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expired Posted by ffly45 • Nov 22, 2019
expired Posted by ffly45 • Nov 22, 2019

Costco Warehouse: Purchase iPhone 11 or XR (TMO) + Trade-In + New Line & Get

via One Time Bill Credit/Prepaid Card

Up to $700 Back

Costco Wholesale
5,528 Comments 1,123,174 Views
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Deal Details
Membership Wireless via Costco Warehouse [Warehouse Locator] is offering Up to $700 Back via Rebate (One Time Bill Credit + Virtual Prepaid Card) when you purchase an Apple iPhone 11 or XR w/ New Line Activation for T-Mobile + Qualifying Apple iPhone Trade-In (listed below) valid at participating Costco Warehouse Wireless Center locations. Thanks ffly45

Note, offer valid only at Costco Warehouse. Device/carrier selection may vary by locations.

Qualifying/Eligible Trade-In Devices
  • Up to $700 (depending on condition):
    • Apple iPhone XS/XS Max/XR or X
    • Apple iPhone 8/8 Plus
    • Apple iPhone 7/7 Plus
  • Up to $500 (depending on condition):
    • Apple iPhone 6s/6s Plus
Also, get 1-Year Apple TV+ for Free w/ your new iPhone purchase [Info]

Editor's Notes

Written by SaltyOne | Staff
Offer valid through November 27, 2019 or while promotion last. Qualified activation at Wireless Center + New Line of service and qualifying trade-in phone is required at time of redemption. Allow 6-8 weeks for rebate processing; max 4/account. Please refer to the forum thread for all internal discussion/advice on offer. Ask a Wireless Sales Expect for complete offer details/qualifications.

Original Post

Written by ffly45
Community Notes
About the Poster
Deal Details
Community Notes
About the Poster
Membership Wireless via Costco Warehouse [Warehouse Locator] is offering Up to $700 Back via Rebate (One Time Bill Credit + Virtual Prepaid Card) when you purchase an Apple iPhone 11 or XR w/ New Line Activation for T-Mobile + Qualifying Apple iPhone Trade-In (listed below) valid at participating Costco Warehouse Wireless Center locations. Thanks ffly45

Note, offer valid only at Costco Warehouse. Device/carrier selection may vary by locations.

Qualifying/Eligible Trade-In Devices
  • Up to $700 (depending on condition):
    • Apple iPhone XS/XS Max/XR or X
    • Apple iPhone 8/8 Plus
    • Apple iPhone 7/7 Plus
  • Up to $500 (depending on condition):
    • Apple iPhone 6s/6s Plus
Also, get 1-Year Apple TV+ for Free w/ your new iPhone purchase [Info]

Editor's Notes

Written by SaltyOne | Staff
Offer valid through November 27, 2019 or while promotion last. Qualified activation at Wireless Center + New Line of service and qualifying trade-in phone is required at time of redemption. Allow 6-8 weeks for rebate processing; max 4/account. Please refer to the forum thread for all internal discussion/advice on offer. Ask a Wireless Sales Expect for complete offer details/qualifications.

Original Post

Written by ffly45

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Top Comments

Jeez...

-Simple Choice is NOT eligible. No, your account isn't special. It won't work. You have to change plans

-If you don't walk out of the store w/ the new Iphone in your hand, you will get bill credits. Which means you are stuck for 2 years and the extra you're paying for the line lessens this deal.

-Deal is $500 rebate for 6s phones, $700 for iPhone 7 and beyond. If you have an iPhone 6 or lower, you're getting no rebate. End of story. There are no loopholes or "what ifs".

-Phone screen can't be cracked. Not a "what about a little crack in the corner" comment. It will be rejected. Same goes for "what about a home button not working." Try it, but don't be surprised when it gets rejected. It's your $700 gamble. Stop asking if it will work.

-If your screen is cracked, get it fixed by a 3rd party place before sending in. It's typically less than $100

-Phone can be unlocked after 40 days w/ a request to Tmobile, and then used with any wireless service.

-Can't cancel line until you get your rebate; then go ahead and cancel or port out. Rebate takes 2-3 months to get

-Phone supports dual sim, so put your current ph# on the Esim (just go to a Tmobile store and ask) and the sim card with your new # in the phone. Yes, you can now have 2 numbers on new iPhones. Then you don't risk the phone # not being active while waiting for the rebate.

-If you want a cheap iPhone 7, look on the internet. Don't be lazy. Otherwise try a boost mobile store and read the "instore promo" offers on their website. Some are shady, so ask everything they're charging you for.

-Lastly, don't trust the Costco wireless reps. Hundreds of people here have done this and similar deals. They know better than any rep you will meet, as they've all done these deals.
Please make sure that you buy the phone outright, meaning limited colors and storage options.

My local store didn't have the iPhone 11 in stock and I was told I'd still get the GC rebate. After reading all the paperwork, when I got home, this isn't the case. Had to go back to cancel the line and wait for the phone shipment to arrive to go back and return that (which you have to mail yourself with the label provided). 2 weeks later, EIP is still on my account.
You are talking CRAP.....stop telling untruths.

This is ABSOLUTELY wrong

ANY listed phone, ANY carrier.....as long as its in good condition and not icloud locked

5,527 Comments

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Dec 16, 2019
378 Posts
Joined Aug 2013
Dec 16, 2019
Moreover
Dec 16, 2019
378 Posts
Quote from cheegee :
As long as your account is in good standing, it does not matter to them whether the phone is used on their network. Also, try your luck with their rep. Some reps will unlock it before the 40days are up. I got mine unlocked after 1 week.
Did you call or do T-Force on twitter?
Dec 16, 2019
193 Posts
Joined Apr 2013
Dec 16, 2019
jb9x
Dec 16, 2019
193 Posts
Quote from rattlingabhi :
They will send you a check
Appreciate the answer. That would be great as I was worried about losing the credit if cancel the line.
Dec 16, 2019
223 Posts
Joined Nov 2011
Dec 16, 2019
cheegee
Dec 16, 2019
223 Posts
Quote from Moreover :
Did you call or do T-Force on twitter?
T-Force on facebook Smilie
Dec 16, 2019
496 Posts
Joined Dec 2005
Dec 16, 2019
tlinus
Dec 16, 2019
496 Posts
Quote from envy270 :
Rebate submission for Iphone Red 128GB is getting denied. Called up Promotions and they indicated I have to call in on or after 01/24/2020. Looks like the sku for the Red 128 is not present in their systems. Very similar to the Purple in the recent past. Anyone able to get the rebate into process for a Red 128?
Would contact through T-Force help in this situation. Anybody in or have been through a similar situation. TIA

Message:
Your submission has been denied. Here's why:
No/ineligible device found on the receipt
It happened to my brother. It says following:
Your submission has been denied. Here's why:
• Ineligible trade-in found

I was calling them to get it resolved. they could not figure it out why and told me what i saw as my status. what i told them is that on Nov 21, I got notification from tmobile that my iphone 6s was accept and issued the $31 trade in credit, that means the phone already met the trade in condition, otherwise, they would not issue the credit and asked if there is missing information etc. The guy told me that he would do the reprocess, after 30 minutes, it turned from denied to approved.
Dec 16, 2019
624 Posts
Joined Feb 2014
Dec 16, 2019
envy270
Dec 16, 2019
624 Posts
Quote from tlinus :
It happened to my brother. It says following:
Your submission has been denied. Here's why:
• Ineligible trade-in found

I was calling them to get it resolved. they could not figure it out why and told me what i saw as my status. what i told them is that on Nov 21, I got notification from tmobile that my iphone 6s was accept and issued the $31 trade in credit, that means the phone already met the trade in condition, otherwise, they would not issue the credit and asked if there is missing information etc. The guy told me that he would do the reprocess, after 30 minutes, it turned from denied to approved.
Thanks. In my case the promotion is still valid. The promotion department can overwrite if the promotion is ended and 30 days has lapsed. The present promotion is valid until 12/24.
Pro
Dec 16, 2019
834 Posts
Joined Dec 2017
Dec 16, 2019
heyday.sure
Pro
Dec 16, 2019
834 Posts
Hey guys, Shed me some light.. My phone delivered on 12/9. No bill credits applied by T-Mob.
I called on 12/13 to promotion team and said them no bill credits so far. After talking to the rep, she approved the request. But still no bill credit, What should i do ?
Dec 16, 2019
135 Posts
Joined Nov 2010
Dec 16, 2019
itsrslr22
Dec 16, 2019
135 Posts
Quick observation. They received all the 4 trade-in devices on last Monday (12/09). Received credit as one phone per day(12/12, 12/13 and 12/14) and waiting for the last one. Not sure about their process?

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Dec 16, 2019
251 Posts
Joined Dec 2016
Dec 16, 2019
itsmedilated
Dec 16, 2019
251 Posts
Quote from heyday.sure :
Hey guys, Shed me some light.. My phone delivered on 12/9. No bill credits applied by T-Mob.
I called on 12/13 to promotion team and said them no bill credits so far. After talking to the rep, she approved the request. But still no bill credit, What should i do ?
I would say just wait. My 3 phones got delivered on 9th and 10th respectively. Today i got credits for the phone which was delivered on 10th. I was calling them too and all they said was you need to wait for two billing cycles to get the credits.
Dec 16, 2019
453 Posts
Joined Jul 2011
Dec 16, 2019
silent-ax
Dec 16, 2019
453 Posts
Alright guys I'm here to share my experience so far. I signed up and purchased 4 phones on 11/27/2019. I submitted the promotion on 12/01/2019 and mailed in all 4 trade ins on 12/02/2019. They received the trade ins on 12/04/2019. I decided to give it a week but never saw any bill credits. I spoke to customer service on 12/13/2019 and they confirmed that the devices were delivered but it can take up to 6 weeks for the credit to be applied to my account. Today 12/16/2019 I called the promotion team and they told me that the reason I didn't get the credit was because Costco quoted me $59 per device but it's really $54. They asked if I was fine with the difference, within minutes of agreeing to the difference I received a $216 bill credit. After this was done they told me they were going to check to promotion to make sure everything was okay and found out it was not okay. They said that for some reason when I submitted the promotion they all were submitted under the same line which is a big NO NO. Not sure how this happened because I'm positive that I selected each line to match each device. They tried to manually fix it but couldn't. They told me I had to wait until the system rejects and when that happens, they will go in and manually override the decline and issue the master card.

I hope this will help some people. If you still don't see your credit after the device have been delivered, I would advise to call the promotion line.
Dec 17, 2019
444 Posts
Joined Sep 2015
Dec 17, 2019
NICEElife
Dec 17, 2019
444 Posts
I'm at a Costco right now, the deal has been extended till the 19th and..
iPhone 6s / Plus qualifies for $700 trade in this time. There's only one tier this time.

Photo of the fine print posted at Costco Wireless:
https://i.postimg.cc/WbvF0WZx/7-F...4-FCDB.jpg

Edit: Looks like my photo is resized.
The fine print reads: "trade-in (iPhone XS, XS MAX, XR, X, 8, 8 Plus, 7, 7 Plus, 6s, 6s Plus) required."

6s qualifies for $700 trade in value.
Last edited by NICEElife December 16, 2019 at 04:25 PM.
Dec 17, 2019
453 Posts
Joined Jul 2011
Dec 17, 2019
silent-ax
Dec 17, 2019
453 Posts
Quote from NICEElife :
I'm at a Costco right now, the deal has been extended till the 19th and..
iPhone 6s / Plus qualifies for $700 trade in this time. There's only one tier this time.

Photo of the fine print posted at Costco Wireless:
https://i.postimg.cc/WbvF0WZx/7-F...4-FCDB.jpg
Did you take any pictures?
Dec 17, 2019
110 Posts
Joined Jun 2007
Dec 17, 2019
nomoneywallet
Dec 17, 2019
110 Posts
T-Mobile final reminder: In order to receive your rebate for the Costco 2019 Save on iPhones (RESTRICTED Contingency) promotion you need to trade-in your eligible device immediately. For shipping info and label go to t-mo.co/trade-in


Is this just a general reminder? Or did they send this specifically to me because they have received the trade in phone?
Dec 17, 2019
128 Posts
Joined Apr 2011
Dec 17, 2019
moonchild100
Dec 17, 2019
128 Posts
Quote from harikc1980 :
I have the tracking, its the issue where we can't track at USPS. I see some other also had the same issue. My mistake is that I didn't took the receipt and left at a box inside the post office after confirming with them as its prepaid.
i did the same. Don't worry. I talked to the Usps they said if you drop off without scanning , the tracking num won't be in the system till it get to the next USPs facility for transferring . Mine shows after 2 business days
Dec 17, 2019
193 Posts
Joined Apr 2013
Dec 17, 2019
jb9x
Dec 17, 2019
193 Posts
The deal is still on and have all 4 line ported. Still need one more phone. I wonder if I want 5th phone, what do i need to do? Should i open second account on my name again?

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Dec 17, 2019
1,669 Posts
Joined May 2013
Dec 17, 2019
dap0425
Dec 17, 2019
1,669 Posts
Quote from silent-ax :
Did you take any pictures?
Called Costco they said $450 for iPhone 6s.

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