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expired Posted by ffly45 • Nov 22, 2019
expired Posted by ffly45 • Nov 22, 2019

Costco Warehouse: Purchase iPhone 11 or XR (TMO) + Trade-In + New Line & Get

via One Time Bill Credit/Prepaid Card

Up to $700 Back

Costco Wholesale
5,528 Comments 1,123,752 Views
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Deal Details
Membership Wireless via Costco Warehouse [Warehouse Locator] is offering Up to $700 Back via Rebate (One Time Bill Credit + Virtual Prepaid Card) when you purchase an Apple iPhone 11 or XR w/ New Line Activation for T-Mobile + Qualifying Apple iPhone Trade-In (listed below) valid at participating Costco Warehouse Wireless Center locations. Thanks ffly45

Note, offer valid only at Costco Warehouse. Device/carrier selection may vary by locations.

Qualifying/Eligible Trade-In Devices
  • Up to $700 (depending on condition):
    • Apple iPhone XS/XS Max/XR or X
    • Apple iPhone 8/8 Plus
    • Apple iPhone 7/7 Plus
  • Up to $500 (depending on condition):
    • Apple iPhone 6s/6s Plus
Also, get 1-Year Apple TV+ for Free w/ your new iPhone purchase [Info]

Editor's Notes

Written by SaltyOne | Staff
Offer valid through November 27, 2019 or while promotion last. Qualified activation at Wireless Center + New Line of service and qualifying trade-in phone is required at time of redemption. Allow 6-8 weeks for rebate processing; max 4/account. Please refer to the forum thread for all internal discussion/advice on offer. Ask a Wireless Sales Expect for complete offer details/qualifications.

Original Post

Written by ffly45
Community Notes
About the Poster
Deal Details
Community Notes
About the Poster
Membership Wireless via Costco Warehouse [Warehouse Locator] is offering Up to $700 Back via Rebate (One Time Bill Credit + Virtual Prepaid Card) when you purchase an Apple iPhone 11 or XR w/ New Line Activation for T-Mobile + Qualifying Apple iPhone Trade-In (listed below) valid at participating Costco Warehouse Wireless Center locations. Thanks ffly45

Note, offer valid only at Costco Warehouse. Device/carrier selection may vary by locations.

Qualifying/Eligible Trade-In Devices
  • Up to $700 (depending on condition):
    • Apple iPhone XS/XS Max/XR or X
    • Apple iPhone 8/8 Plus
    • Apple iPhone 7/7 Plus
  • Up to $500 (depending on condition):
    • Apple iPhone 6s/6s Plus
Also, get 1-Year Apple TV+ for Free w/ your new iPhone purchase [Info]

Editor's Notes

Written by SaltyOne | Staff
Offer valid through November 27, 2019 or while promotion last. Qualified activation at Wireless Center + New Line of service and qualifying trade-in phone is required at time of redemption. Allow 6-8 weeks for rebate processing; max 4/account. Please refer to the forum thread for all internal discussion/advice on offer. Ask a Wireless Sales Expect for complete offer details/qualifications.

Original Post

Written by ffly45

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Top Comments

RS1985
575 Posts
102 Reputation
Jeez...

-Simple Choice is NOT eligible. No, your account isn't special. It won't work. You have to change plans

-If you don't walk out of the store w/ the new Iphone in your hand, you will get bill credits. Which means you are stuck for 2 years and the extra you're paying for the line lessens this deal.

-Deal is $500 rebate for 6s phones, $700 for iPhone 7 and beyond. If you have an iPhone 6 or lower, you're getting no rebate. End of story. There are no loopholes or "what ifs".

-Phone screen can't be cracked. Not a "what about a little crack in the corner" comment. It will be rejected. Same goes for "what about a home button not working." Try it, but don't be surprised when it gets rejected. It's your $700 gamble. Stop asking if it will work.

-If your screen is cracked, get it fixed by a 3rd party place before sending in. It's typically less than $100

-Phone can be unlocked after 40 days w/ a request to Tmobile, and then used with any wireless service.

-Can't cancel line until you get your rebate; then go ahead and cancel or port out. Rebate takes 2-3 months to get

-Phone supports dual sim, so put your current ph# on the Esim (just go to a Tmobile store and ask) and the sim card with your new # in the phone. Yes, you can now have 2 numbers on new iPhones. Then you don't risk the phone # not being active while waiting for the rebate.

-If you want a cheap iPhone 7, look on the internet. Don't be lazy. Otherwise try a boost mobile store and read the "instore promo" offers on their website. Some are shady, so ask everything they're charging you for.

-Lastly, don't trust the Costco wireless reps. Hundreds of people here have done this and similar deals. They know better than any rep you will meet, as they've all done these deals.
User2933840
925 Posts
1475 Reputation
Please make sure that you buy the phone outright, meaning limited colors and storage options.

My local store didn't have the iPhone 11 in stock and I was told I'd still get the GC rebate. After reading all the paperwork, when I got home, this isn't the case. Had to go back to cancel the line and wait for the phone shipment to arrive to go back and return that (which you have to mail yourself with the label provided). 2 weeks later, EIP is still on my account.
WiseScene804
91 Posts
22 Reputation
You are talking CRAP.....stop telling untruths.

This is ABSOLUTELY wrong

ANY listed phone, ANY carrier.....as long as its in good condition and not icloud locked

5,527 Comments

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Dec 5, 2019
320 Posts
Joined Dec 2016
Dec 5, 2019
Hussar86
Dec 5, 2019
320 Posts
Quote from ari545 :
Can I exchange my phone which I took as part of this deal? I took iphone 11 from Costco and I want to exchange it with iphone 11 pro. Costco rep told me if I exchange there is no grantee that I get rebate
I would not take a risk with an exchange. There are so many things that can go wrong with this. iPhone 11 is a fine phone. Why not wait for another deal like this before Christmas or in January. In the past, T-Mobile and Costco ran $750 deal almost every month
Dec 5, 2019
320 Posts
Joined Dec 2016
Dec 5, 2019
Hussar86
Dec 5, 2019
320 Posts
Quote from Standon99 :
Can anyone advise how to ship the trade-in phone? Do we need to include the original iPhone box?
You don't need to include anything else except phone and the slip they printed along with a shipping label and your copy. Make sure phone is well protected to avoid any damage during transit
Dec 5, 2019
129 Posts
Joined Jul 2015
Dec 5, 2019
miwang
Dec 5, 2019
129 Posts
Now it's only $580
Dec 5, 2019
807 Posts
Joined Jul 2008
Dec 5, 2019
rampen
Dec 5, 2019
807 Posts
Quote from miwang :
Now it's only $580
You are looking at old one....see the dates
Dec 5, 2019
1,311 Posts
Joined Apr 2017
Dec 5, 2019
EmbraceSrini
Dec 5, 2019
1,311 Posts
Quote from pd1983 :
Update on purple iPhone issue:

Got a call back from the T-Mobile rep I had spoked with yesterday. She told me that they are aware of the issue and are slowly adding the missing IMIEs. But they have been advised that it may take them till the 30th to get everything added. We tried to enter mine again with her on the line and it gave the same error.

She promised a call back on 2nd of Dec. She was hopeful that by then it will go through online. She assured me that if the online process didn't work by then, they will give an email address to send the Costco receipt and complete the process manually. Basically tried to convince me that there is no need to worry/think about returning to Costco. One way or another they will get it sorted.

Up to individuals to decide whether they want to take the risk, but given it is a widespread issue, I am gonna wait till early December and see how it goes. Fingers crossed.
Not sure if you have got any update on this. Can you please let me know if you were able to submit the rebate? I am going to get 3 purple iPhones today and your response will help
Dec 5, 2019
1,311 Posts
Joined Apr 2017
Dec 5, 2019
EmbraceSrini
Dec 5, 2019
1,311 Posts
Quote from ereswaran :
Thanks. I got the same error message and called T mobile promotions line 877-470-3619. They told it takes 24 hours for Costco to put in the IMEI after the sales and was told rest all looks good. They told I should have no problem submitting tomorrow. Fingers crossed. Worse case, will return and haven't sent the trade in yet. So will wait and watch.
Not sure if you have got any update on this. Can you please let me know if you were able to submit the rebate? I am going to get 3 purple iPhones today and your response will help
Dec 5, 2019
134 Posts
Joined Jan 2017
Dec 5, 2019
ereswaran
Dec 5, 2019
134 Posts
Quote from EmbraceSrini :
Not sure if you have got any update on this. Can you please let me know if you were able to submit the rebate? I am going to get 3 purple iPhones today and your response will help
They fixed it and I was able to submit. Also, got $59 bill credit for iPhone 7.

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Dec 5, 2019
520 Posts
Joined Jan 2008
Dec 5, 2019
ImNuts
Dec 5, 2019
520 Posts
Quote from GABulldawg :
Can anyone else confirm this? Rep at Costco claimed it was, he logged into my account
Costco kiosks cannot add lines to business accounts. I went thru this last year. I had T-Mobile convert the business account to a personal account. Then Costco could do the deal.
Dec 5, 2019
1,311 Posts
Joined Apr 2017
Dec 5, 2019
EmbraceSrini
Dec 5, 2019
1,311 Posts
Quote from ereswaran :
They fixed it and I was able to submit. Also, got $59 bill credit for iPhone 7.
Thank you. Appreciate your prompt response.

I am getting my phones today and going by what they said, if I have to wait for 24hours, I assume I am still good for rebate submission tomorrow even though this offer ends today.
Dec 5, 2019
134 Posts
Joined Jan 2017
Dec 5, 2019
ereswaran
Dec 5, 2019
134 Posts
Quote from EmbraceSrini :
Thank you. Appreciate your prompt response.

I am getting my phones today and going by what they said, if I have to wait for 24hours, I assume I am still good for rebate submission tomorrow even though this offer ends today.
As long as you get the phones today, you will be good. You have 30 days from the date you get the phone to submit for the rebate. Finding iPhone 11 has been the difficult part as most stores around me are out of stock. The offer may get extended and in T-Mobile promotion site, it says Promotion Date Range: 11/21/2019 - 12/30/2019.
Dec 5, 2019
6,007 Posts
Joined Jan 2015
Dec 5, 2019
akhere
Dec 5, 2019
6,007 Posts
Guys..Is there any one who did not receive first credit message after the phone was delivered more than a week ago?

We did not get it yet for previous 580 rebate offer so little worried what to do
Dec 5, 2019
207 Posts
Joined Nov 2017
Dec 5, 2019
userunknowndl
Dec 5, 2019
207 Posts
Quote from thomas86m :
I would not take a risk with an exchange. There are so many things that can go wrong with this. iPhone 11 is a fine phone. Why not wait for another deal like this before Christmas or in January. In the past, T-Mobile and Costco ran $750 deal almost every month
They run only until the merger, if TMobile wins the suit this month, Chances are you will see very limited deals starting next year.

The more the number of new customers TMobile acquires their stock price increases and less they pay for Sprint.

Also, after the merger TMobile need to compensate the unlimited cash flow from Sprint so you will see less limited deals.

And there is less need to acquire new customers and will book more profits.
Dec 5, 2019
162 Posts
Joined Nov 2013
Dec 5, 2019
hydman
Dec 5, 2019
162 Posts
Quote from slickdealer31 :
I experienced technical issues when attempting this deal today in the Dallas area. All my nearby stores were out of stock so I settled on getting the refund in bill credits. Everything was going smoothly but when the rep was finalizing all the paperwork, he apparently couldn't get the shipping label to load and of course print. He attempted to call a bunch of people and ultimately told me he had to cancel the EIP and will need me to go in again tomorrow so that he can try everything again.
So now I've added an extra line but no new phone ordered or EIP set up. I'm going to try again tomorrow but these kiosk reps are probably some of the rudest and most misinformed customer service reps I've ever encountered from any company. Props to those that jumped on this early and have successfully gotten their rebates from the previous $580 deal... I will be sharing this feedback with all parties involved (Costco, Wireless Advocates and T-Mobile).
Could you please let me know what Costco you went to yesterday? Also, could you please share some details on the phone costs and other details (e.g. activation fees)? I may have to do the same.
Dec 5, 2019
28 Posts
Joined Dec 2014
Dec 5, 2019
Stan99
Dec 5, 2019
28 Posts
Quote from thomas86m :
You don't need to include anything else except phone and the slip they printed along with a shipping label and your copy. Make sure phone is well protected to avoid any damage during transit
Very well. Thank you.

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Dec 5, 2019
93 Posts
Joined Apr 2010
Dec 5, 2019
esk548
Dec 5, 2019
93 Posts
I am on Simplechoice plan with 6 lines and i know its not eligible for this costco t mobile promotion.. Can someone share advantages of sticking with Simplechoice plan? Thanks in advance.

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