See last image in attachment. https://membershipwirel
1. Eligibility:
1. New and existing customers
2. Activate a new line of qualifying service
3. Eligible plans include:
- Essentials,
- Magenta, Magenta Plus,
- Magenta Unlimited 55, Magenta Plus Unlimited 55,
- Magenta Militeary, Magenta Plus Military,
- Magenta First Responder, Magenta Plus First Responder,
- One and One Plus
4. Trade-in of a paid-off, qualifying iPhone:
- See eligible Trrade-in devices list beelow
- Member Must ensure the device is traded in wiithin 30 days of purcahase date
- Member must ensure the device powers up, works, and does not have a broken or cracked screen and has NO water damage. Finde my iPhhoone must be turned off.
- Customer Must Complete the return of their trade-in device to qualify through the T-Mobile / Assurant trade in porcess.
2. How to Redeem Your Offer
1.​ To receive this offer, you must buy a new Apple iPHone 11, 11 Pro, 11 Pro Max, XR, XS, XS Max and use the device on your new line of T-Mobile service.
2. Trade-in an eligible device.
3. Go to http://www.T-Mobile.com/Promotions within 30 days from date of device purchase.
4. Enter all required fields AND:
- Promo Code: COSTCO2019APPLETRADE
- IMEI of purchased device (Please dial *#06# from your handset to obtain)
5. Upload a copy of your purchase receipt (for Costco Warehouse customers)
6. Upload an image of your device box IMEI.
3. Post Costco Trip
- Trade in old iPhone within 30 days of the purchase
- Submit online the rebate within 30 days of the purchase
- (Optional) sign up Advantage Program within 30 days of the new line activation. Read below. Other discount programs may also be available for you.
4. Pictures in Wiki Attachment
Fig 1: iPhone 11 models that Costco carrier. Check through online Live Chat to see if your local Costco have certain model in stock
Fig 2 & 3: The promotion term conditions. You shall receive an identical copy from your Costco. If you didn't get it, something wrong. Show this picture to the Wireless rep.
Fig 4: Costco's T-Mobile AD. It highlights(1) Essentials charge additional Tax&Fee while Magenta or higher does not; (2) Autopay give $5 discount; (3) No activation fee when add line at Costco
Fig 5: Trade-in checklist. It works together with Fig 8. You should receive this paper and Fig 8 from Costco as well.
FIg 6. T-Mobile Unlock policy. This is also part of a Customer acknowledge page that you will receive from Costco.
Fig 7. T-Mobile Advantage Program that you may qualify depending on your employer.
Fig 8. Trade-in Receipt and Prepaid shipping label. You should receive this from Costco
Do make sure you receive Fig 2, 3, 5, 6, and 8 before you leave Costco.
FAQ
1. Locked Device Trading in
- Network locked phones (e.g. locked to AT&T, T-Mobile, Verizon etc) are OK for trade-in.
- iCloud locked or blacklisted phones are NOT OK for trade-in.
- Cracked screen or water damaged phones are NOT OK for trade-in (as per their terms and conditions).
2. Check local stock
- Call local store
- Costco online live chat. (https://customerservice
.costco.co...ha t_launch).
3. People w/flexpay:
https://slickdeals.net/forums/showpost.php?p=
4. Limit to how many times I may take advantage of this offer
4 Lines per account
5. Free Apple TV+
FREE 1 year Apple TV+ on new Apple device purchases after September 10, 2019. You have to activate the free subscription on the new device.
6. Additional incentive/discount after you join T-Mobile
- Advantage Program: You may qualify $25 Advantage Reward Card due to your employer thanks to T-Mobile Advantage Program (https://support.t-mobile.com/docs/DOC-4791).
- Matched employer discount: If your previous carrier offer employer discount, T-mobile may match that discount (https://www.t-mobile.com/offers/discount-program, bill of previous carrier is required). Unfortunately, my previous carrier is H2O who does not give employer discount.
- Business Family Discount (BFD): If you happen to have a business line paid by your empolyer, you may qualify more generous business family discount (https://support.t-mobile.com/docs/DOC-21923).
7. Rebate Status Check
1. Pending - when you submit online
2. Received- when device is received (3-5 days after #1)
3. Approved- when rebate approved (@30 days)
4. Sent - when rebate card is sent
5. Redeem- card is ready to use (1 day after #4)
6. Bank transfer - 3 days (if you initiated). Only bank A/C and routing number needed.
Finally - Extremely smooth transaction with about 35-40 days.
Rough Math
Example 1: Single line w/ used 6s+port in
Assume iPhone 6s trade in and port in your number that has a current monthly rate of $30/month, Further assume you only have a single line
you essentially will spend net $170 and gave up (trade in) that iPhone 6s, but get an iPhone 11 after three months at T-Mobile (Magenta, $70/month). More line will result in better saving. Detailed calculation is elaborated in this post:
https://slickdeals.net/forums/showpost.php?p=
Example 2: Buy and sell
$ 560 - 4 used Iphones 6s ($140) from Amazon
$ 420 - 3 Months of Magenta Plan for 4 lines ($140 w/ 3rd line free)
$2750 - 4 Iphones 11 64 GB inc tax ($687.5. $630 if no tax)
______
$3730 Out of pocket (Sum above)
-2320 Rebates ($580x4)
-2000 Sell 4 Iphones 11, 3 months later ($500 after seller fee)
= $ 590 Profit
$80 Iphone 6S from TotalWireless https://shop.totalwirel
Unlocking Info:
1. In order to be eligible, the IMEI must have usage by the mobile number requesting the unlock code and the account must have a minimum of two monthly service payments since first use of requested device.
2. In order to be eligible, the device must show at least one day of usage 40 days or more prior to the date of this request. Please submit a new request after this requirement has been met.
_________________________________________________
Top Comments
READ
Most of the questions asked here are either in the promotion posting, or are just stupid. Read before posting.
The document tells you which items will be accepted for trade. You can NOT do a IP6, or SE, or Samsung, etc.
It really does not matter how much they give you for the trade. The total rebate you will get will total $580.
Yes, this promotion is for people adding T-Mobile new lines. Duh! Think!
Simple math tells you that trading in an XS or XR is probably not going to make sense in most cases. So, if then don't. Duh!
Nobody has asked yet, but yes the phone must be paid for. And yes it must work. And yes it must not be broken. Duh!
And yes, you must have a Costco card to pay for the phone.
How much does ___ cost at Costco? Easy - go to the website. Prices are listed.
iPhone XS through Apple gets you $500
iPhone 8 through this Costco deal gets you $580
iPhone XS through this Costco deal gets you $580
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But Costco ONLY had the iPhone 11 in: black, white and red.
According to a user here, they were able to purchase a purple iPhone 11. I chatted with costco a few minutes ago and he said that my local store has the purple and green iPhone 11 in stock.
I sent yesterday and it is in transit. So just checking if I should just wait for the phone to reach !!
The moral of the story is that the entire mail-in credited process took one week for me. Understandingly, shipping and processing time will be dependent primarily on your location and your original processing time. Moreover, they maybe processing at their peak of this promotion. I think, it is fairly simple to ascertain the logic. For most cases, if you have no issue getting a mail-in prepaid label(s), then you will be credited for your trade-in(s) in a reasonable and timely manner.
Patience my friends, patience!
https://slickdeals.net/share/iphone_app/t/13421743
So I have a iPhone6S that I use currently on a SimpleChoice Plan. Since I didn't want to lose the plan, I ended up having a friend open a new account and signed up for 4 lines (2 for him, 2 for me) and got 4 new iPhone 11. So I have to send the iPhone6S in and get the trade-in value as a bill credit and the rest as a Mastercard - all that is fine and I understand that part.
My question is the new iPhone 11 is on a new number which I don't care about. Can I use my existing number and existing SIM on this phone and start using it? Will it cause any issues in the rebates ie does the same phone need to be active on the same number at the time of rebate.
So I have a iPhone6S that I use currently on a SimpleChoice Plan. Since I didn't want to lose the plan, I ended up having a friend open a new account and signed up for 4 lines (2 for him, 2 for me) and got 4 new iPhone 11. So I have to send the iPhone6S in and get the trade-in value as a bill credit and the rest as a Mastercard - all that is fine and I understand that part.
My question is the new iPhone 11 is on a new number which I don't care about. Can I use my existing number and existing SIM on this phone and start using it? Will it cause any issues in the rebates ie does the same phone need to be active on the same number at the time of rebate.
That is why I said it the way I did. When phones get received at 11am or noon, naturally nobody is informed at the wireless kiosk and they have no knowledge of it until the next morning with the new inventory sheet.
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I just opened a case with the post office. But expect I am now out of luck with the rebate.
My rebate phone appears lost by the post office. -- wondering if I can cut my losses and return the iphone 11 to Costco?
I went to the store yesterday to return and the rep at the kiosk said they could not accept returns after 14 days, that they could only do exchanges. I argued with her quite a bit but she kept insisting that she couldn't do anything and that the system would not even allow her to process a return. I'm pretty sure this was the same rep that sold me the phone, so my guess is she doesn't want to lose out on her commission.
I see that there has been a lot of talk about returning phones in this thread. Has anyone had any trouble? Is there any way I can escalate this? She would only give me the kiosk phone number, which I'm sure just goes directly to her. How do I make them follow their own policy and the legal contract that I signed if they just keep stonewalling me?
Note that I did not do any promotion when purchasing this phone because I thought there was a good chance I would return it. I'm not trying to get a free rebate card out of this.
Though, I can't offer you exact directions on finding where it is once you're logged on.
Why is this such a big issue? All iphones are dual sim and you can switch sim cards on the fly. You can assign a particular contact to use another sim. So assign that sim to your spouse or someone else so you end up calling often. That way its even easier.
After bombarding wireless advocates twitter and any associated email I could find, I finally got a customer support number (1-888-369-5931). None of their sites or social media have a number or email of course. I explained the situation to the rep on the phone and they absolutely agreed that I was correct, but that could not handle the return over the phone/email. I would have to go to the kiosk to process the return. They suggested either trying another Costco or going to the same Costco and then having the rep call the 888 number and have them explain it to the rep over the phone.
Part of me wants to go to the same rep and rub it in their face. Part of me wants to just go to another Costco that will probably process the return no problem. I guess I'll decide based on how bad traffic is tomorrow.
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