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novum_bonum 61.4K Views
Sep 15, 2019 11:57 PM

$250 Visa card when upgrading existing Xfinity mobile line to iPhone 11 & Samsung Galaxy Note 10 - Must go to store

$250

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I'm starting a new thread since the existing one is for new line or port in.

I called Xfinity mobile customer care to ask if they are offering any promotion to existing customers to upgrade to latest iPhone 11 phones and I was informed, in no uncertain terms , that I'm eligible for $250 Visa card if I were to buy a new iPhone 11 (Max or otherwise). He even read some written promotion to confirm when I told him I was suspicious of that offer. I even pointed out their website states that a new line or a port in is required... but I was informed that is not required.

The only requirement is I will have to buy the phone at a local Xfinity store.

Recommended: Place your order for the new iPhones on or after September 20th, 2019 *IN STORE ONLY*


Try your luck at your local store. YMMV.

https://www.xfinity.com/mobile/su...ung-galaxy

https://www.xfinity.com/mobile/
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About the Poster
I'm starting a new thread since the existing one is for new line or port in.

I called Xfinity mobile customer care to ask if they are offering any promotion to existing customers to upgrade to latest iPhone 11 phones and I was informed, in no uncertain terms , that I'm eligible for $250 Visa card if I were to buy a new iPhone 11 (Max or otherwise). He even read some written promotion to confirm when I told him I was suspicious of that offer. I even pointed out their website states that a new line or a port in is required... but I was informed that is not required.

The only requirement is I will have to buy the phone at a local Xfinity store.

Recommended: Place your order for the new iPhones on or after September 20th, 2019 *IN STORE ONLY*


Try your luck at your local store. YMMV.

https://www.xfinity.com/mobile/su...ung-galaxy

https://www.xfinity.com/mobile/

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258 Comments

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Sep 18, 2019 12:37 AM
14 Comments
Joined Sep 2019
FuschiaScent866Sep 18, 2019 12:37 AM
14 Comments
Quote from CallMeAGod427 View quoted comment :
I'm thinking that I can activate a new line and port the old number to Google voice to receive the $250, no?

I've seen vague and incomplete references to it here and I don't see why this wouldn't work since I've had the original line for more than a year.

The only possible snag I can see is that the original phone is not paid off, but I'm almost certain I was able to cancel my ex's service while still making payments on the phone. Even if I pay the original phone off now, they just might have some kind of crazy extra fine print about not being able to cancel a line within so many months of opening a different new one or something. Sneaky Sneaky.
I
Sep 18, 2019 12:41 AM
14 Comments
Joined Sep 2019
FuschiaScent866Sep 18, 2019 12:41 AM
14 Comments
Quote from meedeex View quoted comment :
Does upgrade mean you have to give them your old phone?
the one you are still making payments on, yes
Sep 18, 2019 12:48 AM
14 Comments
Joined Sep 2019
FuschiaScent866Sep 18, 2019 12:48 AM
14 Comments
Quote from chance3349 View quoted comment :
If you shop on Amazon, just buy the Amazon GC for the XM Visa card amount and apply to your Amazon account balance.
Quote from chance3349 View quoted comment :
If you shop on Amazon, just buy the Amazon GC for the XM Visa card amount and apply to your Amazon account balance.
but why would you want to do that/? the prepaid card you can use anywhere, the amazon card you can only use on amazon
Sep 18, 2019 12:50 AM
14 Comments
Joined Sep 2019
FuschiaScent866Sep 18, 2019 12:50 AM
14 Comments
Quote from rhyno2000 View quoted comment :
I've read every comment here, and I'm still not sure if it's been confirmed that you can get a $250 prepaid GC when simply buying an iPhone 11 from Xfinity Mobile for an existing line?
(no port-in, no trade-in)
I've been working on finding an answer to that, and so far from what I can tell you have to upgrade/trade in if you don't want to activate a new line.
Sep 18, 2019 1:13 AM
1.2K Comments
Joined Aug 2011
chance3349Sep 18, 2019 1:13 AM
1.2K Comments
Quote from FuschiaScent866 View quoted comment :
but why would you want to do that/? the prepaid card you can use anywhere, the amazon card you can only use on amazon
Prepaid card expires in 180 days and some might carry a fee if you forget to use up all your balance past expiration
Sep 18, 2019 10:01 AM
471 Comments
Joined Aug 2016
JoshuaW7311Sep 18, 2019 10:01 AM
471 Comments
Quote from novum_bonum View quoted comment :
I'm curious too. Xfinity website wants us to take it to a store for a trade-in value. I'll find out more tomorrow.
Were you able to find out what they're offering for the iPhone X?
Sep 18, 2019 11:21 AM
3.9K Comments
Joined May 2012
gswoodSep 18, 2019 11:21 AM
3.9K Comments
Quote from FuschiaScent866 View quoted comment :
I've been working on finding an answer to that, and so far from what I can tell you have to upgrade/trade in if you don't want to activate a new line.
I paid off my iPhone XS Max and have the phone to my mom now. My line is replaced by iPhone 6s Plus, is it possible for me to upgrade to iPhone 11 without trade in iPhone 6s Plus ?

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Sep 18, 2019 12:00 PM
10 Comments
Joined Dec 2012
EthanChicagoSep 18, 2019 12:00 PM
10 Comments
Seems that this is for "upgrade" only. Does this mean we turn in our current handset (50% paid) in exchange for $250? If that's the case then this may not be as good of a deal as hoped since my iPhone X is worth more than that...
Sep 18, 2019 2:49 PM
437 Comments
Joined Dec 2006
max-a-millSep 18, 2019 2:49 PM
437 Comments
anyone see the 37.50 come back from that cashback site RAK---- ? i ordered two phones and the 37.50 still hasn't shown up for either order one was placed on the 13th.
Sep 18, 2019 2:52 PM
437 Comments
Joined Dec 2006
max-a-millSep 18, 2019 2:52 PM
437 Comments
Quote from EthanChicago View quoted comment :
Seems that this is for "upgrade" only. Does this mean we turn in our current handset (50% paid) in exchange for $250? If that's the case then this may not be as good of a deal as hoped since my iPhone X is worth more than that...
nope you can keep your old phone. you have the option to trade it in at the store for more $$$ if you wish but i was told it has to be in near new condition (no screen cracks)
Sep 18, 2019 2:57 PM
17 Comments
Joined Sep 2019
scottgrizSep 18, 2019 2:57 PM
17 Comments
I was just told this on another support chat.

I told him my device was paid off which it is. This was the response.

"In that case you would be eligible for the offer even doing the pre-order as you would do an NDEL process (New Device on Existent Line) just remember that the order for that must be placed in-store."

"Also, make sure with the store rep that an NDEL is done (New Device on Existent Line) so you can apply for the offer."
Sep 18, 2019 3:26 PM
17 Comments
Joined Sep 2019
scottgrizSep 18, 2019 3:26 PM
17 Comments
This is the entire deal from the support rep...

$250 Visa Prepaid Card with In-Store iPhone and Samsung Upgrades
Xfinity Mobile customers can qualify for a $250 Visa Prepaid Card for upgrading an existing line to a new iPhone or Samsung device in any Xfinity Store with available inventory. Upgrades will be completed via our New Device Existing Line (NDEL) or Early Upgrade programs. Online and telesales upgrades do not qualify. The Samsung Galaxy A50 is excluded from this promotion.
Start Date: 08/23/2019
End Date: 09/30/2019
Pre-orders and back-orders qualify
Stackable with other current Visa Prepaid Card promotions
Sep 18, 2019 5:15 PM
782 Comments
Joined Nov 2011
JamesDoverSep 18, 2019 5:15 PM
782 Comments
So do I have to port in a new number to get this deal or can I use my old number?
Sep 18, 2019 6:07 PM
17 Comments
Joined Sep 2019
scottgrizSep 18, 2019 6:07 PM
17 Comments
Quote from JamesDover View quoted comment :
So do I have to port in a new number to get this deal or can I use my old number?
The offer states "Existing Line", so no, no added line or porting necessary.
"Upgrades will be completed via our New Device Existing Line (NDEL)...."

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Sep 18, 2019 9:33 PM
232 Comments
Joined Nov 2011
SyaozenSep 18, 2019 9:33 PM
232 Comments
Not available for BYOD customers

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