Deal requires purchase of an AT&T PREPAID phone from either a Walmart store or from walmart.com. It does not have to be a smartphone. The Cingular Flip 2 also works.
If you have no intention of using the Walmart phone and want to swap to a different phone, verify the Walmart phone you buy has the same size SIM card as the phone you want to use (most use nanoSIM cards these days). To be safe, use the Walmart phone until your bonus data appears on your account.
Online activation does not give you an option to port your number. It will only give you a new number based on the zip code you enter during activation. Try calling customer service to activate if you wish to port your number over.
If you activated your phone with a new number and wish to port your old number over to it after the fact, read the warning below:
Warning about porting after activation: YMMV Several users are reporting that they aren't receiving the 17GB of bonus data after porting their number over and only receiving 8GB of bonus from the regular AT&T deal. Many are getting the runaround and being told to wait the entire 10 days to see if the full 17GB shows up. At least one user has so far and still hasn't received it. AT&T has escalated their case and they're waiting to hear back (https://slickdeals.net/forums/showpost.php?p=
Phone numbers:
AT&T customer service: 1-800-901-9878 or 611 on any AT&T mobile phone
AT&T's Port Activation Center: 1-888-898-7685
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from ThriftyLake7039
Yes of course. That is the whole point. Btw the rep told me that this offer expires at the end of october.
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from knightrider93
This deal is valid until first week of September. Spoke with a ATT rep last night, she said this is a new deal and she will be following my account to see if I get 17 GB bonus or not because I changed the sim, phone and port in my number on the same day (7/3) I bought the prepaid cards. Still waiting for 17 GB bonus data to kick in
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1,772 Comments
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Also, doing a chargeback and filing an FCC complaint isn't going to work if you haven't given ATT the time to provide the promised service. As when Moviepass went to $10 a month and there was a rush of new customers complaining because they hadn't received their cards, ATT has said they've been overwhelmed by the response to the promotion and it's taking them time to catch up. If you haven't taken the time to
Called customer service and he is "certain" that after the 10 days, I will get another 17 GB (33 total). I told him that is very unlikely and I'm not porting my numbers until this is straightened out. Any advice on how to escalate it from offshore CS who is just saying whatever he thinks will get me off the phone the quickest?
Also, doing a chargeback and filing an FCC complaint isn't going to work if you haven't given ATT the time to provide the promised service. As when Moviepass went to $10 a month and there was a rush of new customers complaining because they hadn't received their cards, ATT has said they've been overwhelmed by the response to the promotion and it's taking them time to catch up. If you haven't taken the time to
The ATT website says you can contact them after 10 days if you haven't received the 25GB. Then you have a reason to get them to make a case file and escalate it. I was told it would take 3-5 days after the case file was made before I'd see the 25GB, but fortunately if I have to call back, all the info is supposedly in their system, such as verification of Walmart IMEI, etc. So my advice is be patient but persistent, since they claim to have a backlog of updating accounts, while others have apparently given up and accepted the 16GB they're getting now without demanding what they're entitled to.
So with porting in, it does not matter when you port in. From your experience, you ported in a single visit to att store, and kept the sim inside the walmart phone til the 17Gb data showed up.
I wanna redo this again, i might port out to t-mobile get the $3 plan +$10 sim card, then port in again to att but ill bring the walmart phone to an att store and port in the same time.
Or should i port out to google voice instead? it's $20 to port out.
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Some phone choices...
Nokia 3.1a $89 - decent budget phone with Android Pie(Android One)
Alcatel idealXTRA - cheapest I've found as several stores near me $25 brickseek [brickseek.com]
Samsung Galaxy Express Prime 3 - found for $31 several locations near me brickseek [brickseek.com]
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I'm in a multi line where all of us bought the phones and activated at the same time. Unfortunately 3/10 of us still only have 8gb bonus. 4 of the guys had it rectified yesterday.
Also I don't think keeping the sim in the phone does anything as a couple of the guys in my multi line have had it out since day one but still got the 17GB promo.
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