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PSA: You Can Now Convert Sprint SERO Plans to $30 SWAC plans
March 20, 2019 at
01:52 PM
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Tech & Electronics
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Sprint
Deal Details
Last Edited by jupiterman April 6, 2019 at 02:05 PM
Update: The premium plan is now $45 before autopay discount, but no longer includes Uber credits. For those that don't use Uber, but pay for Amazon Prime, that now makes this plan the best deal.
Update: You can dial *2 from your Sprint phone to have your account converted. https://community.sprin
Convert Sprint SERO plan to $30 SWAC plan
Anyone who is still on SERO can now convert their plan to the $30 or$50 $40 SWAC (Sprint Wireless Advantage Club) plans at this link:
http://www.sprint.com/swacconversion
Plan details
Advantage Unlimited Plus
$30/mo. with autopay
$35/mo. without autopay
Unlimited talk, text, and data
Tidal Premium and Hulu
50GB hotspot
Unlimited Talk. Text. and10GB LTE data in Canada and Mexico
HD video streams at up to 1080p, music at up to 1.5mbps , gaming
streams at up to 8mbps. Data deprioritization during congestion. MHS,
P2P and VPN reduced to 3G speeds after 50GB/mo.
Advantage Unlimited Premium
$40/mo. with autopay
$45/mo. without autopay
Unlimited talk, text, and data
Amazon Prime, Hulu and TIDAL Premium,
Lookout Premium Plus
100GB hotspot
Unlimited Talk,Text, and 4G LTE data in Canada and Mexico
Data deprioritization during congestion.MHS,
P2P and VPN reduced to 3G speeds after
100GB/mo.
Additional Benefits
Waived upgrade fee.
Waived activation fee
Nationwide long distance. Call waiting. Three-way calling.
CallerID
Global Roaming in over 185 Worldwide Destinations
25% discount onaccessories
Update: You can dial *2 from your Sprint phone to have your account converted. https://community.sprin
Convert Sprint SERO plan to $30 SWAC plan
Anyone who is still on SERO can now convert their plan to the $30 or
http://www.sprint.com/swacconversion
Plan details
Advantage Unlimited Plus
$30/mo. with autopay
$35/mo. without autopay
Unlimited talk, text, and data
Tidal Premium and Hulu
50GB hotspot
Unlimited Talk. Text. and10GB LTE data in Canada and Mexico
HD video streams at up to 1080p, music at up to 1.5mbps , gaming
streams at up to 8mbps. Data deprioritization during congestion. MHS,
P2P and VPN reduced to 3G speeds after 50GB/mo.
Advantage Unlimited Premium
$40/mo. with autopay
$45/mo. without autopay
Unlimited talk, text, and data
Amazon Prime, Hulu and TIDAL Premium,
Lookout Premium Plus
100GB hotspot
Unlimited Talk,Text, and 4G LTE data in Canada and Mexico
Data deprioritization during congestion.MHS,
P2P and VPN reduced to 3G speeds after
100GB/mo.
Additional Benefits
Waived upgrade fee.
Waived activation fee
Nationwide long distance. Call waiting. Three-way calling.
CallerID
Global Roaming in over 185 Worldwide Destinations
25% discount onaccessories
Community Wiki
Last Edited by Schooby
April 5, 2019
at
09:37 AM
Sprint reached out and tells us that the link in the OP is outdated and this one https://community.sprin
I didn't want to edit the OP but if the OP wanted to edit to have this link.. that would be great.
~Schooby
Community Manager
----------------------------------------------------------------------------------------------------------------------
This post can be edited by most users to provide up-to-date information about developments of this thread based on user responses, and user findings. Feel free to add, change or remove information shown here as it becomes available. This includes new coupons, rebates, ideas, thread summary, and similar items.
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Note: Sprint stated they were in the process of of migrating all SERO accounts to SWAC, so you can either initiate the move yourself if you wish, or wait until they eventually get to your account.
Here is the dedicated customer service email. [email protected]
When I last used it, they took a full day to reply, but did so personably and thoroughly.
I didn't want to edit the OP but if the OP wanted to edit to have this link.. that would be great.
~Schooby
Community Manager
----------------------------------------------------------------------------------------------------------------------
This post can be edited by most users to provide up-to-date information about developments of this thread based on user responses, and user findings. Feel free to add, change or remove information shown here as it becomes available. This includes new coupons, rebates, ideas, thread summary, and similar items.
Once a Thread Wiki is added to a thread, "Create Wiki" button will disappear. If you would like to learn more about Thread Wiki feature, click here.
Note: Sprint stated they were in the process of of migrating all SERO accounts to SWAC, so you can either initiate the move yourself if you wish, or wait until they eventually get to your account.
Here is the dedicated customer service email. [email protected]
When I last used it, they took a full day to reply, but did so personably and thoroughly.
602 Comments
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Edit: and I was worried that I would lose my last trade-in lease credit for my iPhone X, but they just went ahead and credited to my account w/o me even asking.
As noted in a previous thread, I can confirm that legacy SERO plans can be converted to SWAC plan. If you've been waiting for Sprint to contact you and have decided that this migration to SWAC would work for you, you can initiate the migration. I've had the SERO 500 plan, for several years and after reading other threads regarding this planned migration to SWAC, decided to contact Sprint.
As suggested in a recent Reddit thread, I sent an email to Sprint's CEO: [email protected] , requesting conversion of my SERO plan to SWAC and within 30 minutes received a follow-up email from Sprint Customer Care advising that my plan was converted to "Advantage Unlimited Plus"; but, was also given the option to upgrade to:
**** Please be advised your lines are also eligible for the Advantage
Unlimited Premium Plan. *****
Advantage Unlimited Premium Plan includes the following:
• $55 Advantage Unlimited Premium Plan
• Available for new SWAC/EWD family lines and migrations for existing
SWAC/EWD family lines
• $5/mo/line discount with active AutoPay enrollment
• Unlimited Canada/Mexico data roaming
• Streaming Full HD Video
•Includes 100 GB MHS along with Amazon prime,
•Outlook / Lookout Premium Plus
•12 month limited time Uber promotional credit plus existing features
from Advantage Plus.
this is the letter i was referring to that they sent after 3 billing cycles.
Dear Valued Sprint Customer,
During a recent audit, it was discovered that your account is set up
incorrectly and it is not eligible for Sprint Wireless Advantage Club
(SWAC) program. According to our records, your account is missing
specific information which will allow us to determine eligibility.
Account Number: XXXXXXXXX
Mobile Number(s): XXX-XXX-XXXX, XXX-XXX-XXXX and XXX-XXX-XXX
To avoid service interruption, please reply to this email within 5
business days with the first and last name of your Sprint employee
sponsor so that we can update your account.
Sprint Employee Sponsor Information
Employee Sponsor CID:
Employee's FIRST and LAST Name:
If you do not have an active Sprint employee sponsor, you will need to
convert off of the Advantage Unlimited plan, and move to a different
consumer plan to avoid service interruption, and have 5 days to do this.
Please reply to this email with your instructions in this regard. To
view current consumer plans, please visit http://www.Sprint.com/shop/plan-wall/
I remember comments/concerns expressed on FatWallet when SERO rolled out. There were those who warned that it was a "bait and switch" effort, by Sprint and that we might benefit for a couple of years; but, then...
It's taken 12+ years; but now, it (finally) appears that they were right. Sprint now wants to reduce my $50/month plan to $30 and in addition, give me a 50gb hotspot, international roaming, Hulu and Tidal. How insulting! Do they think that we skin our knuckles when we walk? Next thing you know, they'll be trying to convince us that the Earth isn't flat...
Thanks for the reminder. SERO has been great, with no complaints from me, but this looks like an upgrade alright. Thanks to the OP and for the suggestion to contact the CEO via email. Will give it a try.
Edit: and I was worried that I would lose my last trade-in lease credit for my iPhone X, but they just went ahead and credited to my account w/o me even asking.
How did they credit you the trade-in lease credit? Credit the total amount of monthly credits for the remaining months?
Mar 31 - Lease Adjustment
-$19.45
I'm already converted. Happy to see my bill drop for a change.
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I'm not sure.....sounds like it went effective a month ago? Lol
been processed on 04/01/2019 . I have configured the Phone Number(s)
Xxx-xxx-xxxx with the Advantage Unlimited Plus plan ($30 with autopay,
$35 without autopay per smart and/or basic phone plan) effective
03/02/2019 which is the billing cycle
guess they meant 4/2, which just happens to be my new billing cycle
Anyone else have the same or different results?
I had my account converted from SERO to SWAC last week, and just out of curiosity, I went in to see my options when adding a new line. It will allow me to add a new line at the SWAC $30 or $50 price points. With SERO, there were no options to add new SERO lines. If you wanted to add a line, your only options were to add standard consumer priced service lines. For many people, that might be a big reason to switch.
Note: This of course requires that you have a SWAC line to start with.
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I had my account converted from SERO to SWAC last week, and just out of curiosity, I went in to see my options when adding a new line. It will allow me to add a new line at the SWAC $30 or $50 price points. With SERO, there were no options to add new SERO lines. If you wanted to add a line, your only options were to add standard consumer priced service lines. For many people, that might be a big reason to switch.
Note: This of course requires that you have a SWAC line to start with.