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PSA: You Can Now Convert Sprint SERO Plans to $30 SWAC plans

532 167 March 20, 2019 at 01:52 PM in Tech & Electronics (7) Sprint
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Last Edited by jupiterman April 6, 2019 at 02:05 PM
+60 Deal Score
195,373 Views
Update: The premium plan is now $45 before autopay discount, but no longer includes Uber credits. For those that don't use Uber, but pay for Amazon Prime, that now makes this plan the best deal.

Update: You can dial *2 from your Sprint phone to have your account converted. https://community.sprint.com/t5/E...swAdDfoPeA



Convert Sprint SERO plan to $30 SWAC plan
Anyone who is still on SERO can now convert their plan to the $30 or $50 $40 SWAC (Sprint Wireless Advantage Club) plans at this link:

http://www.sprint.com/swacconversion

Plan details

Advantage Unlimited Plus
$30/mo. with autopay
$35/mo. without autopay
Unlimited talk, text, and data
Tidal Premium and Hulu
50GB hotspot
Unlimited Talk. Text. and10GB LTE data in Canada and Mexico
HD video streams at up to 1080p, music at up to 1.5mbps , gaming
streams at up to 8mbps. Data deprioritization during congestion. MHS,
P2P and VPN reduced to 3G speeds after 50GB/mo.

Advantage Unlimited Premium
$40/mo. with autopay
$45/mo. without autopay
Unlimited talk, text, and data
Amazon Prime, Hulu and TIDAL Premium,
Lookout Premium Plus
100GB hotspot
Unlimited Talk,Text, and 4G LTE data in Canada and Mexico
Data deprioritization during congestion.MHS,
P2P and VPN reduced to 3G speeds after
100GB/mo.

Additional Benefits
Waived upgrade fee.
Waived activation fee
Nationwide long distance. Call waiting. Three-way calling.
CallerID
Global Roaming in over 185 Worldwide Destinations
25% discount onaccessories
  • Deal Image
PSA: You Can Now Convert Sprint SERO Plans to $30 SWAC plans
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Community Wiki

Last Edited by Schooby April 5, 2019 at 09:37 AM
Sprint reached out and tells us that the link in the OP is outdated and this one https://community.sprint.com/t5/E...-p/1033393 is the newer, corrected one.
I didn't want to edit the OP but if the OP wanted to edit to have this link.. that would be great.
~Schooby
Community Manager

----------------------------------------------------------------------------------------------------------------------

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Note: Sprint stated they were in the process of of migrating all SERO accounts to SWAC, so you can either initiate the move yourself if you wish, or wait until they eventually get to your account.

Here is the dedicated customer service email. [email protected]
When I last used it, they took a full day to reply, but did so personably and thoroughly.

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Joined Jul 2011
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> bubble2 15,667 Posts
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desi_babu_2010
03-28-2019 at 08:26 AM.
03-28-2019 at 08:26 AM.
Quote from bpb1970 :
Her phone is still using Sprint towers through Red Pocket. That plan works on Sprint or AT&T with compatible phones. The 2GB plan works with Verizon.
i would have liked to try V with the 5gb for $18.
but as u said , i dont think u can get V for that price..just the other 3 (S, TM, ATT)
Reply
Joined Oct 2012
L5: Journeyman
> bubble2 516 Posts
188 Reputation
Bob2012
03-28-2019 at 08:52 AM.
03-28-2019 at 08:52 AM.
Quote from dble00dumb :
Anyone who got converted via the website form, do they give you any kind of notice when it's done? Email? Txt? Call? I think I submitted it on Tuesday. How many days do you think it will take?

I only received a text message (no email or phone call from a Sprint rep) like the one below for each of the 2 numbers on my account:

Sprint-(name on my account), plan updated for phone# NPA-NXX-XXXX. Effective 04/01/2019, the Advantage Unlimited Premium plan replaces the Everything Plus Family 1600.
Reply
Joined Aug 2009
L3: Novice
> bubble2 182 Posts
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gvc
03-28-2019 at 08:55 AM.
03-28-2019 at 08:55 AM.
Quote from wordsfly :
It's a stand alone Hulu account w/ commercials. I've used it on multiple smart tvs and devices.
SERO already offers Hulu, you don't need to switch to these newer plans, you can get it now and they couldn't have made it easier to add the promotion. It took me days of confusion to add a similar promotion for HBO from ATT.

Emailed the CEO yesterday and got my plan conversion text and email this morning! But, no instructions on how to set up my Hulu account. Can anyone advise?
Reply
Joined Jun 2003
L6: Expert
> bubble2 1,347 Posts
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dble00dumb
03-28-2019 at 09:52 AM.
03-28-2019 at 09:52 AM.
Quote from Bob2012 :
I only received a text message (no email or phone call from a Sprint rep) like the one below for each of the 2 numbers on my account:

Sprint-(name on my account), plan updated for phone# NPA-NXX-XXXX. Effective 04/01/2019, the Advantage Unlimited Premium plan replaces the Everything Plus Family 1600.
Thanks, I'll look out for a text. About how long did it take from the time you submitted form?
Reply
Joined Aug 2009
L3: Novice
> bubble2 182 Posts
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gvc
03-28-2019 at 10:39 AM.
03-28-2019 at 10:39 AM.
Quote from gvc :
Emailed the CEO yesterday and got my plan conversion text and email this morning! But, no instructions on how to set up my Hulu account. Can anyone advise?
I figured this out. Hulu was not automatically added to my plan so I went into "Change My Services" in my Account Manager and checked off the box for Hulu. Got a text after a few minutes to set up my new Hulu account.
Reply
Last edited by gvc March 28, 2019 at 11:42 AM.
Joined Dec 2018
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> bubble2 6 Posts
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Doswald3
03-28-2019 at 03:01 PM.
03-28-2019 at 03:01 PM.
As soon as I got confirmation all streaming slowed to a near halt. Music and videos sound like they're being played back at half speed even in good coverage areas. Beware.
Reply
Joined Mar 2008
L10: Grand Master
> bubble2 12,478 Posts
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pokymon
03-28-2019 at 03:04 PM.
03-28-2019 at 03:04 PM.
I am still on SERO signed up using Galaxy phone many years ago. I pay $112 for two phones including taxes.
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Joined Dec 2005
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> bubble2 646 Posts
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qqluck
03-28-2019 at 04:07 PM.
03-28-2019 at 04:07 PM.
Quote from slickrickshteinbaum :
what will that get you? are there any deals that would make it worth it to do this?
You are right. I thought there would be discounts if i buy a new phone through Sprint.com like there are used to. I just checked and didn't see any. Do Sprint still offer discounts for 2-year contract?
Reply
Joined Sep 2006
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> bubble2 532 Posts
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Original Poster
jupiterman
03-28-2019 at 04:14 PM.
03-28-2019 at 04:14 PM.
Quote from Doswald3 :
As soon as I got confirmation all streaming slowed to a near halt. Music and videos sound like they're being played back at half speed even in good coverage areas. Beware.
I had the opposite experience. When my billing cycle came, and I was switched over I found my data speeds increased dramatically, as if I was being throttled on SERO even though it wasn't supposed to be. I got 19 mbps at my house where I've never gotten more than 5 or 6 on a good day, and usually get 1 or 2.

Edit: I've noticed more roaming, so it might be that I am roaming now more instead of being forced onto weak signals.
Reply
Last edited by jupiterman March 28, 2019 at 04:20 PM.
Joined Sep 2006
L5: Journeyman
> bubble2 532 Posts
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Original Poster
jupiterman
03-28-2019 at 04:27 PM.
03-28-2019 at 04:27 PM.
Quote from gvc :
I figured this out. Hulu was not automatically added to my plan so I went into "Change My Services" in my Account Manager and checked off the box for Hulu. Got a text after a few minutes to set up my new Hulu account.
Hulu was not enabled by default on mine because it was incompatible with unlimited shared nights/weekends at 6pm which somehow survived the conversion despite being useless now.
Reply
Joined Sep 2006
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> bubble2 532 Posts
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Original Poster
jupiterman
03-28-2019 at 04:46 PM.
03-28-2019 at 04:46 PM.
Quote from slickrickshteinbaum :
does anyone know whether sprint audit compliance team will be cancelling all these converted swac lines after 3 billing cycles like that reddit user experienced? has anyone emailed michael to see if they will be closing a lot of these lines out?
I don't think that was a SERO conversion. I'm pretty sure that was someone who signed up with employee information, and that employee left the company.
Reply
Joined Dec 2018
L2: ϾϿ Expert
> bubble2 1,375 Posts
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slickrickshteinbaum
03-28-2019 at 05:54 PM.
03-28-2019 at 05:54 PM.
Quote from jupiterman :
I don't think that was a SERO conversion. I'm pretty sure that was someone who signed up with employee information, and that employee left the company.
so are you saying that this can happen only for those who have migrated to swac and their sponsors left sprint? this person was on SERO 500 and was converted to swac with the forced conversion.
Reply
Joined May 2004
Commie
> bubble2 14,301 Posts
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BalkiBartokomous
03-28-2019 at 05:56 PM.
03-28-2019 at 05:56 PM.
Quote from Doswald3 :
As soon as I got confirmation all streaming slowed to a near halt. Music and videos sound like they're being played back at half speed even in good coverage areas. Beware.
Anyone else have a similar experience?



Quote from qqluck :
You are right. I thought there would be discounts if i buy a new phone through Sprint.com like there are used to. I just checked and didn't see any. Do Sprint still offer discounts for 2-year contract?
There are no more contracts. There are only lease and regular offers.
Reply
Joined Apr 2007
L3: Novice
> bubble2 220 Posts
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jaydubya
03-28-2019 at 06:16 PM.
03-28-2019 at 06:16 PM.
Quote from CubanMissile :
Is not gonna happen. We converted the right way. That letter sounds like someone either illegally used an employee info OR the employee itself got too happy giving out invites. Or maybe a troll wants to freak everybody out.
Quote from jupiterman :
I don't think that was a SERO conversion. I'm pretty sure that was someone who signed up with employee information, and that employee left the company.
There was this text which suggested that there was a manual conversion by a Sprint employee--who knows what was done in the back end computers--which could make the reddit poster's conversions different from what is being described here:
While I was waiting for my two SERO lines to be converted to SWAC, I received an invite for SWAC that I wanted to use for my wife's non-SERO account (not under contract.).

I was told by a CSR that I would have to take ownership of her account (add it to my 2 SERO 500 lines account), create a new SWAC account for her and then port her old number over (while closing her old account in my possession).

Sounds simple, but it was far from it. After the change of ownership was complete, I couldn't get any CSR who understood what I was talking about.

I called 4 times yesterday, and each time my call got dropped while the CSR was supposedly talking to a supervisor.

On the 5th try, I got a decent CSR who apologized for all my hassle. He said that since my wife's line was now under my ownership and under the same account number which had 2 SERO "employee" lines, he said he would convert all 3 lines to Advantage Unlimited Plus accounts, immediately.

Sure enough, I got text messages confirming the change to all 3 lines. I checked my account online and confirmed it there too. All 3 are now Advantage Unlimited Plus. We'll see if there are any surprises on my first bill, but with auto-pay they should be $30 per line plus taxes, etc..

So hopefully everyone else will get their SWAC lines ASAP, and with much less effort.
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Joined May 2006
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> bubble2 273 Posts
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midn9strkr
03-28-2019 at 08:37 PM.
03-28-2019 at 08:37 PM.
Quote from Arex :
My billing cycle ends on the 12th of each month. And I misspoke; I actually submitted the form on Wednesday, 3/20. Hopefully you'll receive your confirmation soon.
Quote from dble00dumb :
Anyone who got converted via the website form, do they give you any kind of notice when it's done? Email? Txt? Call? I think I submitted it on Tuesday. How many days do you think it will take?
Finally was able to convert my SERO account yesterday morning after emailing the CEO. Had submitted the online form last Thursday 3/21, but didn't get any confirmation beyond the initial email. Got tired of waiting.

After the CEO email, took a little more than half an hour to convert. Noticed phone updating in the background; got text "Sprint: You now have unlimited music and videos included! Visit http://tdl.sh/EvwkFv to download TIDAL & listen to your favorite music ad-free. FreeMsg."

Shortly thereafter notified by email from [email protected] 1st that account was successfully converted; then got another text about an hour later "Sprint-[NAME], plan updated for phone# [##########]. Effective 03/27/2019, the Advantage Unlimited Plus plan replaces the SERO Premium 500 plan. FreeMsg."

Just email the CEO...super fast & responsive.

You can probably just email [email protected] directly instead of the CEO. He probably just forwards the emails to them.
Reply
Last edited by midn9strkr March 28, 2019 at 08:42 PM.
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