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expired Posted by ffly45 • Nov 22, 2019
expired Posted by ffly45 • Nov 22, 2019

Costco Warehouse: Purchase iPhone 11 or XR (TMO) + Trade-In + New Line & Get

via One Time Bill Credit/Prepaid Card

Up to $700 Back

Costco Wholesale
5,528 Comments 1,123,900 Views
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Membership Wireless via Costco Warehouse [Warehouse Locator] is offering Up to $700 Back via Rebate (One Time Bill Credit + Virtual Prepaid Card) when you purchase an Apple iPhone 11 or XR w/ New Line Activation for T-Mobile + Qualifying Apple iPhone Trade-In (listed below) valid at participating Costco Warehouse Wireless Center locations. Thanks ffly45

Note, offer valid only at Costco Warehouse. Device/carrier selection may vary by locations.

Qualifying/Eligible Trade-In Devices
  • Up to $700 (depending on condition):
    • Apple iPhone XS/XS Max/XR or X
    • Apple iPhone 8/8 Plus
    • Apple iPhone 7/7 Plus
  • Up to $500 (depending on condition):
    • Apple iPhone 6s/6s Plus
Also, get 1-Year Apple TV+ for Free w/ your new iPhone purchase [Info]

Editor's Notes

Written by SaltyOne | Staff
Offer valid through November 27, 2019 or while promotion last. Qualified activation at Wireless Center + New Line of service and qualifying trade-in phone is required at time of redemption. Allow 6-8 weeks for rebate processing; max 4/account. Please refer to the forum thread for all internal discussion/advice on offer. Ask a Wireless Sales Expect for complete offer details/qualifications.

Original Post

Written by ffly45
Community Notes
About the Poster
Deal Details
Community Notes
About the Poster
Membership Wireless via Costco Warehouse [Warehouse Locator] is offering Up to $700 Back via Rebate (One Time Bill Credit + Virtual Prepaid Card) when you purchase an Apple iPhone 11 or XR w/ New Line Activation for T-Mobile + Qualifying Apple iPhone Trade-In (listed below) valid at participating Costco Warehouse Wireless Center locations. Thanks ffly45

Note, offer valid only at Costco Warehouse. Device/carrier selection may vary by locations.

Qualifying/Eligible Trade-In Devices
  • Up to $700 (depending on condition):
    • Apple iPhone XS/XS Max/XR or X
    • Apple iPhone 8/8 Plus
    • Apple iPhone 7/7 Plus
  • Up to $500 (depending on condition):
    • Apple iPhone 6s/6s Plus
Also, get 1-Year Apple TV+ for Free w/ your new iPhone purchase [Info]

Editor's Notes

Written by SaltyOne | Staff
Offer valid through November 27, 2019 or while promotion last. Qualified activation at Wireless Center + New Line of service and qualifying trade-in phone is required at time of redemption. Allow 6-8 weeks for rebate processing; max 4/account. Please refer to the forum thread for all internal discussion/advice on offer. Ask a Wireless Sales Expect for complete offer details/qualifications.

Original Post

Written by ffly45

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Top Comments

RS1985
575 Posts
102 Reputation
Jeez...

-Simple Choice is NOT eligible. No, your account isn't special. It won't work. You have to change plans

-If you don't walk out of the store w/ the new Iphone in your hand, you will get bill credits. Which means you are stuck for 2 years and the extra you're paying for the line lessens this deal.

-Deal is $500 rebate for 6s phones, $700 for iPhone 7 and beyond. If you have an iPhone 6 or lower, you're getting no rebate. End of story. There are no loopholes or "what ifs".

-Phone screen can't be cracked. Not a "what about a little crack in the corner" comment. It will be rejected. Same goes for "what about a home button not working." Try it, but don't be surprised when it gets rejected. It's your $700 gamble. Stop asking if it will work.

-If your screen is cracked, get it fixed by a 3rd party place before sending in. It's typically less than $100

-Phone can be unlocked after 40 days w/ a request to Tmobile, and then used with any wireless service.

-Can't cancel line until you get your rebate; then go ahead and cancel or port out. Rebate takes 2-3 months to get

-Phone supports dual sim, so put your current ph# on the Esim (just go to a Tmobile store and ask) and the sim card with your new # in the phone. Yes, you can now have 2 numbers on new iPhones. Then you don't risk the phone # not being active while waiting for the rebate.

-If you want a cheap iPhone 7, look on the internet. Don't be lazy. Otherwise try a boost mobile store and read the "instore promo" offers on their website. Some are shady, so ask everything they're charging you for.

-Lastly, don't trust the Costco wireless reps. Hundreds of people here have done this and similar deals. They know better than any rep you will meet, as they've all done these deals.
User2933840
925 Posts
1475 Reputation
Please make sure that you buy the phone outright, meaning limited colors and storage options.

My local store didn't have the iPhone 11 in stock and I was told I'd still get the GC rebate. After reading all the paperwork, when I got home, this isn't the case. Had to go back to cancel the line and wait for the phone shipment to arrive to go back and return that (which you have to mail yourself with the label provided). 2 weeks later, EIP is still on my account.
WiseScene804
91 Posts
22 Reputation
You are talking CRAP.....stop telling untruths.

This is ABSOLUTELY wrong

ANY listed phone, ANY carrier.....as long as its in good condition and not icloud locked

5,527 Comments

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Dec 3, 2019
8,102 Posts
Joined Nov 2008
Dec 3, 2019
dtmamg
Dec 3, 2019
8,102 Posts
Quote from Moreover :
Their shipping label has tracking already.
thank you
Dec 3, 2019
429 Posts
Joined Aug 2005
Dec 3, 2019
stilz
Dec 3, 2019
429 Posts
If you're an existing T-mobile customer, what information do you need to add a line? Is it account number and PIN or do you need T-mobile ID?

Thanks
Dec 3, 2019
135 Posts
Joined Jun 2008
Dec 3, 2019
nixtech
Dec 3, 2019
135 Posts
Trade-in just got delivered to Assurant today. How long does processing usually take to get an updated status?
Dec 3, 2019
77 Posts
Joined Jan 2017
Dec 3, 2019
orangesherbet0
Dec 3, 2019
77 Posts
This is identical to T-Mobile website. Shit deal. Also 6S $500 rebate is false.
Dec 3, 2019
7 Posts
Joined Oct 2017
Dec 3, 2019
alekov
Dec 3, 2019
7 Posts
Purchased 2 new 11 Pro Max tonight, and told them I'll trade in 2 8 Plus phones. Gave them the IMEI numbers and everything, the rep seemed confused and said they don't really do the returns, they simply give you the rebate form and you do it at home. She said that's how they've done it for the last 5 days. I said I was told NOT TO LEAVE THE STORE without shipping label showing the IMEI of my trade in phones. She didn't want to do it but after some arguments back and forth finally found some screen and attempted to put the phones. Unfortunately it only allowed her to do one of my trade in phones, after which it printed the shipping label and all. She tried going back into the system but couldn't figure it out. I asked to get a manager and she brought her manager who insisted that all I need is the two rebate forms and I do it myself online. The line of customers behind me were getting aggravated so I decided to leave the issue and take whatever they gave me and go. I have the following now:

1 Assurant form called "How to get your account credit for your Device
Includes another page with shipping label showing one of the IMEI numbers for one of my 8 Plus phones I'm returning.

2 Blank T Mobile Costco 2019 Save on iPhones Promotion forms (Promo Code T01210
both forms have different Control Number in the upper right corner. Both forms are completely blank, with blank space for IMEI of device: and Phone Number:

My question is, do I need to go back to Costco and argue and try to receive another shipping label for my 2nd iPhone return, or can I do it simply with these 2 blank forms they gave me and filing online for the rebate? Any help is greatly appreciate, sorry if this has been answered before, attempted to read through the 200+ pages but it's difficult to read everything to get the info...
Dec 3, 2019
5,832 Posts
Joined May 2009
Dec 3, 2019
green_key
Dec 3, 2019
5,832 Posts
Quote from nixtech :
Trade-in just got delivered to Assurant today. How long does processing usually take to get an updated status?
trade-in from another similiar deal, waiting for 3.5 weeks and counting Mad
CS is suppose to call me end of this week.....we'll see. Apparently some just waited a few days (2-5) ..
Dec 3, 2019
7 Posts
Joined Oct 2017
Dec 3, 2019
alekov
Dec 3, 2019
7 Posts
Quote from alekov :
Purchased 2 new 11 Pro Max tonight, and told them I'll trade in 2 8 Plus phones. Gave them the IMEI numbers and everything, the rep seemed confused and said they don't really do the returns, they simply give you the rebate form and you do it at home. She said that's how they've done it for the last 5 days. I said I was told NOT TO LEAVE THE STORE without shipping label showing the IMEI of my trade in phones. She didn't want to do it but after some arguments back and forth finally found some screen and attempted to put the phones. Unfortunately it only allowed her to do one of my trade in phones, after which it printed the shipping label and all. She tried going back into the system but couldn't figure it out. I asked to get a manager and she brought her manager who insisted that all I need is the two rebate forms and I do it myself online. The line of customers behind me were getting aggravated so I decided to leave the issue and take whatever they gave me and go. I have the following now:

1 Assurant form called "How to get your account credit for your Device
Includes another page with shipping label showing one of the IMEI numbers for one of my 8 Plus phones I'm returning.

2 Blank T Mobile Costco 2019 Save on iPhones Promotion forms (Promo Code T01210
both forms have different Control Number in the upper right corner. Both forms are completely blank, with blank space for IMEI of device: and Phone Number:

My question is, do I need to go back to Costco and argue and try to receive another shipping label for my 2nd iPhone return, or can I do it simply with these 2 blank forms they gave me and filing online for the rebate? Any help is greatly appreciate, sorry if this has been answered before, attempted to read through the 200+ pages but it's difficult to read everything to get the info...
Great, I just tried to do the rebate online, and it's saying: 15-Digit IMEI # of Purchased Device is invalid. That's for both new phones that I purchased... FML

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Dec 3, 2019
2,405 Posts
Joined May 2015
Dec 3, 2019
AlexK6706
Dec 3, 2019
2,405 Posts
here's an update from me from CT:

- bought 3 iphones 7 from boost for $106 each on Friday evening with $12 expedited shipping.
- phones shipped on saturday and arrived today - kudos to boost and fedex
- went to local costco and verified they have phones in stock (only had 3 Iphones 11 64 gigs, not exactly what I was looking for but not too bad either)
- bought costco membership and added it to my app
- rep could not add a line and had to spend an hour with t-mobile support which was less than helpful
- rep admitted that she couldn't promise the rebate to work if line was added via phone rather than their kiosk system
- i suggested t-mobile rep to F*** OFF as they weren't helpful and asked kiosk rep to try again which worked then.
- came back home and submitted 3 rebates without any errors

So all in all i left with 3 purple Iphones 11 64gb and ~$2000 less in my pocket. Submitted rebates without any issues online and hopefully they will work.

The downside is that I was on t-mobile one with 20% hook up code which and their system would only allow magenta so I had to switch and my hook up code was lost, I figured that I have some benefits from my employer which I am trying to utilize now to save a few bucks on my current bill.

What I can pinpoint is that I was there in CT during winter storm around 5pm and the line was like 10 people all asking for t-mobile iphone 11 deal. They also had to answer a phone call about this deal every 5-10 minutes. The deal seem to be extremely popular so no surprise there is no stock.
Dec 3, 2019
8,102 Posts
Joined Nov 2008
Dec 3, 2019
dtmamg
Dec 3, 2019
8,102 Posts
Quote from AlexK6706 :
here's an update from me from CT:

- bought 3 iphones 7 from boost for $106 each on Friday evening with $12 expedited shipping.
- phones shipped on saturday and arrived today - kudos to boost and fedex
- went to local costco and verified they have phones in stock (only had 3 Iphones 11 64 gigs, not exactly what I was looking for but not too bad either)
- bought costco membership and added it to my app
- rep could not add a line and had to spend an hour with t-mobile support which was less than helpful
- rep admitted that she couldn't promise the rebate to work if line was added via phone rather than their kiosk system
- i suggested t-mobile rep to F*** OFF as they weren't helpful and asked kiosk rep to try again which worked then.
- came back home and submitted 3 rebates without any errors

So all in all i left with 3 purple Iphones 11 64gb and ~$2000 less in my pocket. Submitted rebates without any issues online and hopefully they will work.

The downside is that I was on t-mobile one with 20% hook up code which and their system would only allow magenta so I had to switch and my hook up code was lost, I figured that I have some benefits from my employer which I am trying to utilize now to save a few bucks on my current bill.

What I can pinpoint is that I was there in CT during winter storm around 5pm and the line was like 10 people all asking for t-mobile iphone 11 deal. They also had to answer a phone call about this deal every 5-10 minutes. The deal seem to be extremely popular so no surprise there is no stock.
Thank you for sharing the experience. I basically did the same thing. Tho my was simpler as I only signed up 4 new lines.

May I ask what is the phone color you bought? I read initially buyers were getting error for mostly purple ones. I have not submit mine yet, so just curious.

TIA

On that 20% off, I would suggest doing it later when you get your bill and ask TMO if you could add it back. In my last job, that is what I did with Sprint. ymmv.
Dec 3, 2019
289 Posts
Joined May 2010
Dec 3, 2019
Jason1x3
Dec 3, 2019
289 Posts
Quote from Slickbrando :
It's kinda ridiculous that every Costco in my area is out of stock.. Are we just SOL on this deal if they have no stock, or has anyone found a workaround? Will they honor any sort of rain check or something? Kinda lame to have a deal you can't take advantage of because there's no phones to buy...
EXACTLY...
I've been calling all my local Costco's in south Florida for any iPhone 11 stock for Tmobile and nothing. Found a purple one with 64gb but not really what you want to walk into business meetings with. When I call and ask about stock order arrivals the employees had not a clue, some even rude they are too busy to answer if they have. Tmobile and Costco is loosing business because of lack of inventory preparation. Wasted 4.25 hours in store and another 1+ hours calling each store for morning stock arrivals.
Deal is basically dead with any phone stock, unless you want to be on the hook for 24 months of small reimbursements.
Dec 3, 2019
119 Posts
Joined Jun 2011
Dec 3, 2019
mrrrlee
Dec 3, 2019
119 Posts
Quote from alekov :
Great, I just tried to do the rebate online, and it's saying: 15-Digit IMEI # of Purchased Device is invalid. That's for both new phones that I purchased... FML
The rebate and the forms you got at Costco should be independent issues. The rebate showing as invalid may be due to T-Mobiles internal issues. There are quite a few people earlier in the promo that had similar issues. Check the beginning of the wiki.

My gut tells me that you need 2 forms, because my assumption is that Assurant scans the label to help it quickly identify and link your trade-in phone with your account. If you send in 2 phones in 1 box under 1 shipping label, you could run into the issue of where they misplace your second phone. Also, there's also the more concerning matter that the kiosk rep didn't even process the rebate on one of your lines, in which case you'll definitely have issues. So I would go back and hopefully you'll find a rep who knows what they're doing.
Last edited by mrrrlee December 2, 2019 at 07:51 PM.
Dec 3, 2019
494 Posts
Joined Mar 2006
Dec 3, 2019
DealsBrokeMe
Dec 3, 2019
494 Posts
Quote from Jason1x3 :
EXACTLY...
I've been calling all my local Costco's in south Florida for any iPhone 11 stock for Tmobile and nothing. Found a purple one with 64gb but not really what you want to walk into business meetings with. When I call and ask about stock order arrivals the employees had not a clue, some even rude they are too busy to answer if they have. Tmobile and Costco is loosing business because of lack of inventory preparation. Wasted 4.25 hours in store and another 1+ hours calling each store for morning stock arrivals.
Deal is basically dead with any phone stock, unless you want to be on the hook for 24 months of small reimbursements.
If you add a black case (Defender commuter or such) on purple phone, no one will know the actual color of the phone.
Dec 3, 2019
8,102 Posts
Joined Nov 2008
Dec 3, 2019
dtmamg
Dec 3, 2019
8,102 Posts
Quote from mrrrlee :
The rebate and the forms you got at Costco should be independent issues. The rebate showing as invalid may be due to T-Mobiles internal issues. There are quite a few people earlier in the promo that had similar issues. Check #25 on the wiki.

My gut tells me that you need 2 forms, because my assumption is that Assurant scans the label to help it quickly identify and link your trade-in phone with your account. If you send in 2 phones in 1 box under 1 shipping label, you could run into the issue of where they misplace your second phone. Also, there's also the more concerning matter that the kiosk rep didn't even process the rebate on one of your lines, in which case you'll definitely have issues. So I would go back and hopefully you'll find a rep who knows what they're doing.
You basically nailed it. One needs to find a competent rep/mgr. When everything is done right, ie 4 lines/phones would have 4 trade-in label as each needs to be mailed back in different boxes.
Dec 3, 2019
2,405 Posts
Joined May 2015
Dec 3, 2019
AlexK6706
Dec 3, 2019
2,405 Posts
Quote from dtmamg :
Thank you for sharing the experience. I basically did the same thing. Tho my was simpler as I only signed up 4 new lines.

May I ask what is the phone color you bought? I read initially buyers were getting error for mostly purple ones. I have not submit mine yet, so just curious.

TIA

On that 20% off, I would suggest doing it later when you get your bill and ask TMO if you could add it back. In my last job, that is what I did with Sprint. ymmv.
There were only purple left most likely because people were afraid to get them due to error, the error seem to be resolved now. I also talked to t-mobile rep and they weren't able to match the 20% off so I will go through my employer discount now.

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Dec 3, 2019
289 Posts
Joined May 2010
Dec 3, 2019
Jason1x3
Dec 3, 2019
289 Posts
Quote from DealsBrokeMe :
If you add a black case (Defender commuter or such) on purple phone, no one will know the actual color of the phone.
Yeah seriously considered that. However the new camera opening is huge and most cases don't cover that part. Also thinking of future resale value that most people would not prefer purple. Last but not least all my phones are 128gb and they don't have that option or larger, only the base memory 64gb which is limited after much usage and iOS updates.

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