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Win 10 Pro PC DLNA\Remote Desktop issue?

6,281 1,373 February 10, 2024 at 05:32 PM
Have a home network with a number of PCs (both laptops and desktops) all but two running Win 10 Pro (one laptop is running Win 10 Home and another is a laptop running Win 11 Home). Everything is static IP on the network. Router is a Netgear R7800 on the latest firmware. Most PCs run ipvanish VPN. All run Norton 360 or Malware Bytes Pro. Everything is up to date update and driver-wise.

Everything works fine except for one Desktop running Win 10 Pro which I will periodically lose the ability to remote Desktop into or tie into the media on it via DLNA\Kodi. Most of the time File Explore with mapped drives to this machine will be fine but occasionally they lose connection as well. Very annoying. With or without the VPN running, the same issue occurs.

Sometimes the problem occurs within a few minutes, other times a few hours. Checked a number of things including IPV4 and ipv6 running, DNS settings, etc. As best I can tell (and I am no expert on networking), it looks like the machine name of the machine in question will periodically not resolve on other machines via ipv4 (and the mapping seems to be incorrect). Ipv6 seems to resolve correctly. There are no IP conflicts on the network. I tried switching the IP address of the machine to a new IP....same problem. Rebooting or more notably, disconnecting or reconnecting to the VPN service will correct the problem for awhile so that seems to reset the network.

Any ideas on what the issue might be? It has gotten to the point where I am thinking about just re-burning the PC with a fresh OS install.
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jkee
02-10-2024 at 07:00 PM.
02-10-2024 at 07:00 PM.
Especially with static IPs, I've sometimes had windows switch a network from private to public or unidentified.
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YanksIn2009
02-10-2024 at 07:12 PM.
02-10-2024 at 07:12 PM.
Quote from jkee :
Especially with static IPs, I've sometimes had windows switch a network from private to public or unidentified.

I have had that happen as well, but the PC in question is a private network.
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jkee
02-10-2024 at 08:10 PM.
02-10-2024 at 08:10 PM.
Quote from YanksIn2009 :
I have had that happen as well, but the PC in question is a private network.
You could try unbinding IPV6
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ChinaRider
02-12-2024 at 02:30 PM.
02-12-2024 at 02:30 PM.
When you say 'remote Desktop' what service are you referring to? The one built into Windows or a third party program like RealVNC or TightVNC?

As someone who maintains a network with multiple PCs like you do, I'd suggest if the PC in question is easy to wipe and do a fresh OS install without losing any precious data / history, that's your easiest solution and it will save you a ton of guesswork wondering if existing settings are correct, programs are corrupt, etc...
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Last edited by ChinaRider February 12, 2024 at 02:32 PM.
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Ta da.
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TeeDub
02-12-2024 at 02:34 PM.
02-12-2024 at 02:34 PM.
When it happens is the PC going into a power save mode?

Windows 10 has a new "feature" called Energy-Efficient Ethernet. You can disable it in the device manager.
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Original Poster
YanksIn2009
02-12-2024 at 06:35 PM.
02-12-2024 at 06:35 PM.
Quote from ChinaRider :
When you say 'remote Desktop' what service are you referring to? The one built into Windows or a third party program like RealVNC or TightVNC?

As someone who maintains a network with multiple PCs like you do, I'd suggest if the PC in question is easy to wipe and do a fresh OS install without losing any precious data / history, that's your easiest solution and it will save you a ton of guesswork wondering if existing settings are correct, programs are corrupt, etc...

Remote Desktop built into Windows. I could wipe it without losing anything. It is just re-installing everything and setting it up that is a pita.
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Original Poster
YanksIn2009
02-12-2024 at 06:41 PM.
02-12-2024 at 06:41 PM.
Quote from TeeDub :
When it happens is the PC going into a power save mode?

Windows 10 has a new "feature" called Energy-Efficient Ethernet. You can disable it in the device manager.

It was on...I turned it off along with the "Green Ethernet" setting. Will see if it makes any difference.
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zeroflight
02-14-2024 at 11:29 AM.
02-14-2024 at 11:29 AM.
Power settings sound like the most likely culprit.

Also check the Power Management tab of the driver.

If you don't see an change since these posts, also check a couple more things...
Registry HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Media Player NSS\3.0
Delete out the sub-keys
Then go into your Network Sharing Center (the old one, not the default Win10 one, so it's an extra click from there) -> Advanced sharing settings. Then flip & turn on the file & printer sharing for each of the network profiles.
Save it
Then go back a screen and go to the Media Streaming options and check that flip & turn it on as well.
Reboot, check that you can access, then undo the File & Printer sharing step.
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YanksIn2009
02-17-2024 at 10:38 AM.
02-17-2024 at 10:38 AM.
Quote from YanksIn2009 :
It was on...I turned it off along with the "Green Ethernet" setting. Will see if it makes any difference.
This seems to have solved the issue. Thanks.
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TeeDub
02-20-2024 at 10:27 AM.
02-20-2024 at 10:27 AM.
Quote from YanksIn2009 :
This seems to have solved the issue. Thanks.
Glad it was something easy. Congratulations!
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DC
02-27-2024 at 08:56 AM.
02-27-2024 at 08:56 AM.
Quote from YanksIn2009 :
This seems to have solved the issue. Thanks.
Seems a lot of times that power saving features are not fully baked and creates weird issues.

Congrats on getting it solved!
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