in The Lounge
This was on my local news....they did not say where to return them....just said it was recalled and may cause other effects( increase drowsiness). Bet it will be on the world news. I may choose to...
+5 Score 259 Replies 47,589 Views
Post #46752884 added 01-09-2012 6:13 PM by yesiamblonde in The Lounge
...............................
+5 Score 259 Replies 47,589 Views
Post #46936682 added 01-16-2012 7:32 PM by coupon queen in The Lounge
Returned some Gas-X prevention to Albertsons today. They gave me 6.89 each plus tax which is a lot easier for me than returning them to the manufacturer. They did not ask for ID or anything and...
+5 Score 259 Replies 47,589 Views
Post #46738402 added 01-09-2012 9:01 AM by Msblue422 in The Lounge
Am I missing something or does it look like we'll need a separate form for each box:eek: I hope I just need more coffee.
+5 Score 259 Replies 47,589 Views
Post #46738512 added 01-09-2012 9:06 AM by diamondie in The Lounge
Just an fyi..... Check your medicine cabinet: You could have one or more bottles of recalled pills. They are offering estimate retail price plus $2 shipping and handling refund. Pharmaceutical...
+5 Score 259 Replies 47,589 Views
Post #46738538 added 01-09-2012 9:07 AM by Stretchingabuck in The Lounge
Yes, Right but the recall is going by Date, not lot #. You still need the # for the form but it is the date that matters when trying to determine if it is recalled or not. Thanks :)
+5 Score 259 Replies 47,589 Views
Post #46738968 added 01-09-2012 9:27 AM by THATcouponlady in The Lounge
I will take retail price PLUS $2 shipping if all I have to send in is the UPC code. What's the point of the $2 shipping if you are sending in the code? A form for each. Oy vey. I can see this is...
+5 Score 259 Replies 47,589 Views
Post #46743686 added 01-09-2012 12:08 PM by ashcampbell in The Lounge
Verily. Win! Interesting how me and mine noticed a few chipped or broken pills and figured it was just a rough shipment or someone dropped it at the store. I'm wondering if those pills were the...
+5 Score 259 Replies 47,589 Views
Post #46754206 added 01-09-2012 7:18 PM by Foladar in The Lounge
I can't even figure out where the NDC or UCC codes are on a bottle. edit: NDC is super small above the label on a bottle, wow
+5 Score 259 Replies 47,589 Views
Post #46755656 added 01-09-2012 8:29 PM by noracrub in The Lounge
I don't understand why they don't require consumers to send in product itself. How are people going to dispose of these? I know the same is true if any medication, but with some of the items possibly...
+5 Score 259 Replies 47,589 Views
Post #46755712 added 01-09-2012 8:33 PM by lilola8 in The Lounge
I have the same question.
+5 Score 259 Replies 47,589 Views
Post #46757276 added 01-09-2012 9:37 PM by yesiamblonde in The Lounge
You are correct!!!! :eek: It is gas-x prevention only!!!! I thought the recall included ALL gas-x products. This afternoon when I read the wedmd page, I freaked out & got excited at the same time....
+5 Score 259 Replies 47,589 Views
Post #46751162 added 01-09-2012 5:01 PM by Edxzxz in The Lounge
I don't want a money card, I want cash. This was Novartis' screwup, they want me to throw their defective crap away so nobody dies & sues them into oblivion, the least they can do is streamline this...
+5 Score 259 Replies 47,589 Views
Post #46736694 added 01-09-2012 7:51 AM by chevvy in The Lounge
Damnit! I just took 5 of each! :facepalm2:
+5 Score 259 Replies 47,589 Views
Post #46736858 added 01-09-2012 7:58 AM by fitnessfan in The Lounge
Back when there was a recall on some children's medicine (I think it was children's tylenol, but I could be wrong), I brought it to CVS and said it had been recalled. Cashier scanned it and could...
+5 Score 259 Replies 47,589 Views
Post #46736894 added 01-09-2012 8:00 AM by sweetdiggity in The Lounge
I just got 7 packs of Excedrin free the other day! I want my money back! lol ;) Thanks for the info! Getting these out of my stockpile.
+5 Score 259 Replies 47,589 Views
Post #46736928 added 01-09-2012 8:02 AM by camalott4 in The Lounge
Just returned them to publix and then this happened- This is unbelievable and even worse it happened a publix store that knows me well as I have been in there well over a thousand times. After the...
+5 Score 259 Replies 47,589 Views
Post #46737722 added 01-09-2012 8:31 AM by User1521746 in The Lounge
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