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expired Posted by ffly45 • Nov 22, 2019
expired Posted by ffly45 • Nov 22, 2019

Costco Warehouse: Purchase iPhone 11 or XR (TMO) + Trade-In + New Line & Get

via One Time Bill Credit/Prepaid Card

Up to $700 Back

Costco Wholesale
5,528 Comments 1,123,071 Views
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Membership Wireless via Costco Warehouse [Warehouse Locator] is offering Up to $700 Back via Rebate (One Time Bill Credit + Virtual Prepaid Card) when you purchase an Apple iPhone 11 or XR w/ New Line Activation for T-Mobile + Qualifying Apple iPhone Trade-In (listed below) valid at participating Costco Warehouse Wireless Center locations. Thanks ffly45

Note, offer valid only at Costco Warehouse. Device/carrier selection may vary by locations.

Qualifying/Eligible Trade-In Devices
  • Up to $700 (depending on condition):
    • Apple iPhone XS/XS Max/XR or X
    • Apple iPhone 8/8 Plus
    • Apple iPhone 7/7 Plus
  • Up to $500 (depending on condition):
    • Apple iPhone 6s/6s Plus
Also, get 1-Year Apple TV+ for Free w/ your new iPhone purchase [Info]

Editor's Notes

Written by SaltyOne | Staff
Offer valid through November 27, 2019 or while promotion last. Qualified activation at Wireless Center + New Line of service and qualifying trade-in phone is required at time of redemption. Allow 6-8 weeks for rebate processing; max 4/account. Please refer to the forum thread for all internal discussion/advice on offer. Ask a Wireless Sales Expect for complete offer details/qualifications.

Original Post

Written by ffly45
Community Notes
About the Poster
Deal Details
Community Notes
About the Poster
Membership Wireless via Costco Warehouse [Warehouse Locator] is offering Up to $700 Back via Rebate (One Time Bill Credit + Virtual Prepaid Card) when you purchase an Apple iPhone 11 or XR w/ New Line Activation for T-Mobile + Qualifying Apple iPhone Trade-In (listed below) valid at participating Costco Warehouse Wireless Center locations. Thanks ffly45

Note, offer valid only at Costco Warehouse. Device/carrier selection may vary by locations.

Qualifying/Eligible Trade-In Devices
  • Up to $700 (depending on condition):
    • Apple iPhone XS/XS Max/XR or X
    • Apple iPhone 8/8 Plus
    • Apple iPhone 7/7 Plus
  • Up to $500 (depending on condition):
    • Apple iPhone 6s/6s Plus
Also, get 1-Year Apple TV+ for Free w/ your new iPhone purchase [Info]

Editor's Notes

Written by SaltyOne | Staff
Offer valid through November 27, 2019 or while promotion last. Qualified activation at Wireless Center + New Line of service and qualifying trade-in phone is required at time of redemption. Allow 6-8 weeks for rebate processing; max 4/account. Please refer to the forum thread for all internal discussion/advice on offer. Ask a Wireless Sales Expect for complete offer details/qualifications.

Original Post

Written by ffly45

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Top Comments

Jeez...

-Simple Choice is NOT eligible. No, your account isn't special. It won't work. You have to change plans

-If you don't walk out of the store w/ the new Iphone in your hand, you will get bill credits. Which means you are stuck for 2 years and the extra you're paying for the line lessens this deal.

-Deal is $500 rebate for 6s phones, $700 for iPhone 7 and beyond. If you have an iPhone 6 or lower, you're getting no rebate. End of story. There are no loopholes or "what ifs".

-Phone screen can't be cracked. Not a "what about a little crack in the corner" comment. It will be rejected. Same goes for "what about a home button not working." Try it, but don't be surprised when it gets rejected. It's your $700 gamble. Stop asking if it will work.

-If your screen is cracked, get it fixed by a 3rd party place before sending in. It's typically less than $100

-Phone can be unlocked after 40 days w/ a request to Tmobile, and then used with any wireless service.

-Can't cancel line until you get your rebate; then go ahead and cancel or port out. Rebate takes 2-3 months to get

-Phone supports dual sim, so put your current ph# on the Esim (just go to a Tmobile store and ask) and the sim card with your new # in the phone. Yes, you can now have 2 numbers on new iPhones. Then you don't risk the phone # not being active while waiting for the rebate.

-If you want a cheap iPhone 7, look on the internet. Don't be lazy. Otherwise try a boost mobile store and read the "instore promo" offers on their website. Some are shady, so ask everything they're charging you for.

-Lastly, don't trust the Costco wireless reps. Hundreds of people here have done this and similar deals. They know better than any rep you will meet, as they've all done these deals.
Please make sure that you buy the phone outright, meaning limited colors and storage options.

My local store didn't have the iPhone 11 in stock and I was told I'd still get the GC rebate. After reading all the paperwork, when I got home, this isn't the case. Had to go back to cancel the line and wait for the phone shipment to arrive to go back and return that (which you have to mail yourself with the label provided). 2 weeks later, EIP is still on my account.
You are talking CRAP.....stop telling untruths.

This is ABSOLUTELY wrong

ANY listed phone, ANY carrier.....as long as its in good condition and not icloud locked

5,527 Comments

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Dec 27, 2019
6,007 Posts
Joined Jan 2015
Dec 27, 2019
akhere
Dec 27, 2019
6,007 Posts
Based on the trend of one month, my rebate was expected to be approved today. But it is still in received status... It was submitted on 27 nov.. Guys what happened.. any idea
Dec 27, 2019
453 Posts
Joined Jul 2011
Dec 27, 2019
silent-ax
Dec 27, 2019
453 Posts
Quote from akhere :
Based on the trend of one month, my rebate was expected to be approved today. But it is still in received status... It was submitted on 27 nov.. Guys what happened.. any idea
It might a little bit longer than a month due to the holidays. I submitted mine on 11/27 but the rep I spoke with told me she anticipates the status changing around 01/02.
Dec 28, 2019
68 Posts
Joined Jun 2016
Dec 28, 2019
Raagulu
Dec 28, 2019
68 Posts
Hi, I shipped my phone on 12/10, Delivered to York PA on 12/12.
Received below text message on 12/25
" T-mobile final reminder : In Order to receive your rebate for the Costco 2019 Save on Iphones promotion you need to trade in your eligible device immediately.

I didnt receive confirmation from tmobile that they received my phone and i didnt receive bill credit too.

Note: when i check my usps tracking, its showing delivered.

Anyone facing the same problem? what would be my next steps?
Dec 28, 2019
413 Posts
Joined Mar 2014
Dec 28, 2019
aldoraine
Dec 28, 2019
413 Posts
Quote from Dkpar :
Have anyone received the rebate on this promotion?

People reported rebate approx a month after submission on previous similar TMobile costco promotions.
I submitted on the 21st of November. Received mine on the 24th.

Edit: I actually submitted on the 27th and got all 4 virtual cards on the 24th.
Last edited by aldoraine December 27, 2019 at 07:59 PM.
Dec 28, 2019
567 Posts
Joined Feb 2006
Dec 28, 2019
parana
Dec 28, 2019
567 Posts
Quote from Raagulu :
Hi, I shipped my phone on 12/10, Delivered to York PA on 12/12.
Received below text message on 12/25
" T-mobile final reminder : In Order to receive your rebate for the Costco 2019 Save on Iphones promotion you need to trade in your eligible device immediately.

I didnt receive confirmation from tmobile that they received my phone and i didnt receive bill credit too.

Note: when i check my usps tracking, its showing delivered.

Anyone facing the same problem? what would be my next steps?
Did you get billing credit ? If so then they received your trade in.
Dec 28, 2019
251 Posts
Joined Dec 2016
Dec 28, 2019
itsmedilated
Dec 28, 2019
251 Posts
Quote from parana :
Did you get billing credit ? If so then they received your trade in.
he clearly said he didn't receive the bill credits.
Dec 28, 2019
567 Posts
Joined Feb 2006
Dec 28, 2019
parana
Dec 28, 2019
567 Posts
Quote from Raagulu :
Hi, I shipped my phone on 12/10, Delivered to York PA on 12/12.
Received below text message on 12/25
" T-mobile final reminder : In Order to receive your rebate for the Costco 2019 Save on Iphones promotion you need to trade in your eligible device immediately.

I didnt receive confirmation from tmobile that they received my phone and i didnt receive bill credit too.

Note: when i check my usps tracking, its showing delivered.

Anyone facing the same problem? what would be my next steps?
Ignore my previous post.

Call t-mobile at 18774703619 to get the rebate status. You may have a lower trade in value where you need to call in and accept new trade in value.

Also you can check the rebate status at
https://promotions.t-mobile.com

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Dec 28, 2019
68 Posts
Joined Jun 2016
Dec 28, 2019
Raagulu
Dec 28, 2019
68 Posts
Quote from parana :
Ignore my previous post.

Call t-mobile at 18774703619 to get the rebate status. You may have a lower trade in value where you need to call in and accept new trade in value.

Also you can check the rebate status at
https://promotions.t-mobile.com
Thanks.
Dec 28, 2019
83 Posts
Joined Aug 2012
Dec 28, 2019
Pppar
Dec 28, 2019
83 Posts
Quote from aldoraine :
I submitted on the 21st of November. Received mine on the 24th.

Edit: I actually submitted on the 27th and got all 4 virtual cards on the 24th.
Thx u for sharing. Good to hear that rebate was given on time.
Dec 28, 2019
808 Posts
Joined Mar 2011
Dec 28, 2019
chromekum
Dec 28, 2019
808 Posts
Your submission has been denied. Here's why:
Ineligible trade-in found

anyone got this status ??? help appreciated
Dec 28, 2019
30 Posts
Joined Nov 2014
Dec 28, 2019
bdonchen
Dec 28, 2019
30 Posts
Quote from gcgkumar :
Your submission has been denied. Here's why:
Ineligible trade-in found

anyone got this status ??? help appreciated
Apparently this is happening because for those who traded in a boost phone (and it is determined to be a sprint phone) Having the price adjusted down from $59 to $54 causes it to be flagged for denial. You will need to call and have them manually override.
Dec 28, 2019
20 Posts
Joined Nov 2018
Dec 28, 2019
henryforever14
Dec 28, 2019
20 Posts
Quote from bdonchen :
Apparently this is happening because for those who traded in a boost phone (and it is determined to be a sprint phone) Having the price adjusted down from $59 to $54 causes it to be flagged for denial. You will need to call and have them manually override.
It might be that everybody who got a price adjustment will be denied. I didn't trade in boost phone. But I did get price adjusted because the Costco guy entered something that didn't match. It is showing denied as well.
Dec 28, 2019
808 Posts
Joined Mar 2011
Dec 28, 2019
chromekum
Dec 28, 2019
808 Posts
shows me denied...called customer care.. . but customer care still says it is processing.. fingers crossed
Dec 28, 2019
128 Posts
Joined Apr 2012
Dec 28, 2019
goback
Dec 28, 2019
128 Posts
Quote from aldoraine :
I submitted on the 21st of November. Received mine on the 24th.

Edit: I actually submitted on the 27th and got all 4 virtual cards on the 24th.
Did u get $700 for iPhone 11 64GB, or only $630?

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Dec 28, 2019
20 Posts
Joined Nov 2018
Dec 28, 2019
henryforever14
Dec 28, 2019
20 Posts
Quote from gcgkumar :
shows me denied...called customer care.. . but customer care still says it is processing.. fingers crossed
Same. Tforce says it is still pending.

Edit: the reason T-Force said it was pending is that when I called in to accept the lower trade in value, the rep noted on the account that "rebate is in process". It WAS of course pending at the time. Now it says "denied".

The T-Force rep went on and called promotion hotline for me. They ended up submitting a new rebate form. The rebate form was approved in about 20 mins. But the status went back to "received" after an hour. T-force rep said it's going to take about 2 weeks. I am going to give them 2 weeks. If it's not processed by then, I will file a BBB complaint.

Update: As of midnight Sunday 12/29, got the rebate card. Can confirm that it's 700 dollars (bill credit + rebate). And I bought iPhone 11 64GB.
Last edited by henryforever14 December 29, 2019 at 08:57 PM.

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