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expired Posted by ffly45 • Nov 22, 2019
expired Posted by ffly45 • Nov 22, 2019

Costco Warehouse: Purchase iPhone 11 or XR (TMO) + Trade-In + New Line & Get

via One Time Bill Credit/Prepaid Card

Up to $700 Back

Costco Wholesale
5,528 Comments 1,121,856 Views
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Deal Details
Membership Wireless via Costco Warehouse [Warehouse Locator] is offering Up to $700 Back via Rebate (One Time Bill Credit + Virtual Prepaid Card) when you purchase an Apple iPhone 11 or XR w/ New Line Activation for T-Mobile + Qualifying Apple iPhone Trade-In (listed below) valid at participating Costco Warehouse Wireless Center locations. Thanks ffly45

Note, offer valid only at Costco Warehouse. Device/carrier selection may vary by locations.

Qualifying/Eligible Trade-In Devices
  • Up to $700 (depending on condition):
    • Apple iPhone XS/XS Max/XR or X
    • Apple iPhone 8/8 Plus
    • Apple iPhone 7/7 Plus
  • Up to $500 (depending on condition):
    • Apple iPhone 6s/6s Plus
Also, get 1-Year Apple TV+ for Free w/ your new iPhone purchase [Info]

Editor's Notes

Written by SaltyOne | Staff
Offer valid through November 27, 2019 or while promotion last. Qualified activation at Wireless Center + New Line of service and qualifying trade-in phone is required at time of redemption. Allow 6-8 weeks for rebate processing; max 4/account. Please refer to the forum thread for all internal discussion/advice on offer. Ask a Wireless Sales Expect for complete offer details/qualifications.

Original Post

Written by ffly45
Community Notes
About the Poster
Deal Details
Community Notes
About the Poster
Membership Wireless via Costco Warehouse [Warehouse Locator] is offering Up to $700 Back via Rebate (One Time Bill Credit + Virtual Prepaid Card) when you purchase an Apple iPhone 11 or XR w/ New Line Activation for T-Mobile + Qualifying Apple iPhone Trade-In (listed below) valid at participating Costco Warehouse Wireless Center locations. Thanks ffly45

Note, offer valid only at Costco Warehouse. Device/carrier selection may vary by locations.

Qualifying/Eligible Trade-In Devices
  • Up to $700 (depending on condition):
    • Apple iPhone XS/XS Max/XR or X
    • Apple iPhone 8/8 Plus
    • Apple iPhone 7/7 Plus
  • Up to $500 (depending on condition):
    • Apple iPhone 6s/6s Plus
Also, get 1-Year Apple TV+ for Free w/ your new iPhone purchase [Info]

Editor's Notes

Written by SaltyOne | Staff
Offer valid through November 27, 2019 or while promotion last. Qualified activation at Wireless Center + New Line of service and qualifying trade-in phone is required at time of redemption. Allow 6-8 weeks for rebate processing; max 4/account. Please refer to the forum thread for all internal discussion/advice on offer. Ask a Wireless Sales Expect for complete offer details/qualifications.

Original Post

Written by ffly45

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Top Comments

Jeez...

-Simple Choice is NOT eligible. No, your account isn't special. It won't work. You have to change plans

-If you don't walk out of the store w/ the new Iphone in your hand, you will get bill credits. Which means you are stuck for 2 years and the extra you're paying for the line lessens this deal.

-Deal is $500 rebate for 6s phones, $700 for iPhone 7 and beyond. If you have an iPhone 6 or lower, you're getting no rebate. End of story. There are no loopholes or "what ifs".

-Phone screen can't be cracked. Not a "what about a little crack in the corner" comment. It will be rejected. Same goes for "what about a home button not working." Try it, but don't be surprised when it gets rejected. It's your $700 gamble. Stop asking if it will work.

-If your screen is cracked, get it fixed by a 3rd party place before sending in. It's typically less than $100

-Phone can be unlocked after 40 days w/ a request to Tmobile, and then used with any wireless service.

-Can't cancel line until you get your rebate; then go ahead and cancel or port out. Rebate takes 2-3 months to get

-Phone supports dual sim, so put your current ph# on the Esim (just go to a Tmobile store and ask) and the sim card with your new # in the phone. Yes, you can now have 2 numbers on new iPhones. Then you don't risk the phone # not being active while waiting for the rebate.

-If you want a cheap iPhone 7, look on the internet. Don't be lazy. Otherwise try a boost mobile store and read the "instore promo" offers on their website. Some are shady, so ask everything they're charging you for.

-Lastly, don't trust the Costco wireless reps. Hundreds of people here have done this and similar deals. They know better than any rep you will meet, as they've all done these deals.
Please make sure that you buy the phone outright, meaning limited colors and storage options.

My local store didn't have the iPhone 11 in stock and I was told I'd still get the GC rebate. After reading all the paperwork, when I got home, this isn't the case. Had to go back to cancel the line and wait for the phone shipment to arrive to go back and return that (which you have to mail yourself with the label provided). 2 weeks later, EIP is still on my account.
You are talking CRAP.....stop telling untruths.

This is ABSOLUTELY wrong

ANY listed phone, ANY carrier.....as long as its in good condition and not icloud locked

5,527 Comments

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Nov 26, 2019
887 Posts
Joined Feb 2008
Nov 26, 2019
Sagi
Nov 26, 2019
887 Posts
What a stressful deal, don't know when I should ship the trade-in phone while having issues submitting the rebate
Nov 26, 2019
73 Posts
Joined Nov 2019
Nov 26, 2019
Nhan0101
Nov 26, 2019
73 Posts
Quote from kl68 :
Where does it say in fine print that "you must use the new phone with the new line"? I think once the new line is activated and active TM shouldn't care which sim goes into which phone. The Costco rep even told me to wait maybe 24 hrs before swapping sim cards. So I would suggest using the new phone with the new sim for a day or two (i.e. make calls, send texts, go online, etc.) before putting your old sim into the new phone.
Anyone experiencing this? I would like to switch sim and still get the rebate. I did use the iPhone 11 pro a few days and would like to switch my main phone number to the new iPhone 11 pro.
Anyone who did the promotion other time mind chiming in if you can switch sim and still get the rebate? Line itself is still active
Nov 26, 2019
4,101 Posts
Joined Nov 2013
Nov 26, 2019
Jumpstar
Nov 26, 2019
4,101 Posts
Quote from Jimbu :
I'm not able to register for the promotion either. IMEI not valid (iphone 11 space gray). Called t-mobile... the CSR pretty much admitted they don't know what the problem and how long it will take to fix. Asked me to keep trying every couple of days... if the issue is still not fixed after 30days, then CSR can submit them manually.. until then asked me to keep trying.
That's just dumb on their part. Normal customer service should work like this: if you can't do it yourself, the CSR should open a case, take your IMEI and have their technical people walk through entering it and then debugging their damn software. It's that simple. Refusing to open a case and walking through it while admitting not knowing what the problem is is just not how it's supposed to be done.
Nov 26, 2019
4,101 Posts
Joined Nov 2013
Nov 26, 2019
Jumpstar
Nov 26, 2019
4,101 Posts
I went to 2 Costcos in So Cal. The first one had a line of 15 edgy people. The other one had no line. The salesman claimed the deal includes no rebate card and I can only the 24 monthly bill thing. Furthermore, he had no idea what color phones they had and wasn't too keen on finding out. He looked for 10 minutes online with another dbag salesman like himself and still couldn't find out and kept insisting he'd have to have it mailed to me instead of have me pick it up at the store. He was also very cagey about 128 GB which is what I want. He kept insisting they only do the base model. There was so much negativity that I realized it was just asking for trouble. I am already having second thoughts. This thing is just way too convoluted.
Nov 26, 2019
1,532 Posts
Joined Mar 2008
Nov 26, 2019
rkingj
Nov 26, 2019
1,532 Posts
I sent my old iPhone back to TMO before I finish the steps on TMO "Promotion" website. I thought this should be OK.


Quote from Sagi :
What a stressful deal, don't know when I should ship the trade-in phone while having issues submitting the rebate
Nov 26, 2019
1,693 Posts
Joined Jul 2005
Nov 26, 2019
sky03
Nov 26, 2019
1,693 Posts
got 2 iphone 11 128gb at costco $680ea
had to open 2 new lines. BOGO on the lines, so the 2nd new line is free. huge plus since it saves me about $40 after i get my gift cards and cancel the 2 lines

$112 in tax + $40 ($20 a month) = $152 total to upgrade 2 iphones
Nov 26, 2019
4,101 Posts
Joined Nov 2013
Nov 26, 2019
Jumpstar
Nov 26, 2019
4,101 Posts
Quote from sky03 :
got 2 iphone 11 128gb at costco $680ea
had to open 2 new lines. BOGO on the lines, so the 2nd new line is free. huge plus since it saves me about $40 after i get my gift cards and cancel the 2 lines

$112 in tax + $40 ($20 a month) = $152 total to upgrade 2 iphones
What plan is it? The plans I see are nothing that low for 2 lines. Most everything is geared for at least 4 lines.

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Nov 26, 2019
1,693 Posts
Joined Jul 2005
Nov 26, 2019
sky03
Nov 26, 2019
1,693 Posts
Quote from Jumpstar :
What plan is it? The plans I see are nothing that low for 2 lines. Most everything is geared for at least 4 lines.
i have the old "t-mobile ONE" plan. my monthly went from $142 to $162 now
Nov 26, 2019
328 Posts
Joined Aug 2007
Nov 26, 2019
rj123456
Nov 26, 2019
328 Posts
I had a great salesman today but man! the process took 3! hours. First I waited for about 40 minutes to get to talk to the guy. Then he started with the credit check and it hit a snag for some reason, so we had to call in and verify some security questions ("have you ever lived at a) b) c) etc.") and then the credit check went through.

Now for some reason the Membership Wireless system would not let the sale proceed (it wasn't clear to me why) because the credit check was not showing up in their system, even though T-mobile had approved it. Then there was some more back and forth and finally the sale was approved.

Next I had to stand in the long line of turkey shoppers to actually buy the phone at one of the check stands. Then I had to pick up the phone from the Costco store room. Then wait for a "runner" as Costco will not let shoppers walk the phone back to the Wireless kiosk.

Finally it took almost another hour before the sale was completed. Again this involved 2 calls to T-mobile where the kiosk guy wanted Tmobile to create an account with a dummy IMEI so he could add it and the T-mobile guys refused. According to the kiosk guy the were 'trying to steal the sale' (something about how the sales reps get commissioned).

Eventually he gave up (and I think he let the T-mobile guys steal his commission). Then I had to sign in a zillion places, as if I was buying a car. He then printed out the RMA label for returning the trade in and gave me a nice plastic bag to carry all the paperwork and the phone.

The kiosk rep was a pro though and new all about the promo. My iphone 7 priced out at a low $68 and he said that was good, as that would be rebated as T-mobile credits whereas the remainder would get paid out as a rebate MC. He also did not waste any time on trying to upsell accessories and protection plans.
Nov 26, 2019
102 Posts
Joined Oct 2013
Nov 26, 2019
KevinK2163
Nov 26, 2019
102 Posts
Quote from josf :
11 ProMax 256GB - $1149
Anyone had luck finding a pro max 256 in the LA area ?
Nov 26, 2019
328 Posts
Joined Aug 2007
Nov 26, 2019
rj123456
Nov 26, 2019
328 Posts
I purchased an iphone11 and got a new line of service with a new phone number. The phone is now active.. I want to port in a number from another carrier. Should I submit the rebate before or after the port in?

I'm asking because the T-mobile promotion page says:
Quote :
Bringing a phone number to T-Mobile? Please wait until your number is active on our network before continuing. The temporary number assigned to you at activation is not compatible with our promotions.
Nov 26, 2019
1,693 Posts
Joined Jul 2005
Nov 26, 2019
sky03
Nov 26, 2019
1,693 Posts
Quote from rj123456 :
I purchased an iphone11 and got a new line of service with a new phone number. The phone is now active.. I want to port in a number from another carrier. Should I submit the rebate before or after the port in?

I'm asking because the T-mobile promotion page says:
kinda tricky cause when i submit the rebate on the website, i used the new line phone#
Nov 26, 2019
102 Posts
Joined Oct 2013
Nov 26, 2019
KevinK2163
Nov 26, 2019
102 Posts
Quote from rj123456 :
I purchased an iphone11 and got a new line of service with a new phone number. The phone is now active.. I want to port in a number from another carrier. Should I submit the rebate before or after the port in?

I'm asking because the T-mobile promotion page says:
I had done a promo before and waited until the port completed .
Nov 26, 2019
248 Posts
Joined Sep 2015
Nov 26, 2019
Nohrahjoh
Nov 26, 2019
248 Posts
Quote from Sagi :
What a stressful deal, don't know when I should ship the trade-in phone while having issues submitting the rebate
Exactly this is why I'm returning mine... there's no guarantee they fix in a week. Meanwhile they're buying time from the frame when you can get rebate and u can't return. I'm worried about returning mine cuz they had to open them all to activate. Guy said 14 days so better not give me a hard time

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Nov 26, 2019
1,255 Posts
Joined Jan 2008
Nov 26, 2019
manku
Nov 26, 2019
1,255 Posts
Why are so many stuck on two year rebate? I've been with T-Mobile for 15+ years! Still haven't found a cheaper plan for 5, and with easily the best international options.

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