I'm starting a new thread since the existing one is for new line or port in.
I called Xfinity mobile customer care to ask if they are offering any promotion to existing customers to upgrade to latest iPhone 11 phones and I was informed, in no uncertain terms , that I'm eligible for $250 Visa card if I were to buy a new iPhone 11 (Max or otherwise). He even read some written promotion to confirm when I told him I was suspicious of that offer. I even pointed out their website states that a new line or a port in is required... but I was informed that is not required.
The only requirement is I will have to buy the phone at a local Xfinity store.
Recommended: Place your order for the new iPhones on or after September 20th, 2019 *IN STORE ONLY*
Try your luck at your local store. YMMV.
https://www.xfinity.com/mobile/su...ung-galaxy
https://www.xfinity.com/mobile/
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I've seen vague and incomplete references to it here and I don't see why this wouldn't work since I've had the original line for more than a year.
The only possible snag I can see is that the original phone is not paid off, but I'm almost certain I was able to cancel my ex's service while still making payments on the phone. Even if I pay the original phone off now, they just might have some kind of crazy extra fine print about not being able to cancel a line within so many months of opening a different new one or something. Sneaky Sneaky.
I
(no port-in, no trade-in)
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I told him my device was paid off which it is. This was the response.
"In that case you would be eligible for the offer even doing the pre-order as you would do an NDEL process (New Device on Existent Line) just remember that the order for that must be placed in-store."
"Also, make sure with the store rep that an NDEL is done (New Device on Existent Line) so you can apply for the offer."
$250 Visa Prepaid Card with In-Store iPhone and Samsung Upgrades
Xfinity Mobile customers can qualify for a $250 Visa Prepaid Card for upgrading an existing line to a new iPhone or Samsung device in any Xfinity Store with available inventory. Upgrades will be completed via our New Device Existing Line (NDEL) or Early Upgrade programs. Online and telesales upgrades do not qualify. The Samsung Galaxy A50 is excluded from this promotion.
Start Date: 08/23/2019
End Date: 09/30/2019
Pre-orders and back-orders qualify
Stackable with other current Visa Prepaid Card promotions
"Upgrades will be completed via our New Device Existing Line (NDEL)...."
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